Author Topic: FortezZ WV01 Water shutoff functions somehow reversed on my dashboard?  (Read 161 times)

Offline Firebird1999us

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This is the shutoff I've had installed since 2016:

https://www.fortrezz.com/shop/wireless-water-valve-indoor

I did the most recent firmware upgrade on my vera plus (with help from customer support/remote access because my unit got stuck in an update loop). Since it came back on the water valve has the functions reversed with Close always selected and open deselected. As such I have to open the valve through my dashboard or phone to close it. I've unpaired, deleted and reattached the FortezZ. I Even unplugged it. However I can't get the functions to correct/reverse. Any idea how to fix this?

I've also started getting messages that say "Sorry, the node reports it's busy. Please try again later..Sorry, the node reports it's busy. Please try again later." on my dashboard??
« Last Edit: July 30, 2018, 09:33:32 am by Firebird1999us »

Offline Jamr

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This is the shutoff I've had installed since 2016:

https://www.fortrezz.com/shop/wireless-water-valve-indoor

I did the most recent firmware upgrade on my vera plus (with help from customer support/remote access because my unit got stuck in an update loop). Since it came back on the water valve has the functions reversed with Close always selected and open deselected. As such I have to open the valve through my dashboard or phone to close it. I've unpaired, deleted and reattached the FortezZ. I Even unplugged it. However I can't get the functions to correct/reverse. Any idea how to fix this?

I've also started getting messages that say "Sorry, the node reports it's busy. Please try again later..Sorry, the node reports it's busy. Please try again later." on my dashboard??

Not much you can do until Vera fixes it unless you know how to code.