Vera - Smarter Home Control Forum

General => Lighting & Load Control => Topic started by: eyalp on March 12, 2018, 05:24:14 am

Title: Fibaro Double Switch (FGS-223) Lag
Post by: eyalp on March 12, 2018, 05:24:14 am
I have about 5 FGS223 switches and all have the same problem: There's a noticeable lag when turning any of their switches on\off - The switch is usually activated immediately but right after that vera is not responding for a few seconds and if I try activating another switch during that time it will wait until the previous operation completes.
Anyone else also encountering this issue? Is this a known issue? Any solution?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on March 12, 2018, 06:16:19 am
Yes a few of us are having a number of issues with them - a significant lag recognising a change, sometimes it even times out and then turns it back off again, etc.

Vera are aware of it, but from what I've seen they are insanely slow with supporting hardware let alone fixing issues like this.  Horrific when you think this should be a quick and easy fix.

So be sure to create a support ticket so they know yet another person is suffering this - they can manage at their end collating them and hopefully get a fix out there quickly as it is really quite painful :(
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: eyalp on March 12, 2018, 03:36:51 pm
Thanks. I created a ticket and am really hoping this will be fixed soon...  :-\
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on March 22, 2018, 10:34:20 am
don't hold your breath.

I updated my ticket and they told me that it's under investigation. they're still not sure what's causing this weir behavior (hint: it's some misinterpretation from the zwave commands, from vera or fibaro) and they've no ETA ATM.

overall I like these devices and my Vera, but if things do not improve quickly, I'll need to find an alternate route. Since I invested in 20 FGS 223, Vera is the best candidate to be swapped out...
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on March 22, 2018, 05:33:41 pm
doverall I like these devices and my Vera, but if things do not improve quickly, I'll need to find an alternate route. Since I invested in 20 FGS 223, Vera is the best candidate to be swapped out...
Same boat - I have a FGS-223 behind every single wall switch so Vera is the cheapest, simplest, and of course the culprit to go if it comes to that
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: eyalp on March 29, 2018, 04:54:08 am
Same here. I wish I knew about these issues before buying these switches, but definitely Vera would be the easiest to replace (not only in terms of price).
Any alternatives you guys are looking at?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: avihoo on March 30, 2018, 01:54:13 am
I have the same problem. delays and inconsistent behavior of the Fibaro Double Switch 2 Gen5 with Vera Plus. I am also considering replacing the Vera Plus.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on March 30, 2018, 07:34:45 pm
I wrote back to my ticket asking for an update and they advised they are still working on it.  Doesn't sound like anything is coming soon as they suggested remoting in and downgrading my firmware!?!

What a nightmare - day to day it's simply a pain in the butt having them act this way, but overall it causes all sorts of issues with my HomeKit integration (that depends upon instant response, and Vera takes 5-10 seconds to work out what the devil it is doing with these Fibaro devices) and various scenes keep malfunctioning.

Again, horrifies me all the Z-Wave vendors boast that Z-Wave is a standard that enables anything to work with anything... and yet the reality is you couldn't possibly find a bigger train wreck of compatibility issues.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: jono2g on April 05, 2018, 09:09:00 am
Same issue here, what do you guys plan to replace Vera with if you do?

Does HC2 have lag issues? might be worth few hundred more for a fast system if mainly using FGS-223

kind regards,

Jonathan
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: dotneft on April 05, 2018, 02:55:11 pm
The same issue. Also I have aeotec wallmount quad... it is pain to enable one channel and second channel... have to wait 5-8 seconds :-D
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on April 13, 2018, 09:19:47 am
Forgot to mention the other day, that Vera finally gave me an update.  They say they have identified the issue causing the Fibaro Dimmer 2 and Fibaro Dual Switch 2 to have major lags/failures, and are working on a fix for it.

However they say it will be included in a "bigger firmware update".

I wasn't able to get better clarification on what a "bigger" firmware update is - so I can only cross my fingers it is the next firmware release as this issue is not only causing major delays, but often causes scenes to fail.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on April 18, 2018, 06:26:58 pm
Next beta firmware announced and no mentions at all 😪
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on April 18, 2018, 07:12:13 pm
FFS >:(
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: jono2g on April 25, 2018, 04:27:00 am
Just an update, i have been using the GOAP double and much faster with instant update and readings out of the box.

