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General => Lighting & Load Control => Topic started by: fredjchavez on October 17, 2015, 06:57:20 am

Title: 1:30 - 3:30am lighting gremlin
Post by: fredjchavez on October 17, 2015, 06:57:20 am
It appears that 1 of a couple lights randomly. Here is an example from log:

06   10/17/15 2:16:22.234   Device_Variable::m_szValue_set device: 26 service: urn:upnp-org:serviceId:SwitchPower1 variable: Status was: 0 now: 1 #hooks: 0 upnp: 0 skip: 0 v:0xb15b38/NONE duplicate:0 <0x778c6520>
06   10/17/15 2:16:22.234   Device_Variable::m_szValue_set device: 26 service: urn:upnp-org:serviceId:Dimming1 variable: LoadLevelStatus was: 0 now: 100 #hooks: 0 upnp: 0 skip: 0 v:0xc04ed8/NONE duplicate:0 <0x778c6520>
04   10/17/15 2:16:22.236    <0x778c6520>
06   10/17/15 2:16:22.236   Device_Variable::m_szValue_set device: 26 service: urn:micasaverde-com:serviceId:ZWaveNetwork1 variable: LastPollSuccess was: 1445073022 now: 1445073382 #hooks: 0 upnp: 0 skip: 0 v:(nil)/NONE duplicate:0 <0x778c6520>
0

I've checked what I know to check like membership of scenes, etc but cannot figure it out. These particular lights are LED screw in bulbs with zwave functionality built in:

Domitech DTA19-750-27

I have no trouble with anything else. I would not care but this particular device shines in my window making me say WTF when I am woken up...

Any ideas?

Freddy
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Z-Waver on October 17, 2015, 08:26:33 am
I suspect that this is being caused by the nightly heal. It restarts the LUUP engine and this may be causing it to replay some programming or something similar.

While others have reported this behavior during/after nightly heals, I have never been able to reproduce the results, so I don't know exactly what causes it.

Things I would check:
Does the problem happen to different devices or only to Domitech bulbs?
If only Domitech it may be a problem with that brand, but see the next question.

Does the bulb use the standard dimmer device description files, or does it have its own unique class?
There may be an issue with the class file if it is unique, contact support.

Are the devices that do this incorporated in any sort of logic, scenes, PLEG, Lua?
Try excluding and including the device. When included again, do not add the device to any logic and see if it still happens. If it doesn't then the programming may be the issue when the LUUP engine restarts. Sometimes, especially with custom LUA or PLEG the logic can get convoluted and restarts could seem to create state changes that trigger programming.

Title: Re: 1:30 - 3:30am lighting gremlin
Post by: fredjchavez on October 23, 2015, 11:45:36 pm
I decided to unpair and observe. The device I am selecting is generic since I see no vendor specific entries. I will report back once I get some data. Thanks for the suggestion.

Freddy
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: hsmaier on October 24, 2015, 07:47:20 am
Freddy

Whenever I have had similar gremlins I would remove the scene, then remove the device. Reinstall the device and create a new scene.

This has always worked for me.

Good luck

Howard
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: JDFranks on October 24, 2015, 02:28:52 pm
Having the same problem with two Domitech bulbs. I have not used them in scenes or PLEG on this VeraEdge unit. They were programmed on a previous unit.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: AEBogdan on October 30, 2015, 06:53:05 pm
I've been having the same issue. One bulb with built-in z-wave keeps randomly turning on in the middle of the night. It seems to be happening once or twice a week.

Yesterday it got worse when at 12:20 five lights, most connected to z-wave switches, suddenly all turned on waking us. It included the ones in our bedrooms.

Vera remains unpredictable and flaky.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: fredjchavez on October 31, 2015, 02:07:28 pm
I removed the light and re-added. It is now device 35. At 2:20am I noticed it on. At this point, there are no scenes controlling it. I have received other messages with similar happenings from other Domitech users.

Any new suggestions?

Freddy
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: AEBogdan on October 31, 2015, 11:32:37 pm
Note: I tracked the five lights turning on last night down to two window sensors suddenly becoming unreachable and Vera deciding the windows were open. I had to pull them off the window, bring them close to the Vera, and do a "Configure Node Right Now".

This didn't fix the light with built-in z-wave that keeps turning on in the middle of the night since that one is never triggered by sensors or timers. It turned on last night somewhere between 1am and 3am. I just discovered my daughter has been wearing a night mask to keep from being woken up.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: aa6vh on November 02, 2015, 10:25:10 am
Do these lights come on when power is restored? A couple of my lights exhibit this, and every so often will suddenly turn on when the power glitches.

I programmed Vera to always turn off these lights when a restart occurs, so fortunately when it happens, they turn off again within a minute or two.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Z-Waver on November 02, 2015, 11:04:20 am
I removed the light and re-added. It is now device 35. At 2:20am I noticed it on. At this point, there are no scenes controlling it. I have received other messages with similar happenings from other Domitech users.

Any new suggestions?

Freddy
Sounds like it's bulb/brand specific. I'd use other bulbs.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: AEBogdan on November 02, 2015, 07:06:37 pm
The bulb I'm having a similar issue with is actually a LinearLinc LB60Z-1. It keeps turning on sometime between 1am and 3am.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Z-Waver on November 03, 2015, 11:46:12 am
The bulb I'm having a similar issue with is actually a LinearLinc LB60Z-1. It keeps turning on sometime between 1am and 3am.
It sounds to me like you have a different issue. Did you attempt any of the previously mentioned troubleshooting steps? See the second post in this thread.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: AEBogdan on November 05, 2015, 07:12:58 am
Quote
It sounds to me like you have a different issue.

