Vera - Smarter Home Control Forum

Announcements => Company Blog => Topic started by: micasaverde on August 11, 2010, 11:49:38 pm

Title: 11 Aug 2010 - UI4 status
Post by: micasaverde on August 11, 2010, 11:49:38 pm
A lot of people want to know about the status with UI4.  As a quick recap, since late 2008 Vera was shipping with a basic browser-based user interface called UI2 (user interface #2), which is what's featured in the wiki.  UI2 is considered stable and functional, but not as pretty or intuitive as we'd like.  In January, 2010 we came out with UI3.  It was all based on Adobe Flash and you draw floor plans and positioned the devices around.  Unfortunately it proved to be a big CPU hog because of the very complex Adobe Flash design.  So, in March we went back to shipping Vera with UI2 because it had more universal appeal, while we began working on a simpler user interface, code named UI4.  The new documentation for UI4 is available (with screen shots) at: http://docs2.mios.com/doc.php?language=1&manual=1&platform=0&page=dashboard

While software is always a 'work in progress', by early July we reached a point where UI4 was better all around than UI2.  When Kwikset began shipping their Z-Wave locks in July, we began shipping new Vera's with UI4 because you needed the new UI4-based firmware to take advantage of the new Kwikset features.  We also started a beta program where dozens of 'power users' who have used Vera for a long time could get UI4 and test the newest firmware versions before they go public.  This has been GREAT.  No matter how much we test there are always issues that are uncovered in the real world that don't show up in the lab.

At the moment then all new Vera users are on UI4, as are the beta testers.  We have not yet publicly released UI4 for the existing Vera users, who are still mostly on UI2 and a few on UI3.  A lot of people want to know when UI4 will be released to all the existing Vera users and what's the hold up.  The reality is that although for new users UI4 is better than UI2 and the docs are better, it's a lot harder to smoothly migrate from UI2 to UI4 than just to start with UI4 in the first place.  The back end data structure is totally different, so migrating from UI2 to UI4 requires a conversion process, kind of like opening a very old document in a new version of your word processor.  Even the UI2 to UI4 migration goes smoothly 95% of the time, because there are many thousands of existing UI2 users, that 5% who did have migration problems would generate more support requests than we could handle and we wouldn't be able to keep up with the support tickets.  That's why we're being EXTRA cautious about not moving everybody over to UI4 all at once until we're sure that the migration will work without a hitch for 99% of all users.

We're very close.  Hopefully within 2 weeks we'll release a UI4 upgrade path for all the existing UI2 customers.  We recently decided against making it an automatic update (meaning you get nagged to allow the update every time you load the UI) because we figure some people who are perfectly content with UI2 and already know it won't want to learn a totally new user experience.  So there will be an announcement here soon with instructions on how to upgrade.
Title: Re: 11 Aug 2010 - UI4 status
Post by: SteveO123 on August 12, 2010, 08:19:23 am
THANK YOU for this long-awaited update!
Title: Re: 11 Aug 2010 - UI4 status
Post by: grybrd on August 12, 2010, 10:54:31 am
Thanks for the update ... it seems to leave out any mention of UI3 migration??????
Title: Re: 11 Aug 2010 - UI4 status
Post by: TheGadgetGuy on August 12, 2010, 11:40:45 am
I think that starting the "Company Blog" section is an EXCELLENT way for Micasaverde to communicate directly to the user community.

This should go a long way to reassure the users that MCV is actively working to stay engaged, and supports the users.  Well done!
Title: Re: 11 Aug 2010 - UI4 status
Post by: mbairhead on August 12, 2010, 01:02:29 pm
Thanks for the update ... it seems to leave out any mention of UI3 migration??????

Just getting ready to ask the same question. Can't wait to be off UI3 (but not a beta tester), hopefully we won't be forgotten.
Title: Re: 11 Aug 2010 - UI4 status
Post by: shady on August 12, 2010, 03:28:32 pm
Thanks for the update ... it seems to leave out any mention of UI3 migration??????

For my experience and what I have read, migrating from UI3 is a similar situation to what MCV described was for migrating from UI2.  It works for most, but MCV want to make sure to works smoothly for most all.  Like my Mac and PC needing to be wiped occasionally, I have prepared myself to make wiping Vera and re-including pretty easy, but I know others have more devices and more complicated scenes and MCv is working hard to make migration seamless.
Title: Re: 11 Aug 2010 - UI4 status
Post by: TheGadgetGuy on August 12, 2010, 04:28:24 pm
While all situations are different, when I went from  UI3 to UI4, it was pretty seemless.  The only annoying thing I remember about the transition was the need to re pair all of my locks.  They were still 'there', but didn't work.  All other devices kept right on working after the migration.

