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General => Remote Control => SQ Remote / Square Connect (iOS) => Topic started by: mbairhead on September 23, 2010, 08:11:36 am

Title: Puck Ordered!
Post by: mbairhead on September 23, 2010, 08:11:36 am
It's a little more than I was hoping it would be (as I might need 4 in total  :o ) but can't wait to get my greasy little fingers on it.
Title: Re: Puck Ordered!
Post by: tazmcv on September 23, 2010, 08:53:50 am
Damn... No shipping to Canada!
Title: Re: Puck Ordered!
Post by: tt55du on September 23, 2010, 11:22:36 am
mbairhead,

that's awesome! I just ordered an ipod touch.  depending on my firmware upgrade issues I'll probably get SQ.

What stinks is I will need two pucks myself, but I'm wondering if I can leave a puck in my closet and get the splitter.  Have one three head emitter go to the three devices in my closet. And wire the 7ft blaster out of the closet on the side of the splitter to point at my TV that's right outside the closet.  Then i could avoid buying another puck altogether.  The webpage seems to imply I can so I'm hopeful



When you get your unit I hope you can find time to provide a review.
I hope between the IR database/learning all of my devices will be covered, specifically discreet codes to say turn my receiver to a specific input rather than having to program manual remote toggles from a fixed position.  Again, the webpage seems to imply I can so I'm hopeful

I also hope the IR repeaters are more forgiving for my sageTV (which has one of the worst IR receivers I've ever dealt with)


It also looks like it'll be easier to program than the harmony and may even be more flexible.

What I'm most excited about is that I can potentially get rid of the z-wave remote, sonos remote, and the harmony.
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 23, 2010, 12:04:55 pm
1) mbairhead. Thanks for buying an SQ Blaster! We appreciate it.

Please note we have started taking orders, but shipping isn't till middle to end of october.

2) I successfully run a small headphone splitter (we sell one that fits) and run multiple 'multiple head' ir emitters from this. So running one SQBlaster and wiring it works well.

We have the built-in blasters as well as the emitters as we found that it was the most flexible configuration. For example in my family room, I have a wall mounted plasma and a cable box and DVD under a small shelf. I have the SQ Blaster on the shelf pointing vaguely in the direction of the TV and run a single blaster extenders to the base of the components... Works great.

Upstairs in the home theatre, I have the stack of components on a high shelf and I use multiple head emitters for these devices and have the blaster on top of the cabinet pointing at the large screen...

3) ir Codes and learning. We have really tried to go above and beyond here. In our field testing, we have had a lot of comments on how the learning "just works" so I am very interested if any of you find a device it can't learn. Let me know before you whine! I want to fix it. we havnt found any device I can't learn yet - including some of the really long air conditioner codes....

Hopefully, however, you won't need to learn anything. We have a very broad database of most of the common devices with the standard codes sets. plus we have an extremely good "installers database" that includes some obscure brands and a lot of the manufacturers descrete codes. Some times it takes a bit of trial and error to get the right combination for you specific device, but we have tried to make that fairly easy.




 
Title: Re: Puck Ordered!
Post by: mike_1103 on September 23, 2010, 12:30:07 pm
Was about to order but, as mentioned above, no shipping to Canada.

When do you think you'll be able to accept orders from the Great North?

Mike
Title: Re: Puck Ordered!
Post by: tt55du on September 23, 2010, 12:36:53 pm
Matt, just a few more questions

1.  So just to be clear, I can buy 1 puck and have both the External IR Blaster Cable and the 3 Head IR Emitter Cable attached via a splitter?

2.  Is the Splitter just a standard headphone splitter?

3.  Looks like the USB is standard power as well, can I just plug that into say my NAS box for power?

4.  Do you have a DB of the IR codes I can search?

5.  Will the codes be local to the ipod?

6.  How do you configure wi-fi settings? A big annoyance with the harmony is having to keep all of my settings on the logitech server and having to plug in the repeater and remote to my computer to sync each time.  I hope it all gets off-loaded to the ipod.

 
All of this looks very promising and If I can stick to one puck I'm in.  Just waiting for my ipod touch to ship!

