Author Topic: Firmware upgrade to Version 1.7.1017 Not Working  (Read 653 times)

Offline bauderwarren

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Firmware upgrade to Version 1.7.1017 Not Working
« on: March 28, 2018, 12:28:39 am »
I would like to use the Vera Connect WWN plugin to integrate my Nest Thermostat.  It says the plugin requires firmware version 1.7.929 or higher.  I'm currently running 1.7.318.  When I go to Settings--> Firmware it identifies there is a newer version (1.7.1017), but when I click Upgrade, nothing happens.

Interestingly, if I look at firmware upgrades under the Advanced Options on my main getvera.com launch page, it says my firmware is up to date.

Anyone else having this issue?  How does one determine the URL path to a specific firmware version to try forcing it to pick up a new version?

Many thanks!

Offline reneboer

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Re: Firmware upgrade to Version 1.7.1017 Not Working
« Reply #1 on: March 28, 2018, 04:42:29 am »
Hi,

I would check with Vera support as the 318 version is way way old.

Cheers Rene
2xVeraLite, VeraEdge, openLuup, ALTUI, 20 switches, 10 dimmers, 20 sensors, 10 scene controllers, 1 Harmony Hub, many plug-ins. Not enough time.

Offline Sorin

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Re: Firmware upgrade to Version 1.7.1017 Not Working
« Reply #2 on: March 28, 2018, 04:52:49 am »
As reneboer says,

Please check this out with our Customer Care team. Contact details in my signature
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

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