UI4 is coming along rather nicely.  Once these last little bugs are worked out, I think it will be ready for mass usage.  Kudos to MCV for having the patience to fully bake UI4 before releasing it.
Title: Re: 11 Aug 2010 - UI4 status
Post by: mario23 on August 12, 2010, 06:14:03 pm
Thanks for the info...good to hear from you...
Title: Re: 11 Aug 2010 - UI4 status
Post by: grybrd on August 12, 2010, 06:23:51 pm
Thanks for the input .. everything is working fine under UI3 thus I will be patient and wait for the 'official' release.
Title: Re: 11 Aug 2010 - UI4 status
Post by: Les F on August 12, 2010, 08:38:23 pm


Thanks for this new area and some formal info and updates... I do appreciate it!
Title: Re: 11 Aug 2010 - UI4 status
Post by: mbairhead on August 13, 2010, 07:26:31 am
For my experience and what I have read, migrating from UI3 is a similar situation to what MCV described was for migrating from UI2.  It works for most, but MCV want to make sure to works smoothly for most all.  Like my Mac and PC needing to be wiped occasionally, I have prepared myself to make wiping Vera and re-including pretty easy, but I know others have more devices and more complicated scenes and MCv is working hard to make migration seamless.

Wait....does this mean I COULD get to completely re-do my entire house without disassociating everything from Vera? I would LOVE that, I have switches that have been moved a bunch of GE switches that failed that I have replaced but still show.
Title: Re: no more ipad????
Post by: santakrooz on August 23, 2010, 12:43:08 pm
Is U4 flash based?
Title: Re: 11 Aug 2010 - UI4 status
Post by: garrettwp on August 23, 2010, 12:55:02 pm
UI 4 is all HTML and JavaScript. It works great with the iPad with one exception. I can not control the slider for dimmable devices. Other then that it's great.

- Garrett
Title: Re: 11 Aug 2010 - UI4 status
Post by: Rasmus on August 24, 2010, 03:17:19 pm
Will new units in sold in Europe have UI4 installed?
Title: Re: 11 Aug 2010 - UI4 status
Post by: cj on August 27, 2010, 05:03:21 pm
Will new units in sold in Europe have UI4 installed?
All new units, sold in EU and US have UI4 firmware and the old ones can be upgraded to ui4 also
Title: Re: 11 Aug 2010 - UI4 status
Post by: jackpot on September 01, 2010, 12:29:34 pm
Could we have a update in this thread from MCV ? It's been a couple off weeks since the last one. Just want to know how things are going with U4 if it's not to much to ask.

Thanks
Title: Re: 11 Aug 2010 - UI4 status
Post by: LibraSun on September 03, 2010, 11:44:52 pm
I feel a little better knowing these updates post here ... at least occasionally.  Thanks!
Title: Re: 11 Aug 2010 - UI4 status
Post by: Les F on September 15, 2010, 11:40:13 am

Yes... an update would be nice.. I am holding off upgrading the vera at my cabin until you guys pull the beta off UI4.   

I have UI4 at home but  had probs upgrading and the beast started working on its own a day later.  When at the cabin I don't have the luxury of a couple of days wait or doing tickets over a couple day period.  Hope that it works right off the bat but want to play it safe to make sure any upgrade issues found are resolved.

Title: Re: 11 Aug 2010 - UI4 status
Post by: Chimpware on September 17, 2010, 06:40:29 pm
What is the difference between this and any other thread on this site?????

If this is a "Company" blog, why is is full of forum member posts????
Title: Re: 11 Aug 2010 - UI4 status
Post by: shady on September 17, 2010, 07:05:33 pm
Remember that they are on a big push for CEDIA, next week.  Let's wait to demand an update until after that and maybe another week after that to recover, because hopefully they'll get a good amount of fixes and features done for the show.

I fully understand your post, but I am hoping for some or all of their CEDIA wish list to come to fruition.
Title: Re: 11 Aug 2010 - UI4 status
Post by: michaelk on October 09, 2010, 11:26:25 pm
What is the difference between this and any other thread on this site?????

If this is a "Company" blog, why is is full of forum member posts????

apparently we can all reply but NOT start new threads in this area.

But anyway- it's been a while- anyone from MCV able to give some sort of an update to where things stand?
Title: Re: 11 Aug 2010 - UI4 status
Post by: Don Diego on October 20, 2010, 01:22:32 pm

In early August we were told that in a few weeks we hopefully could expect a general release of UI4. Despite a number of requests I don't see any new updates on the roll-out schedule of UI4 for the general population. Any chance we could get an update now?

Also, can we get some distribution of the number of vera units currently on UI2, UI3 and UI4?

Thanks in advance for your help.
Title: Re: 11 Aug 2010 - UI4 status
Post by: atlantis94fr on November 10, 2010, 07:12:39 am


hello,

Have we bought a dead product ?...

Thank you for your answer...
 
I known it's a little provocative question... ;)

Title: Re: 11 Aug 2010 - UI4 status
Post by: Ap15e on November 10, 2010, 09:13:20 am
According to http://forum.micasaverde.com/index.php?topic=4624.msg25450#msg25450: No
Title: Re: 11 Aug 2010 - UI4 status
Post by: JOD on November 12, 2010, 12:41:49 pm
50/50. In my opinion it's on life support.

