Author Topic: Error retrieving thumbnail!  (Read 353 times)

Offline nicomk1

  • Newbie
  • *
  • Posts: 4
  • Karma: +0/-0
Error retrieving thumbnail!
« on: October 31, 2017, 04:22:26 am »
Hello, I have two cameras since a long time. (a foscam and a thomson)
For several days, I can not see the recorded images I receive the message "Error retrieving thumbnail!" it is important to know that I can see the live images on the two cameras, also locally or remotely

an idea ???

Offline richcase

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
Re: Error retrieving thumbnail!
« Reply #1 on: February 27, 2018, 05:45:11 pm »
I'm having the same problem at the moment, can see live video fine, but I have an alert configured when a door opens to take a picture, or a video (tried both) and the image doesn't load.  Did you figure your issue out?