Author Topic: RICHARD, ARE YOU THERE?  (Read 508 times)

Offline ShawnInFL

  • Full Member
  • ***
  • Posts: 196
  • Karma: +6/-0
RICHARD, ARE YOU THERE?
« on: April 24, 2018, 08:49:18 am »
I've been emailing Richard regarding license payments I made for Vera Alerts with no reply???

Are you still answering emails and issues from users?

Offline cw-kid

  • Hero Member
  • *****
  • Posts: 1509
  • Karma: +12/-2
Re: RICHARD, ARE YOU THERE?
« Reply #1 on: April 29, 2018, 06:09:59 pm »
Richard appears to be AWOL recently, I also had a licensing question which I emailed but never got a reply either.

Hope everything is OK and Richard hasn't stopped his Vera development.

PLEG, Vera Alerts, Vera Concierge all critical Vera 3rd party plugins.

We just have to hope all is well and he will return at some point.

Offline ShawnInFL

  • Full Member
  • ***
  • Posts: 196
  • Karma: +6/-0
Re: RICHARD, ARE YOU THERE?
« Reply #2 on: April 29, 2018, 06:13:37 pm »
I did hear back from him by email a few days later. Perhaps you can give that a try. He's a needed piece to the Vera puzzle for sure.

Offline cw-kid

  • Hero Member
  • *****
  • Posts: 1509
  • Karma: +12/-2
Re: RICHARD, ARE YOU THERE?
« Reply #3 on: April 29, 2018, 06:20:19 pm »
I was upgrading from a Vera Edge to a Vera Plus I just purchased the licenses again as it seems you can't transfer them from an old unit.

Offline Inzax

  • Sr. Member
  • ****
  • Posts: 380
  • Karma: +25/-64
Re: RICHARD, ARE YOU THERE?
« Reply #4 on: April 29, 2018, 09:11:56 pm »
You can transfer...but you need Richard to do it.  He moved a license for me over to my second vera.
Proud Member of the Epic Smite Thread.
VeraSecure; Concord 4 Panel; 6 IP Cameras; Imperiehome; Housemodes; system monitor; DeusexmachinaII; Vera Concierge