JOD.

Title: Re: 11 Aug 2010 - UI4 status
Post by: Ap15e on November 12, 2010, 05:11:02 pm
@JOD

Do you think it's time to mirror/copy the forum and the wiki to an additional server? If the life support fails, the community would get out of contact ...
Title: Re: 11 Aug 2010 - UI4 status
Post by: JOD on November 12, 2010, 08:17:26 pm
That would suck if the plug were pulled huh? I get so motivated every time I'm here reading what users come up with and how users are incorporating their units into their daily lives...

But I also lose hope seeing the same issues with no resolution.
Come on MCV, give me hope. Will we have a stable controller?

JOD.
Title: Re: 11 Aug 2010 - UI4 status
Post by: DrZWave on January 10, 2011, 07:10:01 am
No CES announcements, No release since Aug. Whats up MCV?
Title: Re: 11 Aug 2010 - UI4 status
Post by: mbairhead on January 10, 2011, 08:54:16 am
It looks like MCV is making a very classic small business mistake, expanding to fast. It was more important to work with Samsung on a product that will have a very limited life span than it was to assist users with existing issues (or acknowledge they even have customers) and make their core product more usable and stable. Vera has (possibly HAD) tremendous potential but as MCV seems to have completely abandoned it, I personally suspect it'll be a memory later this year. My real hope at this point is they release the software packages before they lock the doors.
Title: Re: 11 Aug 2010 - UI4 status
Post by: ncherry on January 10, 2011, 10:08:59 pm
Mbairhead, I think we'll never see that code. They'll be tied up with Samsung and we'll get ignored. Now they have competition from HomeSeer with a $300 Linux Plug (looks like the Sheeva or Guru plug). It too has Z-Wave and HomeSeer knows support. While I don't like Mono (personal preference) the price difference vs what you get weight heavily towards HomeSeer. And if the prospective customer comes to these forums I think they'll run screaming in the other direction.

I'd say that MCV has about 6 months to fix things. Then they've let the competition in the door.
Title: Re: 11 Aug 2010 - UI4 status
Post by: denix on January 10, 2011, 11:05:28 pm
@ncherry:
New HomeSeer "troller" previously discussed here:
http://forum.micasaverde.com/index.php?topic=5231.0

BTW, I'm familiar with your LinuxHA project. Since when did you become interested in Z-Wave? Or are you trying to use Vera with Insteon/X10 mainly?
Title: Re: 11 Aug 2010 - UI4 status
Post by: ncherry on January 11, 2011, 12:16:40 am
@ncherry:
New HomeSeer "troller" previously discussed here:
http://forum.micasaverde.com/index.php?topic=5231.0

BTW, I'm familiar with your LinuxHA project. Since when did you become interested in Z-Wave? Or are you trying to use Vera with Insteon/X10 mainly?

A friend has a Vera unit and I'm trying to help him out. When Vera first came out I felt they had the right idea. Looks like they've not made much headway (one step forward, two steps back).

My interest in Z-Wave is that of it seems to have some stick and will be around for a while. Though the US government standardizing on ZigBee probably hurt a bit. Lets face it I'm interested in all forms of HA as long as I can access it from Linux. I'm hoping that I can use the HA22 I have to control Z-Wave. Then I can add it to Misterhouse and then DollHouse (my Sheeva plug project). At the moment I'm trying to figure out if I like Lua (I found LOOP Lua, Object Oriented Programming and that I am interested in). I'm hoping to have DollHouse written in Java/Groovy but that's a ways away at this point (I need an architecture and Vera isn't it).

Let's just say I have a future project I'm working on.
Title: Re: 11 Aug 2010 - UI4 status
Post by: txpatriot on January 11, 2011, 12:06:23 pm
My theory is they're behind the scenes trying to set themselves up as acquisition fodder for a larger company to buy them out at a premium.  (Ownership rationale:  Why invest your cash in a product which you're about to sell off and realize no gain from that cash infusion?)   And maybe that isn't going so well.   

Makes me shudder to think that this may all be a memory by the end of this year one way or the other.   

Luckily I bought one of those cheap Radio Shack locks, just so I could get a Schlage bridge -- just in case.  It may be necessary to start feeding the monster shortly I fear.

I think what will happen is that my Vera will suddenly go off line one day, no communication with the servers, the forum unavailable, nobody on the phones -- and I'll be forced to get my DYNDNS going again.

