Author Topic: Recovering from Dead Vera2  (Read 178 times)

Offline davbrow

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Recovering from Dead Vera2
« on: July 08, 2018, 06:16:54 pm »
My Vera2 is dead. So far it looks like a HW issue. Does that mean all of the paired z wave devices are lost too?


Offline vicw

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Re: Recovering from Dead Vera2
« Reply #1 on: July 08, 2018, 06:19:10 pm »
My Vera2 is dead. So far it looks like a HW issue. Does that mean all of the paired z wave devices are lost too?
As long as you have a backup of the Config, you should be able to restore it to a new one.

Sent from my Pixel 2 XL using Tapatalk

VeraEdge FW 1.7.4000

Offline davbrow

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Re: Recovering from Dead Vera2
« Reply #2 on: July 08, 2018, 11:07:58 pm »
That?s a relief. Can I restore to a newer model, or do I need the exact same hardware? 

Also, which configuration file is needed?  I think I have a backup, but there are a couple different ones if I recall correctly.  There are Vera settings, and also some z wave settings. Not sure if I had that backed up recently.

Offline kwieto

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Re: Recovering from Dead Vera2
« Reply #3 on: July 09, 2018, 09:27:32 am »
You may ask Customer Care for getting the last automatic backup from their servers.