Thanks
Title: Re: Puck Ordered!
Post by: Maartenvt on September 23, 2010, 12:52:39 pm
When will the SQ Blaster be availible in the netherlands.

Amazon cannot ship the blsater to the netherlands
Title: Re: Puck Ordered!
Post by: fall-line on September 23, 2010, 12:57:24 pm
I realize this question might seem very obvious to those of you whom have already been controlling IR devices from the Vera, but can you confirm for the rest of us that we will be able to issue commands directly to the puck from Vera scenes, in addition to controlling it from the SQRemote app?

I accept that most of the control I will want to do will be from the iOS remotes, but I'd also like to include such basic things like "turn all the AV stuff off" into my good night/leave the house scene which is triggered by something other than SQ Connect.

Thanks!

Title: Re: Puck Ordered!
Post by: mbairhead on September 23, 2010, 01:36:06 pm
1) mbairhead. Thanks for buying an SQ Blaster! We appreciate it.

Please note we have started taking orders, but shipping isn't till middle to end of october.
Yep, just glad to be in line. I'm out of town the first half of next month anyway so I'm sure my UPS man will be relieved to know I'm not pressed against the window waiting for it  :P
Quote
2) I successfully run a small headphone splitter (we sell one that fits) and run multiple 'multiple head' ir emitters from this. So running one SQBlaster and wiring it works well.

We have the built-in blasters as well as the emitters as we found that it was the most flexible configuration. For example in my family room, I have a wall mounted plasma and a cable box and DVD under a small shelf. I have the SQ Blaster on the shelf pointing vaguely in the direction of the TV and run a single blaster extenders to the base of the components... Works great.

Upstairs in the home theatre, I have the stack of components on a high shelf and I use multiple head emitters for these devices and have the blaster on top of the cabinet pointing at the large screen...
All my components are remotely located (in other rooms) but I'm going to play with attaching one emitter to the Xantach IR receiver (sitting on top of my tv's) and see if that works. Hopefully it'll be able to broadcast down the Xantech to the components and that way I can just add a second emitter to the tv. It seems too obvious of a solution so I'm sure it'll fail somehow.

Quote
3) ir Codes and learning. We have really tried to go above and beyond here. In our field testing, we have had a lot of comments on how the learning "just works" so I am very interested if any of you find a device it can't learn. Let me know before you whine! I want to fix it. we havnt found any device I can't learn yet - including some of the really long air conditioner codes....

Hopefully, however, you won't need to learn anything. We have a very broad database of most of the common devices with the standard codes sets. plus we have an extremely good "installers database" that includes some obscure brands and a lot of the manufacturers descrete codes. Some times it takes a bit of trial and error to get the right combination for you specific device, but we have tried to make that fairly easy.
I can send you the list of my components if you want a sampling but I've never had trouble before so I'm sure your database will do just fine. I will contact you before I spin out of control if there's a problem  ;)



Title: Re: Puck Ordered!
Post by: mdconnelly on September 23, 2010, 02:49:54 pm
Wow, can't wait to get my hands on one.  No wait... I need 2... whoa - I could benefit from 4!   Ouch, that get's a bit pricey.   But, then, think about being able to remotely control every single IR device in my house with a single controller.  Nice!

SquareConnect - how about throwing in a discount on 2 or more when ordered at the same time?
Title: Re: Puck Ordered!
Post by: guessed on September 23, 2010, 03:14:21 pm
I realize this question might seem very obvious to those of you whom have already been controlling IR devices from the Vera, but can you confirm for the rest of us that we will be able to issue commands directly to the puck from Vera scenes, in addition to controlling it from the SQRemote app?

For the short-term, I have a small Plugin that I wrote that "proxies" Pronto Code's over from Vera to the SQBlaster.  If you previously had a "Remote" control IR Devices registered with Vera, then this code will "look" (to Vera) like a USBUIRT, and just proxy those commands over.  It'll show up in the drop-down lists everywhere that the USBUIRT (and GC100) would, as it implements the same "IrTransmitter1" interfaces and, in UI4, has the same IR)) Icon.

The trick is that you still need the Vera bit, and the IR catalog there is a lot smaller than what's available in the SQBlaster... but if you can find the Device, or alternatively find something that has the "on/off" Pronto codes listed for your device, it'll work for the situation you describe.