If anyone is looking for a better alternative
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on April 25, 2018, 09:31:11 am
Unfortunately I have Fibaro modules throughout my entire house - if Vera won't fix this anytime soon I'd just dump it and go HC2.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: snaufal on April 28, 2018, 09:56:32 am
FGS223 has been around for quite a while. Vera was very late in supporting them. We have just installed about 22 FGS-223 devices devices and the response is unacceptable. Is there a workaround for this?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on April 28, 2018, 07:23:33 pm
I have 19 of the Fibaro Dual Switch 2 FGS-223 and 5 of the Fibaro Dimmer 2 FGB-212.

My entire family is totally sick to death of the immense lag, the IMMENSE problems it causes with scenes, and sometimes lights even turning back off after turning on or even lights turning back on a while after being turned off.

I honestly don't know how much longer I can hold out defecting to the HC2 - it'll cost me a bit but this whole situation is a huge kick in the nuts - 1) This situation shouldn't even be possible given the whole claim that Z-Wave's advantage is anything works with anything, 2) If Vera's claim that they've found and fixed the problem is true, yet want to deliberately wait 12 months to release it, they could at least offer to remote in and manually patch those of us with a crippled setup.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Almighty on May 02, 2018, 02:55:54 am
Same here, I replaced one of my Gen1 double switches with FGS-223, to get the double/triple click events, but the delays with scenes are really not acceptable.  :-\
Does anyone have experience with these switches in HomeSeer?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 02, 2018, 05:47:17 am
Well I've come home to an absolute mouthful tonight.

When my wife came home in the afternoon the scene that controls turning power back on to all sorts of appliances, opening the blinds, turning the brightness up on lights, etc COMPLETELY failed.  She was basically stuffed and is LIVID with me.

She's fed up with turning on a light and it turning back off again a short while later because Vera was too confused about what the hell it was doing with recognising whether it was on or not.

She's fed up with the dimming going friggen spastic because our Siri integration doesn't understand why the hell Vera doesn't respond to the dimming command within, you know, an eternity for a computer like 10 or so seconds...

She's fed up with walking down a corridor and the friggen lights coming up 10 seconds after she has already walked all the way down it and gone into another room.

She's sick of scenes that half execute, or today didn't even execute, because Vera gets all confused about whether it has or hasn't turned a light on or off or changed a dim level.

She's sick of the whole bloody thing for one bloody reason - Vera sitting there all confused about Fibaro Double Switch and Fibaro Dimmer command executions and therefore stuffing everything up.

So naturally I'm very pissed off right now............................

And Almighty yes, ironically, a mate of mine went HomeSeer and has like me gone all out with Fibaro devices.  He doesn't have a single complaint.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 02, 2018, 08:22:35 am
I've sent a reply to my ticket asking if there's any chance I can perhaps get a beta copy of the revised driver for the Fibaro Dual Switch 2 and Fibaro Dimmer 2 - I'm pretty desperate at this stage as Vera is tearing my setup into the ground , my alternative will be to just splash out on the HC2 as that will slot straight into everything I have already bought (including Siri integration).
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on May 02, 2018, 08:44:51 am
I doubt it's technically possible, because their drivers are in fact tightly coupled with the firmware.
I feel your pain.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 02, 2018, 07:34:23 pm
I have good news, good news, and bad news.

The good news is Vera have got back to me and confirmed they are still confident they have identified the cause of this problem.

The other good news is they say they will gladly share a beta release with me of the "patch".

The bad news... brace yourselves... they haven't even started work on the fix.

Have to be honest and say my use of Vera is likely to come to an end when I consider this and how utterly fed up my wife was last night.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: dotneft on May 03, 2018, 03:49:39 pm
I also consider to finish Vera usage, I installed the system for my mom. She lives in different country, so I tried to simplify her life, but currently I have different situation.