 
Title: Re: 11 Aug 2010 - UI4 status
Post by: MNB on January 22, 2011, 04:42:27 pm
MCV where are you?? This Company Blog is suppose to provide the user committee with insight as to what are your working on and what releases are planned for the next 6 month to 1 year. There was a flurry of emails for the Beta users that indicated this week we were going to see a better, stable release. The lack of company communications since Aug is pathetic for a company trying to establish both its product(s) and services. A simple 2011 activities statement would be nice since someone must be working to one. If you’re getting the sense that a number of loyal customer base are getting a little irritated with the current lack of communications, then good! Do something other than allowing limited Beta user comments "their working on it". Timelines and meeting them provides confidence that MCV word is its bond and that it is a customer orientated company with commitment to a company’s vision (not sure what that is). Most reputable companies would welcome to share their product accomplishments and improvements do not take a lot of time once in awhile to communicate....
Title: Re: 11 Aug 2010 - UI4 status
Post by: Poopiehead on January 22, 2011, 07:11:18 pm
... And if the prospective customer comes to these forums I think they'll run screaming in the other direction.


Indeed.  I just picked up some Z-Wave thermostats and locks, and was looking for a standalone unit to control them.  I've checked back twice now, hoping that these forums were still being supported.  The users seem great, but I'm hesitant to drop money on a box that looks as though it isn't being supported by the manufacturers.  I'm still considering it, but would have already committed if it looked as though the developers still had some interest in it.

In the meantime, I'll look for someone more frustrated than I am to unload one on craigslist.
Title: Re: 11 Aug 2010 - UI4 status
Post by: mario23 on January 22, 2011, 10:30:40 pm
I felt the same way a year ago when I started.
For what its worth, my Vera 2 has been working great since day one.
I would feel better if the company was more active here but in the meantime, I don't see any other option as affordable as this.  You will have do work alot of this stuff out for yourself but there are some great users on here that will help you as they have with me...
Title: Is Vera Dead?
Post by: Zoro on January 23, 2011, 12:36:07 pm

IS VERA DEAD?  RIP 01-23-2011

There has been no sign of life from the MiCasaVerde staff since August, 2010

Bug fixes only weeks away in August still remain uncompleted..

Why should we, the user community, continue to invest time and effort into an obviously dead product?
Title: Re: 11 Aug 2010 - UI4 status
Post by: CMRancho on January 23, 2011, 01:06:46 pm
It's a fair question, for sure.

The answer is "No, not dead yet!" in fact, we testers thought the most recent Release Candidate was there, but the MCV guys added a few last minute UI changes in response to our pleadings and there were a couple of minor regressions that needed to be fixed. That meant that we missed the hoped-for release last week. This is the plague of software development, and even though I'm in the biz and understand what they are going through, I am also an outspoken critic of MCV's and Vera's problems.

That being said, I'm still a Vera user and still believe Vera has a bright future. The stability and reliability improvements in the next release are significant. And the release is imminent.

Am I satisfied with Vera's feature set and the UI? Not by a long shot! Am I happy with the speed of the development cycle? Not remotely! Do I love and hate my Vera? Every day.

But more to your point - is Vera dead? No, but MCV's communication skill is.
Title: Re: 11 Aug 2010 - UI4 status
Post by: CyberDuck on January 23, 2011, 02:13:03 pm
"But more to your point - is Vera dead? No, but MCV's communication skill is."

I would say their developers also have been dead for a long long time.. but it seems they _may_ be waking slightly up now.
I'll look forward to upcoming releases.
Title: Re: 11 Aug 2010 - UI4 status
Post by: Don Diego on January 23, 2011, 04:05:33 pm
It's reassuring to hear that SOME activity is going on... It's difficult to tell from the forum. However, it has been more than several months since I have noticed any activity of MiCasaVerde in this forum. Dates for promised bug fixes have come and gone with little interest in their passing. I need some resolution of the major problem of UI4 now. The system has a lot of promise but nothing much to show in the last 5 months!!


Title: Re: 11 Aug 2010 - UI4 status
Post by: mdconnelly on January 23, 2011, 08:32:27 pm
MCV must release a rock-solid version of the UI4 firmware and they must do so very soon.  Their credibility is suspect and communication non-existent.   


Title: Re: 11 Aug 2010 - UI4 status
Post by: ncherry on January 23, 2011, 08:36:03 pm
It's a fair question, for sure.

The answer is "No, not dead yet!" in fact, we testers thought the most recent Release Candidate was there, but the MCV guys added a few last minute UI changes in response to our pleadings and there were a couple of minor regressions that needed to be fixed.

    ...

But more to your point - is Vera dead? No, but MCV's communication skill is.
If Vera has a problem communicating with their current customer base how well will they be able to react to the customer base when Tricky.tv is added? Especially when I've seen at least a dozen customers dump them for another solution in the last month alone? Those customers decided to spend more dollars and take them somewhere else. That's a huge chunk of their ego they had to swallow.These kinds of error are going to be costly. And I'm pretty certain the Tricky.tv & Samsung will not be on the suffering side.

Sadly, these words will fall on deaf ears. The testers appear not to be part of the company and the company doesn't visit anymore.
Title: Re: 11 Aug 2010 - UI4 status
Post by: Zoro on January 24, 2011, 06:02:02 am

Theories are fine but often our best hopes are dashed.

