Vera - Smarter Home Control Forum

General => Getting Started & Initial Setup => Topic started by: herbertsherbert on May 14, 2017, 07:42:53 pm

Title: Vera Offline Alert - Not working
Post by: herbertsherbert on May 14, 2017, 07:42:53 pm
I run three vera edge units in different locations and  get my alerts for armed/disarmed/alarm tripped etc.  I have the option for an alert if my vera units go offline but never get such a message and am wondering exactly how this works.

Does the vera main server keep in touch with my vera unit and send the message if my controller is disconnected? 
Title: Re: Vera Offline Alert - Not working
Post by: mcv.bogdanf on June 04, 2017, 03:14:29 pm
The 'Controller offline' alert is sent directly from our servers if the unit is losing the communication with the relay server for more than 5 minutes.
Title: Re: Vera Offline Alert - Not working
Post by: fje on June 13, 2018, 04:29:26 am
Hello, I am re-taking this topic because my vera edge came offline today and after a while I got a notice in my Vera app in my smartphone, but NOT a push alert. I have Vera alerts plugin installed and pushover defined. Is there anyway that the offline situation generates a push alert?