PS: Please share the link of beta version when you will have it :-)
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Sorin on May 04, 2018, 06:47:09 am
Guys, these devices are "lagging" with Vera because Vera's method of inclusion for GEN5 devices is only SECURE mode, per z-wave specs. Although gen5, apparently these devices are not implemented to work very well with secure mode.

Vera does not have the capability of including devices in "unsecured"  mode and the team is working with the Z-Wave chip manufacturer on allowing this feature as part of the certification.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: dotneft on May 04, 2018, 07:22:19 am
Vera does not have the capability of including devices in "unsecured"  mode and the team is working with the Z-Wave chip manufacturer on allowing this feature as part of the certification.

Thank you for explanation! So I suppose it is not "fast" solution. It is not a week, or couple of weeks. Right?

PS: I tried to downgrade the firmware where FGS-223 was not included officially, and it works pretty fast :-)
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on May 04, 2018, 07:27:37 am
AFAIK other controllers don't have this problem.
Sorin, have you reported it to Fibaro for cross checking?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 04, 2018, 08:46:01 am
Okay let's entertain the thought for a minute that Vera has perfectly written code (bahahahaha, okay let's really entertain it) and the Fibaro is indeed the one that is faulty when in secure mode (even though it works with other controllers?).

Also, let's acknowledge it is a requirement for Z-Wave Plus certification that controllers MUST force secure mode - only allowing non-secure if that's all the device is transmitting?  Although again, it seems other controllers quite happily allow you to choose - but perhaps they are not certified?

Thankfully many DEVICES allow you to control whether they do a secure or non-secure inclusion.  Although I totally rather it all be encrypted and have chosen the secure inclusion for all my devices that have two methods of inclusion.

There is still a VERY quick and VERY easy solution here.  Add an unofficial setting that sets Vera to do non-secure inclusions.  By default it is secure, NOTHING in the GUI, and thus out of the box Vera remains totally compliant as nothing has changed.  But we set a special setting, say via a LUA command, and Vera now UNOFFICIALLY does non-secure inclusions.  Again Vera remains a FULLY compliant devices and still retains certification, but give us a means to UNOFFICIALLY engage this mode.

The precedent for this is already set.  The Z-UNO by default works by the standards and is a compliant and certified device - but the end-user is able to very easily reconfigure it to work in very, very, very non-compliant ways.  Many other products and software across many industries also have hidden settings to engage unofficial modes of operation.

I would much rather have these things remain secure and encrypted, so Vera and Fibaro working together to fix the problem would to me be a much better solution.  But I know this isn't going to happen - Z'Wave's "everything works with everything, no exceptions" is a load of crap, OTA firmware updates has actually been a crippling disaster so we won't be getting a fix from Fibaro, the vendors are not the big happy family Z-Wave tries to claim so Vera ain't going to work with Fibaro to identify the problems and then make Vera compensate for them, so Vera providing a quick and easy way to unofficially do non-secure inclusion is the best option here it would seem is the only solution...

On the other hand, working with the Z-Wave chip guys to "officially" provide this will mean a year or more... assuming it even happens...
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 04, 2018, 08:55:32 am
Sorry quick question... didn't investigation done by others reveal the Vera was accidentally expecting a non-encrypted response back from the Fibaro, when in fact it sends an encrypted one due to secure mode?  Was this wrong?

Also, I'm curious why the Fibaro Single Switch 2 works perfectly... but the Fibaro Dimmer 2 and Fibaro Dual Switch 2 do not.  Must be something Fibaro (or Vera) are doing differently between those three devices.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: gugge on May 05, 2018, 03:32:18 pm
I have a vera secure at home, running fw 1.7.3535. I have a couple of FGS-223 (Double Switch 2) and some Dimmer 2:s, and they are all running fine.

I bought another vera secure to have at office, and once connected the first thing i did was to upgrade it to fw 1.7.3799 (7.0.26) . But when trying to add the some FGS-223:s and Dimmer 2's  things started to fail.

No variables can be sent to the devices to change the switch type (to momentary switch). The controller goes up and down, and the two FGS-223 I managed to connect reports that they are connected/disconnected with 2-3 hours interval. Pressing the physical switch connected to the devices causes a lag on roughly 8-10 seconds as described by others before anything happens.