I use Vera to support entry to a number of rental properties. The lock scheduling feature worked in UI2, it doesn't in UI4. Either we have a stable and functional UI by February or it will be time to pull the plug on Vera.

Homeseer will be my next stop and there will be no looking back.
Title: Re: 11 Aug 2010 - UI4 status
Post by: Don Diego on January 24, 2011, 06:04:21 am

I agree
Title: Re: 11 Aug 2010 - UI4 status
Post by: TheGadgetGuy on January 24, 2011, 09:59:02 am
Guys,

MiCasaVerde has been working hard to get this latest firmware solidified and in your hands.

We beta testers have been testing new builds every few days for a while now, trying to work out as many bugs as possible. 

Unfortunately, MCV's focus seems to be on the firmware development, and as such, they aren't spending very much time browsing the forums and providing official guidance.  Hopefully, once this update is released, we will see an increased presence from MCV on the forums.

That being said, "hang in there".  The new firmware should solve a lot of the outstanding issues users have been experiencing as of late. 
Title: Re: 11 Aug 2010 - UI4 status
Post by: mdconnelly on January 24, 2011, 10:35:41 am
It's great to hear that!  Seriously, I really, really want to believe you're right.  But I've been hearing 'any day now' for nearly 2 months.   Getting it right *IS ABSOLUTELY* more important than getting it out.   But solving a few of the critical bugs is well... kinda critical.

Maybe MCV should anoint beta testers as spokesmen, or expose the beta chatter, because any news is better than total lack thereof.   Lack of communication in the face of the problems many are having with UI4 completely undermines confidence which a) produces discussion threads like this and, b) pushes customers to other solutions.

While I may be frustrated, I'm here because I want MCV & Vera to succeed. 
Title: Re: 11 Aug 2010 - UI4 status
Post by: kirbyb on January 26, 2011, 09:39:37 am
Can anyone send me the beta firmware?  I promise not to tell!  I'm looking for ANYTHING that will make the Aeon power meters work...  and right now, something ie better than nothing (nothing being firmware 1047).
Title: Re: 11 Aug 2010 - UI4 status
Post by: Don Diego on January 26, 2011, 11:36:26 am
If I recall 1.1.1047 is the most recent beta firmware!!!

ALTHOUGH rumors suggest that other newer versions exist..
Title: Re: 11 Aug 2010 - UI4 status
Post by: mdconnelly on January 26, 2011, 12:43:07 pm
There are certainly more recent 'beta' releases but MCV is guarding their distribution (wisely IMHO).   Using beta software always has associated risks and support headaches and should be restricted to those that understand the role and responsibility of being a beta user.

That, of course, still begs the question - when will the new version be released...
Title: Re: 11 Aug 2010 - UI4 status
Post by: TheGadgetGuy on January 26, 2011, 02:25:07 pm
Guys,

The latest firmware should be released shortly.  We are in the final stages of testing right now.  Hopefully, we don't find anything that holds it up.

Trust me, you don't want to put alpha firmware on production equipment.  Unexpected things can occur that will make your lives 'difficult'.  Best to wait until the bugs have been worked out.

I think we're just about to that point, so it shouldn't me much longer...

Title: Re: 11 Aug 2010 - UI4 status
Post by: shady on January 26, 2011, 02:47:13 pm
Just to backup what @TheGadgetGuy says, we are getting very close.  MCV mentioned a release to the public a few days ago, and that is a good indicator that they are really ready with the latest FW.  They may be investigating one remaining item, but are working hard.
Title: Re: 11 Aug 2010 - UI4 status
Post by: zmistro on January 26, 2011, 05:08:27 pm
I too can attest that MCV is working very hard to reslove the issues and have a release to the public. The beta testers have been working hard also.
It should be out shortly.
Title: Re: 11 Aug 2010 - UI4 status
Post by: myhomeserver on January 26, 2011, 08:10:14 pm
Agreed, sadly the users have to update this forum regularly, but as a beta tester I can say things are moving along nicely.  I'm on the latest beta and now have an external USB drive working for logging (it was as simply as plugging it in) and the stability is much better.  I also have some of the new Aeon Labs Energy Monitor that seems to be monitoring the whole house usage.

Things are looking on the up and up....
Title: Re: 11 Aug 2010 - UI4 status
Post by: kirbyb on January 27, 2011, 11:17:55 am
OK, great!  But I'm a willing 'alpha' tester.  I'm running last night's build of CM7 (Android Gingerbread) on my HTC Incredible phone, and have updated all the firmware on it, and that's arguably a bigger risk than running a pre/un released firmware for my Vera....   That and the various OS firmware downloads on routers that I'm managing.  Having said that, I'm the impatient type, and I realize that I just have to be patient for new Vera firmware to be released to the 'public'.

