Vera - Smarter Home Control Forum

General => Lock, Motion & Security Control => Topic started by: fje on June 08, 2018, 07:13:46 pm

Title: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 08, 2018, 07:13:46 pm
Hi, I just got a Vera Edge controller and a Neo Coolcam Motion Sensor. Tried to connect it pairing to the Vera Edge but it is not recognized as it should be, a sensor of motion.

It only allows me to define a scene when it is switched ON or OFF, no options about motion detecting.

As it is not in the Vera Edge list of devices, I tried to define it as the ones more similar: Fibaro 4 in 1 and Doom Motion Detector (that, by the way, I found in another topic that worked for another users of it).

But no way, it takes the icon of a "General Z-Wave device" and only accepts ON or OFF

Am I doing anything wrong? Should I give back it to the seller?

Thanks and kind regards.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor
Post by: zedrally on June 08, 2018, 09:08:27 pm
Occasionally it takes 24 hours for Vera to properly recognise devices, I'd wait for a day and see what happens after a system heal.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor
Post by: Don Phillips on June 08, 2018, 09:09:36 pm
And sometimes, a reboot after a pairing helps as well.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor
Post by: sj3fk3 on June 09, 2018, 02:31:41 am
For me they work a little, but they are not recognized properly. Can't change very much needed configuration parameters.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor
Post by: fje on June 09, 2018, 02:59:41 am
OK, thanks for your answers. I will do both things and come back with results.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 09, 2018, 04:35:25 am
Reboot done.... Same situation?. >:(

Waiting for the 24 hours lap time suggested. I will update.

By the way, I have same situation with the Neo Coolcam Door/Window sensor. Also defined as Doom Door/Window sensor because it seems to be, at least externally and internally, identical.

Regards

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 09, 2018, 07:34:07 am
Take a look at this

http://forum.micasaverde.com/index.php/topic,52011.msg380785.html#msg380785
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 09, 2018, 09:29:25 am
Hi, cw-kid.

Thanks for your answer. I follow what wrote in the ref. post and, at least, the devoice is now recognized as it had to be.

Now it is time t work with the push-notifications with pushover.

And to contact support for the door/window sensor....

Thanks.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 06:11:41 am
I don't have any Neo CoolCam door /  window sensors what is the problem with those? Are they also not recognised as the correct device type?
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 06:23:34 am
It might just be a case of editing the Neo CoolCam door / window device with the correct properties for that type of device:

device_type = urn:schemas-micasaverde-com:device:DoorSensor:1
device_file   = D_DoorSensor1.xml
device_json = D_DoorSensor1.json
category_num = 4
subcategory_num = 1

I had a similar problem with some Heiman HS1DS-Z Door / Window Sensors

See here (http://forum.micasaverde.com/index.php/topic,51782.msg380669.html#msg380669)

Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 09:28:20 am
It might just be a case of editing the Neo CoolCam door / window device with the correct properties for that type of device:

device_type = urn:schemas-micasaverde-com:device:DoorSensor:1
device_file   = D_DoorSensor1.xml
device_json = D_DoorSensor1.xml
category_num = 4
subcategory_num = 1

I had a similar problem with some Heiman HS1DS-Z Door / Window Sensors

See here (http://forum.micasaverde.com/index.php/topic,51782.msg380669.html#msg380669)

Hi, cw-kid, thanks again for your help.

This is exactly what I did, taking the data from the example that comes with the Vera Edge Dashboard, BUT, I feel it doesn't work correctly, it doesn't detect when the magnet is separated from the detector, this is the reason I addressed support too.

BTW, I do believe that the device_json parameter should be D_DoorSensor1.json (not .xml in this one)

Additionally, in the example included in the dashboard, the id_parent and the embedded parameters are used. In the "generic" one to-be-modified it is not and I didn't change it?. Do you know if I should change also them?

Regards

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 10:34:29 am
Yes it should be D_DoorSensor1.json was a typo.

For the Heiman HS1DS-Z Door / Window Sensors I have, I had to modify the parent device and then hide the unneeded child device.