We looked at the logs and there was nothing showing it being turned on by VERA, so no scripts or triggers are accidentally switching it on. It's either turning itself on or it's getting false triggered by something like polling or a nightly rebuild. It only happens between 1:30am and 3:00am.

It worked fine until the latest UI7 update, so I'm leaning toward the update messed something up, but because the logs don't show anything support has no suggestions.

When I have more time to experiment I'll do a series of debugging exercises, but guess for now I'll just have to put a regular bulb back.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: AEBogdan on December 27, 2015, 09:38:03 am
I had fixed this issue by deleting the device from Vera and adding it back again. It lasted a month, but now it's turning on in the middle of the night again. I like having that bulb be dimmable, but may be more trouble than it's worth.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: ChrisK on December 29, 2015, 05:02:27 pm
I have had the same issue last week with a couple of lights coming on around mid night.  It is in my family room where no one is usually in at that time. Thought it was a programming problem on my part at first but couldn't find anything.  BTW I am on UI5 on a Vera Lite.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: fredjchavez on April 24, 2016, 01:25:42 am
Can anyone add more info to this thread?
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Acarmel on April 28, 2016, 05:05:22 pm
Hi all

I have had the same issue. I've solved it by writing a scene to turn it off at 2.05am ( it was coming on around 2am). This might not work so well if it's in your bedroom/ likely to wake you up but it was a practical work around for our downstairs lights. Just thought I'd share!

Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Slartibartfast on April 28, 2016, 06:31:46 pm
I know it's not what people want to hear but from this forum the problem seems to be related to z-wave bulbs. I would suggest changing to standard bulbs with z-wave switch's/dimmers.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: dzmiller on April 29, 2016, 06:33:33 pm
I know it's not what people want to hear but from this forum the problem seems to be related to z-wave bulbs. I would suggest changing to standard bulbs with z-wave switch's/dimmers.

Most people use these bulbs because a z-wave switch/dimmer is inconvenient to install.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: packman on October 16, 2016, 09:40:41 am
I recently purchased the Gocontrol LB60Z-1 bulb and am having the same problem as others turning on in the middle of the night. Why does the getvera compatibility site state that there are no known issues at this time when apparently there is a major issue?
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: niharmehta on October 28, 2016, 02:20:00 am
The GoControl/Linear  looks like a clone of the DTA19-750-27 so its likely the same issue.

This almost sounds like the bulb experience a mini power blip or the internal controller  'crashed'  during a specific heal or configuration action  and it is defaulting back to being on at full power just as if this was connected to a manual switch. 

 If you change the Configuration Parameter 1 (dim level memory) to  1 from the default 0, does anything change ?



Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Don Phillips on October 28, 2016, 08:48:12 am
I do not have any z-wave bulbs but 3 z-wave switches. I am thinking, except for Hue bulbs, I will likely stay away from z-wave bulbs in the future.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Thanster on February 06, 2017, 03:54:28 pm
I setup a PLEG trigger to detect if one of one of my problem bulbs turns itself on and immediately turns it off.  This treats the symptom and not the problem, but it's been working well.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: flaquito on May 23, 2018, 09:31:32 am
Has anyone found an actual solution to this? I just got a few of these for outdoor lighting and have been having the same problem. I always prefer switches, but my home is older and doesn't have neutral at the switches, and this particular wiring is nearly impossible to get to.

Edit: VeraPlus controller, if that matters.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Sorin on May 23, 2018, 11:01:15 am
Hey there,

Domitech/Linear/Gocontrol LB60 bulb gremlins are solved through OTA  bulb automatic firmware upgrade. But will be introduced in Vera 7.26 firmware update.

Until then, our Customer Care team can help with these bulbs if you log a ticket through support@getvera.com
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: rafale77 on May 23, 2018, 11:08:54 am
Hey there,

Domitech/Linear/Gocontrol LB60 bulb gremlins are solved through OTA  bulb automatic firmware upgrade. But will be introduced in Vera 7.26 firmware update.

Until then, our Customer Care team can help with these bulbs if you log a ticket through support@getvera.com

I thought 7.26 had already been released. I am running 7.26.01. What am I missing?

My bad, I meant 7.27 ... still CC can do it for you. If you are affected by this issue.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: flaquito on May 23, 2018, 11:15:44 am
Hey there,

Domitech/Linear/Gocontrol LB60 bulb gremlins are solved through OTA  bulb automatic firmware upgrade. But will be introduced in Vera 7.26 firmware update.

Until then, our Customer Care team can help with these bulbs if you log a ticket through support@getvera.com
I'm running 7.26.01, and worked yesterday with Customer Care to get my bulbs upgraded. Still had 3 of the 4 turn on last night between 2 and 3 AM.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Don Phillips on May 23, 2018, 09:45:59 pm
I put in a ticket Sunday afternoon for a firmware upgrade and that was completed Sunday night. I thanked Customer Care for that but advised them my bulb still needs its firmware updated. They said they would give it to the development team but that was a couple of days ago. I'll wait a week and then open a new ticket.
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: flaquito on May 24, 2018, 07:52:54 am
You may try giving them a call... that's what I did, and they upgraded them right away.

In other news, it looks like my lights did not turn on last night!
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Tillsy on May 24, 2018, 09:19:04 am
Domitech/Linear/Gocontrol LB60 bulb gremlins are solved through OTA  bulb automatic firmware upgrade. But will be introduced in Vera 7.26 firmware update.

Wait what?  I thought Vera didn't do OTA updates for device firmware?!
Title: Re: 1:30 - 3:30am lighting gremlin
Post by: Don Phillips on May 24, 2018, 08:25:35 pm
Not as a general rule but I read they will if the manufacturer requests it. So I am getting a firmware update notice on my device and I did get an e-mail from Customer Care asking me to enable support - which was still enabled from Sunday.