Author Topic: Vera Plus not compatible with philio multisensor 4in1 (PST02-1A) ?  (Read 423 times)

Offline pit

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Migration from veraEdge to veraPlus per backup-reload failed. So I excluded two wellworking phlio multisensors 4in1 on veraEdge and included them succeessfully in veraPlus (maindevice and subdevices).

But after inclusion they don't work: Failure " Can't Detect Device" (no poll success), no reaction to sensor events. Distance to veraPlus = 0.2 m.
There seems to be no communication beween device and veraPlus. Wakeup per tamper key doesn't help. Repeated exclusion and inclusion (also with factory reset) doesn't help. I tried inclusion based on the specific philio schema and as generic device.

Variables-values: neighbors=nil, PollNoReply=1, PollRatings=0.00
Non existent variables: LastWakeup; PollOk; LastPollSuccess

Amazing: A philio floodsensor PHIEPAT02 (which is a nearly identical hardware) works well after inclusioin on veraPlus.
Also working on veraPlus: Popp HVAC POPE010101 = danfoss LC13, Popp wallPlugSwitch POPE009006 , aeotec siren AEO_DSD31, fibaro universalSensor FGBS321-001.

Any similar experience and idea for help?


Offline Sorin

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Re: Vera Plus not compatible with philio multisensor 4in1 (PST02-1A) ?
« Reply #1 on: January 29, 2018, 04:58:16 am »
Hey there pit,

PST02-1A Should work just fine with all of our controllers running the latest firmware.
If you've tried  an exclusion re-inclusion procedure and it didn't work, maybe our Customer Care team can give you a hand with this.

Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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