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General => Upgrading => Topic started by: ma6626 on February 22, 2019, 06:06:16 pm

Title: Add me to the list of bricked devices after upgrade
Post by: ma6626 on February 22, 2019, 06:06:16 pm
It is so frustrating to brick a perfectly working device after doing an upgrade. I called customer care, they say they'll ship a new device but I need to give them a copy of my receipt - I don't have that any more and we are apparently at a stalemate.  Don't upgrade unless you want to take on the risk of ruining a perfectly fine system.
Title: Re: Add me to the list of bricked devices after upgrade
Post by: Mike Yeager on February 22, 2019, 08:03:13 pm
You are a little late to the party. Most of learned several years ago to let the new updates simmer for a week or so and see how many posts are made about locked up boxes. I moved to another platform over this issue and several others and now an upgrade costs me less than a minute of downtime. I'm still using my Vera for a few devices, but I don't upgrade it any longer...