From MY perspective, I would suggest that alpha firmware be available as a download, with a 'signed' release saying you can't whine about it on 'public' forums.  That's how the various ROM versions for all the Android phones are handled.  Granted, Verizon doesn't do this...  And I suspect MiCaseVerde is trying to be more like a Verizon than a loose hacker community of a particular Android ROM...    But there are many different models of alpha/beta/production soft/firm ware development.  So, sit back, ignore it for awhile, and be patient..... and grit teeth  :-)  Kirby
Title: Re: 11 Aug 2010 - UI4 status
Post by: Don Diego on January 31, 2011, 09:05:55 am

Any sign of a new UI release? What do the "Beta Testers" know? Please share!!
Title: Re: 11 Aug 2010 - UI4 status
Post by: CMRancho on January 31, 2011, 10:10:14 am
There was lots of activity over the weekend, small consolation though that may be for everyone waiting for this. If we were to vote today about whether it's ready to roll out, I'd vote yes.

But we don't vote....
Title: Re: 11 Aug 2010 - UI4 status
Post by: blazinace on February 01, 2011, 09:52:24 am
I thought that the new firmware was going to be released yesterday.  Any news ?
Title: Re: 11 Aug 2010 - UI4 status
Post by: terencec on February 01, 2011, 05:16:02 pm
Help! My Vera seems to be slowly dying. It now only works for a hour or two then simply stops talking to my devices or crashes completely.

I wake in the morning and the house is completely cold and I have no hot water.

Please! Please! Please! MCV tell us when we can expect the new firmware. I'm getting desperate!
Title: Re: 11 Aug 2010 - UI4 status
Post by: MikesTooLz on February 02, 2011, 09:41:07 am
Help! My Vera seems to be slowly dying. It now only works for a hour or two then simply stops talking to my devices or crashes completely.

I wake in the morning and the house is completely cold and I have no hot water.

Please! Please! Please! MCV tell us when we can expect the new firmware. I'm getting desperate!
You should probably make a backup of your vera's configuration before it dies completely.
Title: Re: 11 Aug 2010 - UI4 status
Post by: terencec on February 02, 2011, 10:44:44 am
Thanks MikeTooLz

I have already done so.
Title: Re: 11 Aug 2010 - UI4 status
Post by: mikemsd on February 02, 2011, 11:10:10 am
I thought that the new firmware was going to be released yesterday.  Any news ?

Rumor is today, but who really know.
Title: Re: 11 Aug 2010 - UI4 status
Post by: jamie on February 02, 2011, 07:03:52 pm
Prayers answered!
Title: Re: 11 Aug 2010 - UI4 status
Post by: woodsby on February 02, 2011, 07:10:44 pm
Please do post feedback. A lot of people worked really hard on this, and in this business[/forum], you hear a lot more complaints than compliments.
Title: Re: 11 Aug 2010 - UI4 status
Post by: mcardenas on February 02, 2011, 09:47:28 pm
@MCV and beta users. Thanks for all your effort. I already updated mine and start to test.
Title: Re: 11 Aug 2010 - UI4 status
Post by: Frazierwa on February 02, 2011, 09:53:53 pm
I completed the upgrade on a Vera2 installed remotely at a vacation home.  I was reluctant to do it from a remote location in case it needed a power cycle to complete, but the upgrade performed normally and all settings were intact when complete.

My unit was rebooting about every 30-45 minutes previously - it has now been 'up' almost 4 hours without a reboot.

My CPU utilization rates were averaging about 11-13 and now the rate is less than 1 and the UI response is much quicker than it was under the older version (1062).

So far, so good!
Title: Re: 11 Aug 2010 - UI4 status
Post by: LeeM0748 on February 02, 2011, 11:15:37 pm
My Vera1 upgrade went very quickly with no apparent hitch.

I brought the UI up immediately after the upgrade completed with no reboot.  But the pizza wheel kept spinning continually.

After a Vera reboot, the UI functioned well with no spinning pizza wheels.  All configuration data was maintained and the unit seems to be functioning well.
Title: Re: 11 Aug 2010 - UI4 status
Post by: jamie on February 03, 2011, 01:57:38 am
My Vera 1 upgraded quickly and quietly... no problems here - well, except with IR devices, but I had that problem before the upgrade, so a heads up that I'll be posting with questions soon for anyone with GC-100/iTach experience.  

This thing is much more usable!  Loving life again!

(added my issue to the forum: http://forum.micasaverde.com/index.php?topic=5581.0 (http://forum.micasaverde.com/index.php?topic=5581.0))
Title: Re: 11 Aug 2010 - UI4 status
Post by: terencec on February 03, 2011, 03:34:27 am
1183 has been up for some 8 hours now and more importantly there's been no reboot in that time.

The upgrade went smoothly although I had the old UI up at the time. This resulted in both the old and the new UI's being up together albeit on different pages which somewhat confused things. I then had to abandon the instructions and go for a clean reboot.