When looking into the z-wave settings there is a big difference. The old firmware runs Z-wave version 4.5 L:1 while the new is 6.1 L:1. The old controller has "role" set to "Suc SIS: YES PRI: YES" while the new is "Master SIS: NO PRI: YES".

Both of my setups are only using Z-wave plus devices so I guess (hope) that they are both running in a secured mode, so in my case i doubt it is the secure stuff that is the problem. Does anyone know what the role is, and if that could be what is causing the vera to behave like this? And more important, how do I change it?

Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 06, 2018, 08:32:57 pm
Public service warning.

I have seen many discussions where people have pondered about a supposed fall-back to non-secure inclusion if out of the 1-2m range. because it's too far for the secure signal to make the distance.

As I have not found any confirmation regarding this, I decided to be the guinea pig.  First, to stop the potential for Network Wide Inclusion, I cut power to every single Z-Wave device throughout my home.  Next, I wired up a long lead to a Fibaro Dual Switch 2.  Finally, I took that into the backyard - so not only a long distance but two walls between the Vera and device.

The inclusion itself still occurs, as the core Z-Wave communications range is just fine, BUT it's still a secure inclusion.  Unfortunately, as it was well outside of the 1-2m range for doing the low power encrypted key exchange, the inclusion goes to crap.  I stress again it was STILL a secure inclusion, it did not revert to a non-secure inclusion, but the device is broken as it is a secure device with no security keys exchanged.

In fact, Vera gets in one of its major moods where no matter how many times you unpair, or give up and try and delete, it claims to have done it but never does.  You end up with a device that's broken but can't be removed because Vera has contact with the device and tries talking with it, but cannot do so properly so the unpairing and even outright delete (which you would think the point of is to simply purge it out) simply never works.  The solution is to remove power from the Fibaro, THEN do the outright delete (actually twice, Vera is still in a bad mood the first time), and then power the Fibaro back up and do a factory reset on it.

So this often discussed theory that a long distance pairing might cause a non-secure inclusion is, I'm afraid, false.  At least for Vera, maybe the theory came about because other controllers do fall-back?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Sorin on May 07, 2018, 07:18:23 am
Vera does not have the capability of including devices in "unsecured"  mode and the team is working with the Z-Wave chip manufacturer on allowing this feature as part of the certification.

Thank you for explanation! So I suppose it is not "fast" solution. It is not a week, or couple of weeks. Right?

PS: I tried to downgrade the firmware where FGS-223 was not included officially, and it works pretty fast :-)

It's being discussed at every level both with Fibaro and with Silicon labs and we're hoping for a hasty solution.

AFAIK other controllers don't have this problem.
Sorin, have you reported it to Fibaro for cross checking?

To my knowledge, Fibaro gateway has the option to include devices in non-secure mode.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on May 07, 2018, 07:23:01 am
Thanks for being transparent.
We hope for quick solution.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: dotneft on May 07, 2018, 04:23:02 pm
Thank you for good news! But I'm a little bit aware about upgrade firmware in the switch :-( Is it possible with Vera?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 07, 2018, 07:51:02 pm
It's being discussed at every level both with Fibaro and with Silicon labs and we're hoping for a hasty solution.
Okay tickle me impressed - this is exactly the kind of cooperation one expects with the Z-Wave platform, but from a consumer perspective seems to rarely happen, so I'll chat with the wife about persevering for a little longer.

To my knowledge, Fibaro gateway has the option to include devices in non-secure mode.
I think he meant if you had contacted Fibaro about your claim their devices are at fault here.  But sounds like you are indeed working with them on this as a high priority.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Sorin on May 08, 2018, 06:13:12 am
It's not very constructive to blame another manufacturer :) Although sometimes the truth may be somewhere in the middle  8), we'd prefer to take it on us, especially because customers are expecting this to work ON VERA no matter what's going on in the background.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 21, 2018, 07:49:05 pm
If Vera didn't want to provide a behind the scenes way of triggering a non-secure inclusion, there is an alternative staring at us in the face.