It's still WAY better to generally control through the SQRemote app, as it handles Repeat (etc) correctly, but the Plugin will let you do basic On/Off (etc)

@strangely is testing it for me, as it's got a few kinks in it's current incarnation.  Once the Blasters ship, I'll make that link active to download generally.

I'm sure a much tighter integration will be developed over time.
Title: Re: Puck Ordered!
Post by: guessed on September 23, 2010, 03:27:40 pm
2.  Is the Splitter just a standard headphone splitter?
I use a standard headphone splitter and it works fine.  I cant recall whether I ordered a Mono one, or a Stereo one though.

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3.  Looks like the USB is standard power as well, can I just plug that into say my NAS box for power?
I power it off a USB port on the back of my DirecTivo unit, and I power another Device off the other USB port.  Hasn't given me any problems.

Quote
4.  Do you have a DB of the IR codes I can search?
If you have the SQRemote 2.0 app for the iPhone, you can "register" a fake blaster with it (give it a Bogus name, and fill in the IP Address).  Once you've done that, it gives you the ability to "add" an IRDevice.

This effectively lists the Providers they support (it's a long list) as well as the devices beneath those providers.


Quote
5.  Will the codes be local to the ipod?

6.  How do you configure wi-fi settings? A big annoyance with the harmony is having to keep all of my settings on the logitech server and having to plug in the repeater and remote to my computer to sync each time.  I hope it all gets off-loaded to the ipod.

It's all local.  You can see this by downloading the SQRemote 2.0 application, and then registering a device.  If you go "offline" (Network wise) it'll still work just fine.
Title: Re: Puck Ordered!
Post by: markiper on September 23, 2010, 03:33:32 pm
One question before I try to get this unit.  Although, I appreciate the simplicity of the unit and the wood finish, I am more on the modern side, so glass, metal and dark wood are part of my home theater.  Not asking to redesign the unit, but what if  I was to paint the wood portion of the unit to make it blend in with my equipment, do I invalidate any sort of warranty?  Will it affect the performance of the unit if the wood gets painted?  From what I see on the website, the IR emitters/receivers and power are only on the middle portion of the SQ Blaster, and the wood is just a casing, so my immediate assumption is that I can do anything to change the color of the wooden portion, but I would appreciate an answer on this matter from SQ Connect.
Title: Re: Puck Ordered!
Post by: tt55du on September 23, 2010, 03:42:58 pm
@guessed

Very cool, thanks for tips.  I'm still waiting for the iPod touch to arrive.
My first major hurdle is to move my Vera1 from 979 to an SQ supported FW.
I'm thinking about keeping the latest version of UI2, think it's at 996.
UI4 still scares me a little
Title: Re: Puck Ordered!
Post by: fall-line on September 23, 2010, 03:57:36 pm
Thanks @guessed, I appreciate your response. I'll definitely do the bulk of control from SQRemote, but being able to make sure everything is OFF at the end of the night, or turn on my stereo and set the right input to go with my dinner time scene will be awesome.

Puck ordered!! I'm excited to play with it next month.
Title: Re: Puck Ordered!
Post by: guessed on September 23, 2010, 04:14:36 pm
Thanks @guessed, I appreciate your response. I'll definitely do the bulk of control from SQRemote, but being able to make sure everything is OFF at the end of the night, or turn on my stereo and set the right input to go with my dinner time scene will be awesome.
Yeap, that's the primary use-case for the Plugin.  It's the one that @strangely has also.

Similarly, things integrated through Vera's AV/Media Control (like my Panasonic TV, Onkyo Amp, and Matrix Switch) Plugins can also get invoked directly by SQRemote.  I use SQBlaster, combined with my Panasonic and Onkyo Amp plugins, for a blended control experience.