Not sure if you need to do the same with the Neo Coolcam door / window sensor device?
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 11:23:35 am
Let me copy here how is MY "Door/Window sensor" defined in the ref. parameters:


id_parent      1

 nobulk
 embedded
 disabled
 restricted

device_file   D_DoorSensor1.xml

id               25

*******

And this how it is defined in the example that comes with the dashboard:


id_parent    25

 nobulk
V embedded (marked)
 disabled
 restricted

device_file   D_DoorSensor1.xml

id             26

**********

Similar differences can be found in my definition of "Motion Sensor" and the one as example in the dashboard. Motion works, Door seems not to work.

Anyway, are you or any other one able to explain what is the meaning of those parameters and/or the importance and influence of their values? Is it normal that the id of my door sensor is at the same time the id_parent of the example? In the case of the motion sensor there is no relation between them.

Thanks and kind regards.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 11:33:13 am
"id" is the device # number.

"id_parent" is the ID number of the parent device, if there is one?

For devices that do not have a parent device the id_parent seems to be populated with "1".

I wouldn't worry too much about these values.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 11:43:20 am
So in your case the device with id # 26 is the child device.

The device with id # 25 is the parent device.

I would modify the parent device as discussed and if that then looks correct and works as a door sensor?

Just hide the child device from the UI7 GUI.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 11:50:23 am
So in your case the device with id # 26 is the child device.

The device with id # 25 is the parent device.

I would modify the parent device as discussed and if that then looks correct and works as a door sensor?

Just hide the child device from the UI7 GUI.

This is the definition in the dashboard example (not my actual device), In my device it is not that of my real device id # 1 for the parent and id # 25 the child.

What seems to be strange for me is that "my id # 25" is the "parent device" of the example?

Aditionally, is your final definition of the sensor similar to mine? With a number in the id-parent and all the subparameters (included the embedded one) unmarked?

Thanks again
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 11:56:11 am
I don't understand what you mean by "definition in the dashboard example" ?

What is this?
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 12:06:43 pm
Here is my letterbox door sensor device. The parent is the device I modified as described here (http://forum.micasaverde.com/index.php/topic,51782.msg380669.html#msg380669) and the child device is normally hidden from view as it's not required.

Parent Device:

name
Letterbox
device_type
urn:schemas-micasaverde-com:device:DoorSensor:1
altid
63
ip
mac
manufacturer
model
id_parent
1
nobulk
embedded
disabled
restricted
device_file
D_DoorSensor1.xml
id
206
impl_file
time_created
1510768663
room
3
poll
category_num
4
subcategory_num
1
device_json
D_DoorSensor1.json

Child device:

name
Letterbox Child
device_type
urn:schemas-micasaverde-com:device:DoorSensor:1
altid
b10
ip
mac
manufacturer
model
id_parent
206
nobulk
embedded (This is ticked on the child device)
disabled
restricted
device_file
D_DoorSensor1.xml
id
207
impl_file
time_created
1510768671
category_num
4
subcategory_num
1
device_json
D_DoorSensor1.json
room
3

Not sure if this helps answer your question?
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 12:36:47 pm
Yes, might be it could, thanks for sharing it.

BUT I have several differences from my side. I don't have any "child" device in my devices, not in the real ones, not in the examples that come with the Dashboard.

I tried to have a look to the Lua code you refer to for the case they are hidden, but, as I could expect, there is nothing, it is intended only for adding user code.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 01:07:01 pm
Well ideally you don't want a child device.

The problem with the Neo Coolcam motion sensor and the Heiman HS1DS-Z door sensors I have, is that when these devices are paired to Vera it adds them as two devices instead of one, hence the need to manually do the modifications on the parent device and then hide the child device.

If you only have one device for the Neo Coolcam door sensor then that's how it should be.

For example when I added my Sensitive strips door sensors they were correctly added as only one device.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 01:47:05 pm
Thanks, this is then a good situation for me, because it is as I have them.

So, probably the problem is that one of the device id is the parent (or child, I don't remember) of the example one. As, for the time being, I don't want to delete the example ones, what I will do is to change the duplicated id in the example one and look them if the real one works.