If you Add a Device and select a Fibaro product from the list, then do a non-secure inclusion.  For every single other case, do a secure inclusion.  Even if a temporary solution until either the secure issue is sorted out, or a proper non-secure option is negotiated and added.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: eyalp on May 28, 2018, 05:38:15 pm
If you Add a Device and select a Fibaro product from the list, then do a non-secure inclusion.  For every single other case, do a secure inclusion.  Even if a temporary solution until either the secure issue is sorted out, or a proper non-secure option is negotiated and added.
Did you try it and it actually solves the problem?

Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on May 28, 2018, 07:17:00 pm
Did you try it and it actually solves the problem?

Vera doesn't really do that, I was just suggesting it.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 03, 2018, 07:58:47 am
Does this lag only apply with controller/scene activation?

I only ask, because I have these modules behind every light switch and don't encounter any physical switch lag. Controller/Scene varies from instant to some lag (sometimes a while...), but as the primary method is via physical switches it isn't too much of an issue yet as I haven't got the stage where I setup control of the lights via motion sensors.

Vera Plus firmware 1.7.3831
Version: 6.1 L:1
Locale: eu
Role: Suc SIS: YES PRI: YES
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on June 03, 2018, 09:52:11 am
The lag is:
1. Intermittently with Vera sending the instruction to turn on/off - whether via a scene or doing it within the interface
2. Vera understanding the switch is now on or off
3. Sometimes Vera gives up with the on or off and undoes it

So physically switching the light on and off is fine.

It gets more complicated than this though.  Let's say you go directly on to the light switch and turn it on and then straight off - over the next 10-20 seconds Vera will be go nuts deciding whether the light is on or not.  Vera may then finally agree that it is and will now turn it on at the Vera end... but of course Vera will then realise that IT has just turned the light on, but the light isn't actually on, so it will then try and turn it on... now that may fail because, again Vera, will be confused but it may also work.  End result is that after turning that light on and off and walking away, 10-20 seconds later it might turn back on again.

You don't have to quickly turn it on and straight off, this can happen simply by turning off the light and walking away - sometimes Vera will fail in its attempt to acknowledge it being off and will decide it is on... but the light is actually off so it will then try and correct that.  It's just that doing a quick change is a sure fire way to aggravate the problem.

Forget about scenes with more than one Fibaro device - they'll seem to work and will then suffer immense problems with massive delays, some items working and some not, and heck in the immense time the scene takes to run Vera might do one of its wonderfully stupid LUUP restarts and that'll kill things right there too.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 03, 2018, 12:28:13 pm
I've experienced UI / App / Scene lag where I have to repeat the action sometimes but never had my physical switches been overridden by the controller before.

Even if lights are turned on and off in quick succession, what you are describing doesn't happen to me.

It's good to hear that the lag is an issue that will get solved (eventually), which will make scenes & Alexa more useful.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on June 03, 2018, 07:28:52 pm
Mine was okay to start with too, annoying but workable... but then she gets worse.  Maybe it was adding more and more devices until my entire home was full of them, maybe it was just Vera being so under powered that she suffocates herself over time, whatever it was things just got worse and worse and worse and worse until eventually she committed suicide :(
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 07, 2018, 04:21:13 pm
Thanks for the explanation Tillsy.

Now that I'm delving more into the app / scene side of it, I can also confirm I am having the same issues!

The UI shows the retry messages and the logs show stuff like 'got a secure command for unsecure command class' and various 'DecryptMessage' errors so this thread and other other one seem to have hit it on the head as to why (device seems to need non-secure mode).

I'm hoping that the next firmware will fix this as every room in the house has this module in the light switches.

PS. The same bad behaviour doesn't appear to happen with the Fibaro Dimmer 2 FGD-212 which is also Gen 5, and I assume added in secure inclusion. It activates pretty much instantly with no retry errors / no log errors.

Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on June 09, 2018, 03:02:27 am
All sorted: http://forum.micasaverde.com/index.php/topic,82914.msg390399.html#msg390399
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 09, 2018, 06:22:52 pm
Sorry to hear of another person leaving Vera  :'(

What's interesting that this has also been questioned on the Fibaro forums (https://forum.fibaro.com/topic/28628-delays-in-reaction/) and their support informs users to include them as non-secure (then there is no problem).