From SQRemote it all looks the same, but they handle "Press-and-Hold" (etc) much better for direct-drive IR devices via their SQBlaster
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 24, 2010, 03:57:57 am
One question before I try to get this unit.  Although, I appreciate the simplicity of the unit and the wood finish, I am more on the modern side, so glass, metal and dark wood are part of my home theater.  Not asking to redesign the unit, but what if  I was to paint the wood portion of the unit to make it blend in with my equipment, do I invalidate any sort of warranty?  Will it affect the performance of the unit if the wood gets painted?  From what I see on the website, the IR emitters/receivers and power are only on the middle portion of the SQ Blaster, and the wood is just a casing, so my immediate assumption is that I can do anything to change the color of the wooden portion, but I would appreciate an answer on this matter from SQ Connect.

I suspect our lawyers would have a seriously expensive conversation with me if I asked them about our liability if I give an unqualified 'go ahead'...

So I won't ask them, and give you a bit of a weasily answer: We will always try to be reasonable about ensuring that our customers are delighted in our products and service and treat any situation on a case by case basis. That being said:

Clearly, refinishing the case would invalidate the waranty on the case and inserts used to fasten the device together.

To refinish the case I think you would be wise to remove the electronics first. Damage caused by a new finish leaking onto the electronics would also invalidate the waranty.

Like any electronics, there is a risk of damage to the circuit boad if you remove it from the case, and any damage obviously caused by this would not be covered. Damage caused by static build up might also void the waranty.

To new finishes. The only issue I might see is that the antenna is internal, so any metallic finish or finish that includes Mica (or any other material that blocks radio waves) might reduce the signal strength. Our manufacturer adds a lacquer finish as part of the manufacturing, and I think you would want to strip that before you refinished it.

Mat
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 24, 2010, 03:59:25 am
Was about to order but, as mentioned above, no shipping to Canada.

When do you think you'll be able to accept orders from the Great North?

Mike

We are checking on what regulatory hoops we have to jump through... Sign up in the international section of our site to receive notification when we are able to ship...
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 24, 2010, 04:15:19 am
Matt, just a few more questions

1.  So just to be clear, I can buy 1 puck and have both the External IR Blaster Cable and the 3 Head IR Emitter Cable attached via a splitter?

Yes that works reasonably well.

Quote

2.  Is the Splitter just a standard headphone splitter?

Yes... but the opening in the case is rather narrow... You need a narrow plug. Many of the bulkier splitters dont fit. We have one that fits on our site.
Quote
3.  Looks like the USB is standard power as well, can I just plug that into say my NAS box for power?

Yes... although it needs to be 'on' all the time. It is why we sell the blaster with or without a power supply. Unnecessary wall warts are such a waste of resource.

Quote
4.  Do you have a DB of the IR codes I can search?

As mentioned elsewhere in this thread, add a 'dummy' SQBlaster  to SQRemote 2 and then add a device to it. the full database is included in the app.

Quote
5.  Will the codes be local to the ipod?

The codes are local to the iPod and the devices you have set up can be saved to Box.net and then shared across devices, or just as a backup.
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6.  How do you configure wi-fi settings? A big annoyance with the harmony is having to keep all of my settings on the logitech server and having to plug in the repeater and remote to my computer to sync each time.  I hope it all gets off-loaded to the ipod.

Which network and how to connect are held on the blaster as it needs to be able to power off and reconnect to your network without reconfiguring it. You can, however change those settings from the iPod/iPhone/iPad or by pluggin it into a mac or PC via the USB cable.
Quote
All of this looks very promising and If I can stick to one puck I'm in.  Just waiting for my ipod touch to ship!

Thanks
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 24, 2010, 04:18:01 am
Wow, can't wait to get my hands on one.  No wait... I need 2... whoa - I could benefit from 4!   Ouch, that get's a bit pricey.   But, then, think about being able to remotely control every single IR device in my house with a single controller.  Nice!

SquareConnect - how about throwing in a discount on 2 or more when ordered at the same time?

Not a bad idea. I'll talk to John and the rest of the team.

Mat
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 24, 2010, 04:20:41 am
When will the SQ Blaster be availible in the netherlands.

Amazon cannot ship the blsater to the netherlands

Unfortunately same issue as Canada. Regulatory hoops. Europe requires us to pay an annual recycling fee to for every individual country we ship too... plus paper work etc. Plus testing... plus plus plus

We get a lot of inquiries form the Netherlands, so you are high on the list for our operations guy to get the process started.
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 24, 2010, 04:30:08 am
I realize this question might seem very obvious to those of you whom have already been controlling IR devices from the Vera, but can you confirm for the rest of us that we will be able to issue commands directly to the puck from Vera scenes, in addition to controlling it from the SQRemote app?