I will come here later one, when I will be able to do the test.

Thanks for all your ideas and help.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 02:13:36 pm
So you have some example / demo devices in Vera by the sounds of it.

Never heard of that before.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 04:23:12 pm
Yes, I just installed my new VERA Edge, the first thing it did was ask me for an account based on the s/n and mac of the device and, later on, it started to update it to the latest software.

After that I connected again via the web GUI, and in the Dashboard, Devices, there are a couple of devices already defined. They doesn't exists, because I have not paired mines, but there they are, one Motion Sensor and one Door/Window sensor.

What I didn't do yet is to look at the manufacturer parameter and try to find which brand they are.

Then, I tried to pair my new NEO device, and from there on, the story is what I have told here. It was recognized?. as Generic Z-wave device, even I tried to pair them as the ones that are mor similar to them, Fibaro and, after read another posts, Dom....

And that's all. For the time being, the Motion sensor works OK, after having followed your guidance, but Door/Window doesn't. I will try to do some additional changes tomorrow and will come back with it.

Regards.

Javier

Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 04:40:46 pm
I have never seen or heard of example / demo devices appearing on a new Vera unit.

Are you sure it's a brand new Vera unit and not recon / second hand or something ?

I recently installed a brand new Vera Plus unit and there was no demo devices on that, as I recall.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 04:54:54 pm
Well? good question  ;)  for which I don't have a good answer being sure of it?   ???

I have been told it is a brand new one and looking to the way it was boxed, with some of the included things (as the ethernet cable) sealed, the device itself in a "like new" plastic envelop, etc. etc., at least it seems to be coming directly from manufacturing, reconditioned or not? who knows?.

The only way to know it I think it is doing a "factory reset" and looking if after it the result is te same I have now, but? for the time being I don't feel to do it, the examples seems to be of use for me. Or to have a list of s/n and manufactured time.... but, again?.

Anyway, the possibility that you are right exists, because the number 25, 26 of some of the paired devices are to high for a new one? but I cannot say for sure, because when I saw that the Motion sensor was not recognized as due, I unpaired it and tried several times with other brand, so, probably the id increase with each new device paired and do not decrease when any of them are unpaired?. So, too late to use this approach.

Regards.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 05:37:25 pm
Yes the device id numbers just keep on increasing. I am up to 250 odd devices according to the number but I have about 80 maybe in actual fact. Over the years of adding and removing devices the number has just kept increasing.

Depends where you purchased the unit from?

You could do a factory reset and start again to be sure.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 05:39:39 pm
I finally thought about a way to understand how and when the "example" devices were created, and the manufacturer is blank in all of them. Maybe the altid says something, but I found the "time created" parameter, and there are interesting findings there. The time of creation of the THREE (yes, there are three) examples and my real ones are quite similar. In order to lower figure to highest they are:

Device#           Name                   Example?               altid            Time created
25                   MY door sensor     NO, it is mine            9               1528529921
25/26              Door Sensor          YES                         b10            1528529924
27                   MY motion sensor  NO, it is mine            7               1528530248
27/29              Motion Sensor        YES                        b12             1528530252
27/28              Light Sensor           YES                        m3              1528530252 (yes, same timestamp)

Looking at it my question is: might it be that the devices 25/26 was the real pairing of my NEO Door sensor and the 27/29 and 27/28 were the real pairing of my NEO motion sensor (that I feel it is really a motion/light sensor)?????

I am saying they were examples because they were something I really didn't do and what I saw as result of the pairing were the Z-Wave Generic device with only ON/OFF and the name I was giving to it in the pairing process. And then why the new "Generic Z-Wave" device with the device name I gave in the pairing process came???

To be honest, your comment about "No examples seen" and the coincidence of device id# and timestamps are giving to me reasons for thinking about it. Are possibly the devices 27/29, 25/26 and 27/28 (parent/child) the real ones installed and paired, even they didn't take the name I did in the pairing process?

More investigation done. The "local-udn" parameter, that seems to be tighted to the devices themselves, is a long parameter, identical in all the five devices except one of the ?hexadecimal? digit in the fourth group of digits (for digits), so, again, it points to be devices generated when the new NEO ones were paired? but, again, what about the "generic one" and which one has to be controlled, the ones that took the name I defined in pairing or the other with a "standard name" ones?