Since the upgrade is conducted from the web page given in the forum rather than from the UI Advanced tab, it might be an idea to add an additional note to the upgrade instructions to be sure that the existing UI is closed before the upgrade is attempted.

That said,it's a clear improvement of major proportions. It's early days but I have a strong sense that our big problems are now behind us.

You had us wobbling for a while MCV but well done and many thanks to the development guys for all the hard work in putting this new release together.
Title: Re: 11 Aug 2010 - UI4 status
Post by: mdconnelly on February 03, 2011, 07:52:13 am
Well done indeed!  Totally painless upgrade and uptime now over 12 hours!  For the first time in months, all of my schedules scenes and commands over that last 12 hours occurred flawlessly!   
Title: Re: 11 Aug 2010 - UI4 status
Post by: atlantis94fr on February 03, 2011, 03:23:00 pm
Hello,

Very fine for me, the upgrade was Ok at the first try... Thank you very much for this new version !!!
Title: Re: 11 Aug 2010 - UI4 status
Post by: Vito on February 03, 2011, 10:58:58 pm
Just upgrade my Vera2.  Everything went smoothly!  I've removed some "hacks" that I've been using to deal with some issues, so we'll see how things go over the next few days.  As of right now, everything seems wonderful and extremely responsive!

Kudos, MVC!  I'm sure you all worked very hard at getting this release polished!  Really hope you're all celebrating this weekend.
Title: Re: 11 Aug 2010 - UI4 status
Post by: mcardenas on February 04, 2011, 09:21:17 am
Good news  :). The energy usage on cp.mios.com now is working for my vera after the upgrade. Furthermore, the live usage feature is really "live", it self update a couple of seconds after any action in your devices. Pretty cool!

Well done MCV
Title: Re: 11 Aug 2010 - UI4 status
Post by: zmistro on February 05, 2011, 03:06:33 am
looking good from what others have said
Title: Re: 11 Aug 2010 - UI4 status
Post by: Anthony420 on February 06, 2011, 01:22:00 pm
Few questions...
- Can I do this update remotely from Advanced / Firmware?  If so, I need a URL for the upgrade path

- Is this a wise thing to do from 750 miles away?  i.e. if I need to power cycle, I have to call-in the neighbors...

- Have not had any real problems running as-is, but understand the update is prudent in most cases, should I just not do it?

Thanks,
Anthony
Title: Re: 11 Aug 2010 - UI4 status
Post by: Don Diego on February 06, 2011, 01:28:04 pm
Hi Anthony --

   I upgraded from 1.1.1047 to 1.1.1083 remotely. NOT a good idea. I had difficulty backing up the current configuration, and had problems with the upgrade. Despite the problems I finally was able to work through the installation and get the new firmware installed. It did not go smoothly.

  At this point my HSM100s do not work and will have to be reconfigured locally (they did work prior to the upgrade).

  I would wait until you can upgrade locally.  Less surprises that way.

              Don
Title: Re: 11 Aug 2010 - UI4 status
Post by: aland on February 07, 2011, 12:00:51 pm
Afternoon from the UK

Installed the new release a few days ago and Vera has been up without an issue (was rebooting all the time before).  I have noticed that access from the iPad app and access via browser is much faster as well.   Also not one missed command on any events - was very hit and miss before.

(I noticed you fixed an issue where there were Sonos units on same network - I have 5 zoneplayers and it is co-existing happily now)

If this continues as well as it has for the last few days I will invest in further zwave modules.

Thanks

Alan
Title: Re: 11 Aug 2010 - UI4 status
Post by: fall-line on February 07, 2011, 05:03:26 pm
Another smooth update to report from 1047 to 1183. The upgrade proceeded exactly as documented. Upon restarting vera all scenes and timers were working correctly.

Only ~24 hours into it so I can't comment on stability, though it is worth noting that I actually had very good experiences with the previous version. I haven't noticed much in the way of scene execution speed improvements, but it is nice to have a few of the bugs I'd been dealing with corrected. I will also be installing a USB drive to better handle the log volumes created by my growing network.

Happy user here! I'm looking forward to continuing to build my environment around the Vera.
Title: A big thank-you to the Development Team
Post by: waltbru on February 12, 2011, 08:18:56 pm
I received my Vera2 on Feb. 2, the day that version 1083 of UI4 was released.  So I benefitted immediately from this stable and full-featured version.   Without question, this product is outstanding and stands above the competitive products like Schlage Link and HomeSeer that require monthly subscriptions.   For the consumer who wants simple plug-and-play who is willing to be locked into a single vendor, those solutions might be ok but not for me and not for those who will want to take charge of their home automation.

As a software engineer of 30 years experience, I can say that it's obvious that a huge amount of coding, refinement, and hammering on the anvil of practical feedback went into UI4.  This is *the* product for those who want the widest possible z-wave vendor compatibility and functionality.  I am very happy with my purchase and the credit goes to the Dev Team (whoever they are) who made this outstanding product.

