Author Topic: cant access to my vera plus.  (Read 581 times)

Offline 1krzys

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cant access to my vera plus.
« on: March 31, 2018, 08:06:21 am »
Hi, i have problem to logging into my vera plus.
I see the status connection ok I press connection and after that I get message ?Luup engine is taking longer to reload.?

On vera I have 4 led on ( power, internet, wifi, service) but
z-wave, zigbee, bt leds are OFF.

can somebody help me ?

Offline Sorin

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Re: cant access to my vera plus.
« Reply #1 on: April 03, 2018, 03:06:22 am »
Hey there,

I see you have an existing ticket with our Customer Care. Hope everything is well.

Keep us posted.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7

Offline 1krzys

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Re: cant access to my vera plus.
« Reply #2 on: April 03, 2018, 03:08:43 am »
Yes, works fine. Thanks