I accept that most of the control I will want to do will be from the iOS remotes, but I'd also like to include such basic things like "turn all the AV stuff off" into my good night/leave the house scene which is triggered by something other than SQ Connect.

Thanks!



Guessed has kindly written a plugin as he mentions elsewhere in the thread. MiCasaVerde are also in the process of putting in 'native' support for SQ Blaster.

It is theoretically possible to take a device configuration that has been created on SQRemote, saved to box.net and manually create a file that the Plugin that Guessed created can use. All the IR codes for that device, including any learnt codes are held in a fairly straight forward XML file. I believe John has updated our wiki with details on the file format etc. If we havn't quite got that posted yet, and anyone needs it, put in a ticket on Square Connects support site.




Title: Re: Puck Ordered!
Post by: fall-line on September 24, 2010, 02:04:21 pm
Thanks you SquareConnectMat for all of your detailed responses to our inquiries. It is a breath of fresh air, and I feel very confident having pre-ordered my puck!

Title: Re: Puck Ordered!
Post by: Gerenb on September 24, 2010, 09:04:38 pm
As discussed in this thread, an extremely useful feature would be a "macro" capability either native to SQ Remote or functional via a Vera scene. It is really a very important feature in order to easily turn the TV on, switch to the DVD input and turn on the DVD player if you want to watch a DVD. This is really an old school scenario since most people stream video now but there are many other examples.

I intend to order the Puck this weekend. I'm sure this functionality will eventually be added.  :)
Title: Re: Puck Ordered!
Post by: SquareConnectJohn on September 24, 2010, 09:16:08 pm
As discussed in this thread, an extremely useful feature would be a "macro" capability

Macros are included in the latest version of SQ Remote - and this is fully integrated into the Blaster experience. You can set up a macro to blast IR codes with a user defined delay between blasts, and the number of repeats for each code that is sent. it also allows you to include initiating scenes from Vera so your setup can also include dimming lights etc as your equipment comes on.

You can test your macros as soon as you have put them together - and then add any normal (non-MiOS) control to a control pad and assign a macro to it!

iJohn
Title: Re: Puck Ordered!
Post by: Gerenb on September 24, 2010, 11:47:35 pm
That's great news. I'm really looking forward to adding it into the mix. ;D
Title: Re: Puck Ordered!
Post by: tt55du on September 26, 2010, 10:21:27 pm
So I just upgraded my firmware and got the free SQ version to work.  Fairly happy so far, SQ is very responsive.  Still getting used to the new way of controlling and other than limited icon library and not being able to re-size I'm impressed.

So my question is if buying the puck gets me the full software?

I want to buy the full version, but if the puck gives it to me I'll wait.
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 26, 2010, 11:32:39 pm
So I just upgraded my firmware and got the free SQ version to work.  Fairly happy so far, SQ is very responsive.  Still getting used to the new way of controlling and other than limited icon library and not being able to re-size I'm impressed.


Glad you like the responsiveness... We spent a LOT of time optimizing the network interaction. Icon library will only get better....

Quote


So my question is if buying the puck gets me the full software?

I want to buy the full version, but if the puck gives it to me I'll wait.

The puck will 'unlock' the full software.

Mat
Title: Re: Puck Ordered!
Post by: tt55du on September 27, 2010, 12:33:54 am
fantastic, your hard work really shows and it looks like you have a very solid core rather than kludges slopped together.

So if I put in the order now, will there be a way to unlock the sw prior to the puck arriving?  I would love to setup my other devices now.
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 27, 2010, 12:40:09 am
fantastic, your hard work really shows and it looks like you have a very solid core rather than kludges slopped together.

So if I put in the order now, will there be a way to unlock the sw prior to the puck arriving?  I would love to setup my other devices now.

I am very sorry there really isn't any way. It is very difficult for us to give a rebate either as apple takes their cut and don't do refunds...

