Author Topic: [VERA PLUS] SERVICE and INTERNET led blinking  (Read 735 times)

Offline Clems

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[VERA PLUS] SERVICE and INTERNET led blinking
« on: December 14, 2017, 01:54:31 pm »
Hi !

I have a big problem with my Vera, I have the 2 led SERVICE and INTERNET blinking slowly.

Unable to log on my Vera, nor by wirless nor by ethernet.

Not possible to ping the IP that I see on my Internet box manager.

I tried a lot to reboot Vera and Internet box, nothing better.

Seems to have a problem in the Vera to get Internet acces, what can I do ?

Thank you !
« Last Edit: December 19, 2017, 02:59:07 am by Clems »

Offline Clems

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Re: SERVICE and INTERNET led blinking
« Reply #1 on: December 14, 2017, 02:26:37 pm »
Thanks to the support I performed network reset (3 push on rest within 6s) and now it is ok !


If it could help :)

Offline kwieto

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Re: SERVICE and INTERNET led blinking
« Reply #2 on: December 18, 2017, 03:37:40 pm »
What model do you use? Edge, Plus, some else?

Offline Clems

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Re: SERVICE and INTERNET led blinking
« Reply #3 on: December 19, 2017, 02:58:50 am »
Hi it is Vera Plus.

Offline Sorin

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Re: [VERA PLUS] SERVICE and INTERNET led blinking
« Reply #4 on: December 19, 2017, 07:02:17 am »
Hello Clems,

Glad to see you back on track. If you ever need further assistance, don't hesitate to log a ticket or contact them.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7