Author Topic: Service led off  (Read 824 times)

Offline dorthonir

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Service led off
« on: June 22, 2018, 08:06:47 am »
Hi, I've got an issue. I plugged my new Vera Plus to the net and power, and after ~30 minutes all LED's except Service lit. It didn't change since, and I cannot connect to my controller via home.getvera.com. Is there anything I can do?

Offline Sorin

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Re: Service led off
« Reply #1 on: June 25, 2018, 06:14:55 am »
Hello there,

I'm sorry to hear this. I see you have an existing ticket with us. Our Customer Care team is on it as we speak.
Sorin M. ▾ Community Manager
Vera Control, Ltd. ▾ Smarter Home Control  ▾ support@getvera.com ▾www.getvera.com ▾ +1 (866) 966-2272

HOURS OF OPERATION for Customer Care Department - 24/7

Offline bucko

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Re: Service led off
« Reply #2 on: June 27, 2018, 06:55:17 pm »
My Vera Plus also started blinking the service light yesterday. My USB stick was HOT! I replaced it with a new one, but the service light is still blinking!
Vera 3, 40+ Fibaro relays & dimmers, IPUX cams, Elk M1 Gold, M1XEP, M1SP, XVOR, M1RB, Elk124, Monoprice HDMI matrix & 6 zone amp, Denon AVR, Panasonic A8000, BI DV,On Controls