Mat

Title: Re: Puck Ordered!
Post by: tt55du on September 27, 2010, 09:43:51 am
In that case I'll put the order in ASAP, maybe you can help expedite my order to get me in the first lot ;-)

So it looks like the Stereo Headphone Splitter I have should work.
I have plenty of USB-Mini USB cables in the junk drawer so I won't need one of them either

I also have spare 3-head emitter wires from my Harmony 890, will those work?  If they work it's even better since I won't have to rewire the emitters to my equipment, I can leave the Harmony wires in place and just plug it in to the Puck.




Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 27, 2010, 03:38:21 pm

I also have spare 3-head emitter wires from my Harmony 890, will those work?  If they work it's even better since I won't have to rewire the emitters to my equipment, I can leave the Harmony wires in place and just plug it in to the Puck.

Can't guarantee. We throw a fair amount of current out the extender socket, and don't recommend using a single led emitter as it will probably burn out quickly. The exception being our blaster extender. Which is a high current ir led and is designed to take it.

In practice, almost all the different emitters actually use standard red LEDs.... The emission curve peaks at visible red, but has enough infra red when 1/4 inch away from the detector to be picked up.

The big difference in the different emitters is build quality and led component quality...

 






[/quote]
Title: Re: Puck Ordered!
Post by: tt55du on September 27, 2010, 03:55:26 pm
Fair Enough, I'll play it safe and order yours, I'll order the splitter too just to be extra safe
Title: Re: Puck Ordered!
Post by: woodsby on September 27, 2010, 06:35:15 pm
In practice, almost all the different emitters actually use standard red LEDs.... The emission curve peaks at visible red, but has enough infra red when 1/4 inch away from the detector to be picked up.

Does that mean your emitters don't glow red when emitting?  The 2-head emitters that came with my harmony don't glow when emitting - which is really nice.
Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 27, 2010, 09:01:08 pm
In practice, almost all the different emitters actually use standard red LEDs.... The emission curve peaks at visible red, but has enough infra red when 1/4 inch away from the detector to be picked up.

Does that mean your emitters don't glow red when emitting?  The 2-head emitters that came with my harmony don't glow when emitting - which is really nice.

The emitters do. The blaster doesn't...

Title: Re: Puck Ordered!
Post by: legend99 on September 28, 2010, 11:09:01 am
I ordered my puck yesterday. Now I anxiously wait  ;D
Title: Re: Puck Ordered!
Post by: tt55du on September 28, 2010, 11:48:34 am
Just Ordered Mine, news of the emitters being more powerful is giving me hope that it'll work better with my wonky SageTV IR receiver.  Sadly, the SageTV was not in the DB and I'll have to get the puck to learn all the codes.

Title: Re: Puck Ordered!
Post by: SquareConnectMat on September 28, 2010, 01:18:45 pm
Just Ordered Mine, news of the emitters being more powerful is giving me hope that it'll work better with my wonky SageTV IR receiver.  Sadly, the SageTV was not in the DB and I'll have to get the puck to learn all the codes.



I will be interested in how the learning goes. I am not familiar with SageTV so if you have any issues please feel free to connect with me directly.
Title: Re: Puck Ordered!
Post by: yovinman on October 01, 2010, 04:55:11 am
Will the Puck work with the Harmony PS3 adapter? This PS3 adapter works very well, but I fear it will only work with Harmony remotes.
Title: Re: Puck Ordered!
Post by: strangely on October 02, 2010, 12:16:10 am
Will the Puck work with the Harmony PS3 adapter? This PS3 adapter works very well, but I fear it will only work with Harmony remotes.
It's in the pucks database so I don't see why not!
Title: Re: Puck Ordered!
Post by: woodsby on October 02, 2010, 07:52:45 am
Will the Puck work with the Harmony PS3 adapter? This PS3 adapter works very well, but I fear it will only work with Harmony remotes.

The only issue I see is getting the power off command to work right out of the box. When I set up my nevo, I had to create a macro that added a delay or two and a couple commands to the stock power off command. Should be the same here.
Title: Re: Puck Ordered!
Post by: mike_1103 on October 02, 2010, 08:46:39 pm
Was about to order but, as mentioned above, no shipping to Canada.

