Author Topic: "Google has temporarily removed the Concierge Agent!"  (Read 1873 times)

Offline tculpepp

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"Google has temporarily removed the Concierge Agent!"
« on: January 31, 2018, 07:26:50 pm »
Noticed this banner on the website when trying to troubleshoot my system.  Any details on what happened or an estimate on when it will be re-enabled?

Offline Inzax

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #1 on: January 31, 2018, 08:35:54 pm »
I saw that...but my google is still responding to commands managed by VC??
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VeraSecure; Concord 4 Panel; 6 IP Cameras; Imperiehome; Housemodes; system monitor; DeusexmachinaII; Vera Concierge

Offline tculpepp

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #2 on: January 31, 2018, 09:23:23 pm »
Mine is back up now but I was getting a "technical error is preventing....." Since about 4am. Happy its back, but still curious what happened and if it is something we should be concerned about for the future.

Offline RichardTSchaefer

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #3 on: January 31, 2018, 11:12:48 pm »
Google made a mistake ... I am working on this.
They have wanted me to make a change in some artwork ... I submitted a change ... they wanted some additional changes ... and they unpublished the app instead of rejecting the update.
I believe when you say:
    OK talk to Vera Concierge
is still down ... It's hard for me to tell ... since I always have access since I am the developer.
But the
    OK google turn on the Office Light
which uses the "Home Control"  interface of the Google Assistant and your Google Home, should have always been working.


Offline Inzax

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #4 on: February 01, 2018, 06:10:13 am »
@RTS  Yes, that appears to be what is happening. 
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VeraSecure; Concord 4 Panel; 6 IP Cameras; Imperiehome; Housemodes; system monitor; DeusexmachinaII; Vera Concierge

Offline cw-kid

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #5 on: February 01, 2018, 07:45:41 am »
I can also confirm that asking to talk to Vera Concierge or initiating Google Home shortcuts that "ask vera concierge" are not currently working.

But Vera devices and scenes present in the Google Home -> Home Control are working OK.

Hope Google publishes the Vera Concierge agent again soon !

Thanks.

Offline freebs

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #6 on: February 01, 2018, 12:28:31 pm »
My Vera Concierge is down as well. Can no longer ask to speak to Vera Concierge.

Let us know what can be done if anything. :)_
 
Thanks!!

Offline cw-kid

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #7 on: February 01, 2018, 05:28:29 pm »
I take it there are problems still.

I just setup a new GH mini device. It says it has linked the Vera Concierge Smart Home service, but no devices or scenes at all have appeared in the Home Control area.

Also you know on the Vera Concierge config webpage where is lists the names and ip addresses of your GH speakers, for the new one its called "GoogleHome6340".

In the Home app setup I named it "Master Bedroom speaker" but Vera Concierge as yet hasn't picked up that device name.

Edit:

Now there are two GH speakers listed with the same IP address one called "GoogleHome6340" and another called "Master Bedroom Speaker".
« Last Edit: February 01, 2018, 07:26:27 pm by cw-kid »

Offline RichieB

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #8 on: February 03, 2018, 04:07:54 am »
so when u set up a google home mini make sure the accout u register it to is the same account ur concierge is associated on gooogle's side with

 

Offline kyle.dawson

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #9 on: February 03, 2018, 10:33:52 am »
I have having same issue.   I get this on top of "Vera Concierge Local Portal"

Google has temporarily removed the Concierge Agent!

I try to add Vera Concierge to Home Control via Google Home App.  I am able to link account, but never shows up in Google App, just says account linked.  I redone the link 2 times so far.


ALso, talking to Google home via Ok Google or via the Ok Google Ask Vera.....  Both no longer work.

Any ETA on solution or tricks to get this working?

VeraPlus UI7(1), Sonos(3), GE Switch(25), GE Dimmer(1), GE Zwave Outlet(3),Aeon Labs Z-Wave Smart Energy Switch(1) , MimoLight Garage Door(1), MimoLight  Door Bell(1), Foscam Camera(8), Enerwave Z-wave PIR Sensor(1), Aeon Labs Z-Wave Multi-Sensor(2), Fibaro Motion(6), Honeywell Thermostat(2)

Offline cw-kid

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #10 on: February 03, 2018, 11:08:27 am »

I try to add Vera Concierge to Home Control via Google Home App.  I am able to link account, but never shows up in Google App, just says account linked.


I'm in the same boat.

We just have to wait I guess for Google to sort it out.

Offline RichieB

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #11 on: February 03, 2018, 09:12:50 pm »
Make sure your  Google App is update and your google home app is updated

Offline cw-kid

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #12 on: February 03, 2018, 09:36:52 pm »
Make sure your  Google App is update and your google home app is updated

Good advice but I fail to see how that helps with some trigger happy dude at Google unpublishing the Vera Concierge agent?
« Last Edit: February 04, 2018, 10:57:14 am by cw-kid »

Offline kyle.dawson

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #13 on: February 04, 2018, 02:48:33 am »
I checked, I have the latest of each on on phone.  I think issue is that it was removed by google.  Will need to wait for Google to add it back.
VeraPlus UI7(1), Sonos(3), GE Switch(25), GE Dimmer(1), GE Zwave Outlet(3),Aeon Labs Z-Wave Smart Energy Switch(1) , MimoLight Garage Door(1), MimoLight  Door Bell(1), Foscam Camera(8), Enerwave Z-wave PIR Sensor(1), Aeon Labs Z-Wave Multi-Sensor(2), Fibaro Motion(6), Honeywell Thermostat(2)

Offline RichardTSchaefer

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Re: "Google has temporarily removed the Concierge Agent!"
« Reply #14 on: February 04, 2018, 04:52:10 pm »
The "Home control" part should still be available.
The testers are google are pretty bad/useless.