Vera - Smarter Home Control Forum

General => Remote Control => SimpleWave (iOS) => Topic started by: waynehead99 on August 10, 2014, 12:54:50 pm

Title: Revert from ui7 back to ui5
Post by: waynehead99 on August 10, 2014, 12:54:50 pm
I installed ui7 and didn't like it so went back to ui5. Now simple wave will not connect anymore, it just sits there on the welcome screen. I suspect that it's still trying to connect to my Vera they ui7 methods and can't find it. How do I get around this?
Title: Re: Revert from ui7 back to ui5
Post by: markn on August 10, 2014, 12:57:58 pm
On the login screen, tap in the lower right corner of the screen until you see a popup message asking to confirm deleting your credentials.

If your username/password is the same for UI7 & UI5, this probably wont work, let me know and I'll reset your account (assuming you are on premium).
Title: Re: Revert from ui7 back to ui5
Post by: waynehead99 on August 10, 2014, 01:03:37 pm
My username is the same and I am on premium. Tried what you suggested and a no go. Username is the as here. Thank you
Title: Re: Revert from ui7 back to ui5
Post by: markn on August 10, 2014, 01:51:10 pm
ok, can you try again now?
Title: Re: Revert from ui7 back to ui5
Post by: waynehead99 on August 10, 2014, 02:09:44 pm
Back in. Thank you
Title: Re: Revert from ui7 back to ui5
Post by: markn on August 10, 2014, 02:12:29 pm
great, good to hear - I had to make a small global adjustment to allow seamless downgrading. Thanks for the heads-up on this.