What we need is a way/method to allow non-secure inclusions in Vera! Until it's fixed properly, even if this was made possible via command line in SSH this would help the immediate problem otherwise all automation/scenes are pretty much useless if they contain this device.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Klathmon on June 12, 2018, 10:05:41 am
There's gotta be a way to force this controller to treat it as a non-secure device.

Could we modify backups and then restore them? Possibly change some of the xml or json files to trick the controller into thinking it doesn't support secure?

I see from this (http://wiki.micasaverde.com/index.php/ZWave_Debugging (http://wiki.micasaverde.com/index.php/ZWave_Debugging)) old URL that there used to be a zwave_products_sys.xml which could tell the vera to us specific settings based on the manufacturer ID and product ID.

That file is no longer on my VERA, but maybe it will still honor it if I add it? And if we can get it to use that file, then we can modify the zwave classes to maybe enforce a non-secure inclusion?

Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 13, 2018, 02:05:58 am
Vera are aware of this and are working on it but there are no timelines yet.

I hope it?s fixed properly soon, or at least have a workaround until so as I have 19 of these devices!
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: cw-kid on June 14, 2018, 07:24:50 am
You can add me to list as well as having problems, I recently bought my first Fibaro Double Switch relay module and it seems very slow responding to On / Off commands.

In the log I see:

Code: [Select]
ZWaveNode::HandlePollUpdate node 66 device 278 got a secure command for unsecure command class 0x32 command 0x2 m_iFrameID 5951/38258960 data 0x1 0x44 0x0 0x0 0x0 0x26 (#D###&) <0x769d4520>
In the UI7 web GUI if I manually turn Off / On the Fibaro relay module it says "Sending the Z-Wave command after 0 retries..." underneath and seems very slow at reacting to the button presses.

Likewise when using LUA code to turn Off / On the relay module it doesn't react fast enough.

I have this relay connected to some outdoor PIR security lights and wanted to be able to send a series of commands for the manual override on the PIR security lights to keep them ON when I wish. The override power routine is OFF/ON/OFF/ON within two seconds.

I have the Fibaro relay connected to an outdoor light switch and using the switch I can get the override to work.

However when trying to do it in software its way too slow and doesn't work.

I just commented about this on another thread here (http://forum.micasaverde.com/index.php/topic,25617.msg391828.html#msg391828)

Vera support said to me recently:

"The delays you encountered for the Fibaro FGS-223 switch when the scenes are running were reported to our development team and they are working on a fix patch, but for the moment I dont have an ETA for when the fix would be released."

I don't seem to have any issues with my Fibaro Dimmer 2's apart from since the last Firmware update it started displaying the red banner "Can't detect device" again.

So how do you tell if a device was included in secure or un-secure mode ?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on June 19, 2018, 03:23:36 am
new beta announced, still no joy for us :(
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 19, 2018, 05:44:17 am
That is really disappointing  :( even more so that it?s not even acknowledged as a known issue with this device (outside of this forum post)

It would be handy to know rough timelines - one month / six months ??
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: cw-kid on June 19, 2018, 06:00:14 am
That is really disappointing  :( even more so that it?s not even acknowledged as a known issue with this device (outside of this forum post)

It would be handy to know rough timelines - one month / six months ??

Vera support said to me recently:

"The delays you encountered for the Fibaro FGS-223 switch when the scenes are running were reported to our development team and they are working on a fix patch, but for the moment I dont have an ETA for when the fix would be released."

How long though? Your guess is as good as mine.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on June 19, 2018, 06:50:18 am
that's the standard response since we first reported it, about 12 months ago, just after they integrated the devices and claimed it was fully supported...
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: cw-kid on June 19, 2018, 08:50:28 am
That's not good then I assumed a recent firmware update had caused the problem not that the problem was 12 months old or whatever.  :(

I only installed my first Fibaro Double Switch a few weeks ago.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: cybrmage on June 19, 2018, 08:57:53 am
How long though? Your guess is as good as mine.

