Author Topic: Migrating from Vera 2 to Vera Plus  (Read 460 times)

Offline jluvs2ride

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Migrating from Vera 2 to Vera Plus
« on: December 04, 2017, 02:43:57 pm »
Thought I would do this one device at a time, so I started with a GE/JASCO 45609 wall switch. However it isn't working out as I think It should.

So, I went to the Vera2 running UI5 and removed the device, then tried to pair it with my Vera Plus but this failed. It appears to be pairing with the Vera 2 when I am trying to pair with the Plus.

Any thoughts on this? WIll I have to decommission the Vera 2 before I can pair devices with the Plus?

Offline Sorin

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Re: Migrating from Vera 2 to Vera Plus
« Reply #1 on: December 05, 2017, 11:24:51 am »
Try to do the unpairing with the VeraPlus, even if the device is still on Vera2. The flow should look as follow: Put VeraPlus in exclude mode, press the paddle on the switch(this will reset the device) -> put VeraPlus in exclude mode. And if you have any difficulties our Customer Care can also give you a hand (see my signature)
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