I have to do some tests tomorrow, for the time being it is time to some relax.

Regards.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 06:10:44 pm
The time stamps are Unix time you can convert them here

https://www.unixtimestamp.com/index.php

1528668469 = 06/10/2018 @ 10:07pm (UTC)

My version 2 Neo Coolcam motion sensor created 4 devices.

1. Generic IO parent
2. Motion Sensor child device
3. Lux sensor
4. Temp sensor

Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 06:15:40 pm
So, the time stamps and a further read to your ref. post and previous ones give me the answer (I believe):

The "Generic devices" created with the name I gave are the "parents", and the other ones are the "child" devices. What is strange is that the parent only permits on/off and the ones that can be armed/disarmed are the childs, so, I could maintain the parent as it was (generic, on/off) and use the childs (not to convert invisible) for detecting and sending alarms?.

Work for tomorrow to be done....

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 06:22:30 pm
On the Neo Coolcam motion sensor yes the parent device is the Generic IO device the one with the On/Off buttons.

And one of its child devices is the "motion sensor" type device.

However really this is incorrect.

The advantage of hiding the child device and modify the parent device to be the "motion sensor" type device is that you then end up with one single device, that is both the parent and the motion sensor and also it displays the battery status level in the UI7 GUI and in mobile control apps like Imperihome.

So now for the Neo Coolcam motion sensor I only have 3 devices.

1. Parent (Modified) Motion Sensor device with battery status.
2. Lux sensor
3. Temp sensor

The 4th child motion sensor device is now hidden and not required.

Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 06:34:29 pm
The attached screen shot is showing the Neo Coolcam motion sensor device in my Kitchen room.

One modified parent device that is now the motion sensor, previously it was the Generic IO device with the ON/OFF buttons.

And two child devices LUX and Temp etc.

The other child device that was the motion sensor originally has been hidden as its not needed.

Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 10, 2018, 06:36:00 pm
Loud and clear !  :D

I feel I start to understand everything now?. Again, work to do tomorrow, as the door sensor was not working when I installed it.
And the new version of the NEO Motion only have 2 devices, motion and lux, temperature is gone.

Your help was really very valuable, I will write down some notes in order not to forget what I learnt, not only the way to install, but also some apps I discovered reading your posts.

Thanks again and I will come back when I will test again the door sensor.

Regards.

Javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 10, 2018, 06:40:58 pm
Here is the same modified parent motion sensor device in the Imperihome app.

If you use the child motion sensor device instead, you will not have the battery status present at all.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 12, 2018, 11:32:39 am
Hi, cw-kid.

Could you also have a look to this topic:

http://forum.micasaverde.com/index.php/topic,85521.0.html

for the case you could also have an idea of help on it as you did for me in this one?

Kind regards.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 13, 2018, 06:54:51 am
I don't use Vera's own inbuilt notification system as I use the 3rd party plugin called "Vera Alerts".

I'd have to test the instructions you were given on the other thread to see if they work?

You could also as a tesy, unplug a plug in Z-Wave device if you have any? like an appliance plug or dimmer plug, to see if Vera sends you a notification about it not being reachable.
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 13, 2018, 07:03:38 am
I also have the Vera Alerts plugin, and then Pushover, but I don't get a push alert for a device I got out the battery or when the controller is offline.

And, no, I don't have any plug device as an appliance device to test with?.

Thanks again.

regards.
javier
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: cw-kid on June 13, 2018, 07:08:03 am
I just turned on the setting "Device Error Alert (a device in your Vera is not working properly)" and unplugged a device.

Waiting now to see if I get any notification ?
Title: Re: Neo Coolcam Motion Sensor not recognized as Motion Sensor neither door/window
Post by: fje on June 13, 2018, 10:20:28 am
I saw it in the other topic, thanks.

Could you please try to do the same test putting offline (disconnecting from te network, for instance) the Vera controller and see if you get any alert? with sound?

Thanks.

Javier