The latest beta (7.0.27) announces the Leviton DZPD3 plug-in dimmer as a newly supported device... The device was released by Leviton in 2014...
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: cw-kid on June 19, 2018, 10:04:14 am
 A Z-Wave and ZigBee sensor manufacturer from China I spoke to earlier today said:

"We didn't test it use Vera Plus Z-wave controller, but we kept the communicating with them. Because of the business needs, they need charges fees for connecting our sensors, and the project speed goes slowly."

So sounds like Vera are charging to have devices fully integrated /  added to Vera. From a business point of view I can see why they would do that.

But not good if we want to add a device that then doesn't quite work correctly or takes Vera ages to add that device for official support.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: cw-kid on June 19, 2018, 10:36:38 am
I don't know why I didn't consider in the past, the fact that Vera might be charging manufacturers to get on their official works with Vera device list.

But it might explain why some manufacturers just don't bother doing it.

Some Z-Wave devices just work out of the box fine, others like the China ones I have been using recently are included to Vera but need tweaks with the device type XML and JSON files and often there are two devices, parent / child when there ought to be just a single device really.
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: therealdb on June 19, 2018, 11:01:51 am
it makes sense for unknown devices, but popular ones should be supported out of the box, unless you want your customers to move somewhere else.
but this is worse, because they declared the device as fully supported, but in reality it's not, and they'd note it if they tested for more than 20 seconds, taking a look at their own zwave logs...
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on June 19, 2018, 08:32:02 pm
Don't forget one of the biggest advantages of Z-wave is that everything works in a standard way so all Z-Wave devices and controllers automatically work together in harmony.  Bahahahaha... reality is a completely different story!

I've come up with two ways of getting devices included unsecurely on the Vera and get can it reacting to Fibaro switches very fast - but with complete seriousness I honestly think I'll just be causing you more pain, if you were to start getting your Fibaro devices working properly in Vera you'll just then run into more problems such as Vera intermittently failing your scenes or crashing or whatever... honestly your solution is finding a better platform, Vera has some fundamental issues that aren't getting the priority they need... but don't worry they're busy adding exciting new functionality on top of all this :(
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: cw-kid on June 20, 2018, 04:08:46 am

I've come up with two ways of getting devices included unsecurely on the Vera and get can it reacting to Fibaro switches very fast

How do you include Z-Wave Plus devices unsecurely on Vera?
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 20, 2018, 05:48:03 am
I would be interested to know as well.


EDIT : ignore below as this was a UI5 method not available in UI7.

Following on from @klathmon post above, theory seems to imply we could define a custom device xml for this device that maybe gets the device to add in non secure mode?

Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: Tillsy on June 20, 2018, 06:48:00 am
1. Use another controller, such as HomeSeer in trial mode, to add the devices in non-secure mode.  Then do a Z-Wave transfer between the two controllers.  Vera ends up with a COPY of the device - which you are inherited a non-secure inclusion of.  Turn it on and off as much as you like and it happens nice and quick (for Vera anyway), no spinning for 5-20 seconds or scenes going crazy.  I've temporarily got most of my Fibaro's duplicated on my Vera from my HomeSeer setup - purely temporarily for my old HomeKit integration, but it means even with HomeSeer shut down the Vera has non-secure direct access to the devices.  A few things need manually fixing here and there, dimmers work perfectly but double switches need the second channel fixing up, but works a treat.

2. Use an Aeotec Z-Stick.  Walk around and do an inclusion directly on the stick - no software, no gateway, just directly via the stick's own inbuilt battery.  They end up as a non-secure.  Then plug that into Vera, set the stick as your Z-Wave port, finish a bit of config, and done.

Both worked a treat, but ironically only came about as a result of my experimenting to get Vera to temporarily have secondary access to everything until I have HomeKit working natively with HomeSeer...
Title: Re: Fibaro Double Switch (FGS-223) Lag
Post by: fooey on June 20, 2018, 06:58:34 am
Thanks Tillsy

I have a spare Pi and a Aeotec stick. I may need to follow your method 1 (using the stick though) then copy the device back so I can still use the built in zwave radio rather than the external USB.

Hopefully that buys enough time to stick with Vera till it?s fixed properly (or wait for a sale to migrate over)