Vera - Smarter Home Control Forum

Beta and Pre-Release (Public) => Beta Testing (Public) => Topic started by: jhilt04 on December 11, 2016, 07:26:31 pm

Title: Skills Beta login issue
Post by: jhilt04 on December 11, 2016, 07:26:31 pm
I signed up for the beta and received the participation confirmed email. After I click on the the 'Click here to enable skill' I am taken to the Amazon Alexa sign is screen. After I put in my login credentials and hit enter I get a page not found error. I have tried it many times over the last few days and no luck. Any help is appreciated.
Title: Re: Skills Beta login issue
Post by: Marc Shenker on December 12, 2016, 01:22:47 pm
Please contact alexa_beta@getvera.com regarding any issues related to the Alexa beta. Thanks.
Title: Re: Skills Beta login issue
Post by: jillybean on December 15, 2016, 11:49:51 am
I found restarting my VeraPlus Controller solved this problem for me.
Title: Re: Skills Beta login issue
Post by: jhilt04 on December 15, 2016, 01:18:16 pm
Tried rebooting but no luck. Thanks
Title: Re: Skills Beta login issue
Post by: regregg99 on January 25, 2017, 10:08:53 am
I reported this same issue and support suggested my network connection might not be reliable.  Then all of a sudden things seem to be fixed on my end.  Are you still having problems?  I just kept trying back over and over and eventually it worked.  Tried different browsers but that did not help.  However, seems to be fine now.
Title: Re: Skills Beta login issue
Post by: jhilt04 on February 03, 2017, 11:37:09 am
Finally worked. Just kept trying over and over as you suggested. Thanks
Title: Re: Skills Beta login issue
Post by: Mtanji on February 04, 2017, 11:43:38 am
This workaround is from a support article.

The redirect from Amazon following the login from the beta skill sometimes results in a blank page - this has been reported to the Amazon team.
Workaround: First log into alexa.amazon.com and then click on the invite link form the ?Amazon Alexa Beta: Participation Confirmed" email.