After reading these forums for years, watching the ripples being smoothed out before diving in myself, the other hobbyists who gave feedback clearly deserve substantial credit.  A tip of the hat to those pioneers.  They say you can tell a pioneer by the arrows in their backs....

And for those like myself who are technical but cautious, now is the time to jump into pool.  Put a fork in it, this product works reliably.  Nothing else matches it.
Title: Any updates as of july 4th 2011?
Post by: Henk on July 04, 2011, 05:14:37 am
@MCV

Its been almost a year since @MCV has blogged in this section and a lot has happened in those 12 months.
There have been major overhauls on the firmwares, the z-wave firmware as well as Vera's and there are rumours on hard and software releases.

IMHO, let the public know what can be told....
Im sure we would all love "fixed"  release dates (or good guesses) on the release of new firmwares for Vera, UI5 that is under construction and maybe updated hardware that everybody is longing to "see" .

Last but not least the wiki is under active construction (read "improved by users and MCV employees").
Release notes are frequently being updated, so maybe even a roadmap for the next 6 months would be doable....

We all reach our necks for news!
Title: Re: 11 Aug 2010 - UI4 status
Post by: MNB on July 05, 2011, 12:32:22 pm
@Henk, I second your observations. I too tried to raise similar concerns in the "Beta version 1.1.1298 forum" and received a short curt note from MCV to the effect that "we'll have no wine before it time" response  :'( (my words). Mike
Title: Re: 11 Aug 2010 - UI4 status
Post by: xAPPO on November 10, 2011, 12:36:54 pm
A potential customer here !

A long while back I nearly bought a Vera but some issues I saw flagged here in the forums caused me to rethink.  Anyway just this week a new set of enthusiasm related to some other Z-Wave products made me decide to purchase one.   So doing a little homework I visited these forums starting naturally with this ' Company Blog ' topic to get up to speed with the latest news.

Not a single post from micasaverde in well over a year !! Even despite several users pleading for information.  Not even a mention of the imminent Vera 3 despite it shipping any day now - something I wouldn't have know unless I'd rummaged elsewhere and I could easily have become an instantly unhappy 'latest model' Vera 2 owner (as marketed on your UK sales sites).

Further posts in the forums show an inexcusable lack of response from micasaverde to many many questions both of a technical and marketing nature.    Months on end questions remain unanswered even though this lack or response is raised as a major issue throughout the forum by your customers.

micasaverde...  This forum is an essential sales tool for you ! Your marketing people , if you have any, should be ashamed, and replaced.  It looks like your products are good, maybe just what I want, but even with the greatest product offerings you will not attract customers this way. 

   Is micasaverde going / gone ?  Should I feel comfortable buying a Vera 3 - because I don't currently.

   K

PS I know it's probably not the best place to post , and certainly not OT -  but can't create new posts in this forum or the micasverde announcements one - which is also mostly dormant re product news.
Title: Re: 11 Aug 2010 - UI4 status
Post by: zmistro on December 04, 2011, 09:57:42 pm
They don't care , They claim they do not have the time.
Yes Vera 3 is on the way!
Title: Re: 11 Aug 2010 - UI4 status
Post by: bcbix001 on December 31, 2011, 12:42:37 am
They don't have time to respond!  I tend to agree with the previous poster that this forum is very likely a valuable marketing resource....or a barrier to new purchasers.  Based on issues I've had with my thermostat dropping offline I've been reading these forums looking for hope that improvements are coming.  I would not recommend the Vera 2 or 3 to friends as my opinion is that MiCasa ignores users and the software feels like a perpetual beta.  Whenever my system is working, I am always nervous that it will fail and I won't be able to figure out why and no answers will be available from MiCasa.  When I've tried MiCasa tech support, they blame the thermostat and tech support for the thermostat (Radiothermostat) blames the controller.  This may be a good controller if you buy it as a part of a system from a local installer who can swap parts in / out until you get combinations that work but it has not been very stable for me and it is very expensive buy new parts or alternative parts to troubleshoot problems.
Title: Re: 11 Aug 2010 - UI4 status
Post by: Da_JoJo on March 06, 2012, 07:50:32 am
bumb...

no news is good news so they say...

still any update on the current progress or anything (no we dont wanna know when one gets one coffee :-p )  would be appreciated :-)
Title: Re: 11 Aug 2010 - UI4 status
Post by: chixxi on March 06, 2012, 07:58:52 am
Just so you know, a new firmware has been released last Friday:
http://forum.micasaverde.com/index.php/board,33.0.html

But it's not about UI4...
Title: 6 maart 2012 - UI5 status
Post by: Da_JoJo on March 07, 2012, 09:16:55 pm
all is well.. having coffee.. [redacted]!
.. enjoying life..
 ;D
ow yeah btw this new beta build is online !
no no dont be afraid it wont make your device more instable just the functionality is a bit of a try-before-you-die concept lol
and before i forget... check the beta section as here the candidates are released and lost  ;D