When do you think you'll be able to accept orders from the Great North?

Mike

We are checking on what regulatory hoops we have to jump through... Sign up in the international section of our site to receive notification when we are able to ship...

Thanks Mat, I signed up.

In the meantime, I've upgraded to the full version of SQ Remote and I am very pleased. Works great on my iPad and iPod Touch!

Mike.
Title: Re: Puck Ordered!
Post by: SquareConnectMat on October 03, 2010, 12:34:25 am
Glad you like it!

On shipping to places other than thew US. Canada approval and certification looks like will be done before the end of this month. We are still looking at Europe. Much more complex and expensive....




Title: Re: Puck Ordered!
Post by: SquareConnectMat on October 03, 2010, 12:37:40 am
Will the Puck work with the Harmony PS3 adapter? This PS3 adapter works very well, but I fear it will only work with Harmony remotes.

The only issue I see is getting the power off command to work right out of the box. When I set up my nevo, I had to create a macro that added a delay or two and a couple commands to the stock power off command. Should be the same here.

We support macros in the latest SQRemote, so should be able to set up any sequence and timing .

Let me know what works and doesn't work. If the built in does don't work correctly, I would like to record them and make sure they replay correctly.

Mat
Title: Re: Puck Ordered!
Post by: SquareConnectJohn on October 07, 2010, 06:00:59 am
Was about to order but, as mentioned above, no shipping to Canada.

When do you think you'll be able to accept orders from the Great North?

Mike

Hi Mike... and anyone else in the Great North that is interested. We have confirmed that the EMR certification of the SQ Blaster also covers Canada, so we are now able to accept orders from Canada.  We have made the changes on Amazon, but this might take a few hours to come live.

John
Title: Re: Puck Ordered!
Post by: mike_1103 on October 07, 2010, 07:14:03 am
John,

I can confirm Amazon accepts order from Canada: I placed my order about 30 minutes ago!

Thanks for checking Canadian certification so quickly, we appreciate that.

Mike.
Title: Re: Puck Ordered!
Post by: jackpot on October 17, 2010, 11:13:55 am
Are you guys still planning to start shipping Blaster orders on the 18th ? Looking forward to trying it out ! Been using the free SQ Remote until I get my Blaster. Sure works good.

Thanks
Title: Re: Puck Ordered!
Post by: SquareConnectMat on October 17, 2010, 08:12:19 pm
Yes we are....

Title: Re: Puck Ordered!
Post by: SquareConnectJohn on October 19, 2010, 01:22:29 am
Hi All...

Just a quick note to let you all know that we began shipping today! We hope to clear the backlog of orders over the next 24-48 hours.

John
Title: Re: Puck Ordered!
Post by: tt55du on October 25, 2010, 05:46:55 pm
Just Ordered Mine, news of the emitters being more powerful is giving me hope that it'll work better with my wonky SageTV IR receiver.  Sadly, the SageTV was not in the DB and I'll have to get the puck to learn all the codes.



I will be interested in how the learning goes. I am not familiar with SageTV so if you have any issues please feel free to connect with me directly.


Mat, the learning works REALLY well, very pleased.  At first my sageTV exhibited the same behavior as the harmony  in where cursor presses could move the selector anywhere from 1 to 4 spaces.  I had to adjusted alot of timings with my Harmony and it still never worked right.  I didn't see those same timings adjustments in the Puck and got worried, but then I figured it out.  The IR learner was asking that I hold the button down so what it was learning was a rapid fire of button presses per one key press fro SQ.  So I decided to just tap the button once and the IR learner picked it up just fine.  I never bother to try this with harmony because the sageTV was already in it's db. Super happy that I can control my device without this erratic behavior!

btw, I think some the db codes are doing this as i get multiple press actions from some buttons.  Not positive, but I'll make a note next time I notice

FYI, I've already found some errors in your db.  Specifically my samsung TV has solid color buttons (red, green, blue, yellow), the SQ db has them in there but they do different things.  Nice thing is once I figured it out I was just able to learn a code right over it.

Title: Re: Puck Ordered!
Post by: SquareConnectMat on October 25, 2010, 06:25:05 pm
Excellent on the learning. Glad it worked.

To get really technical, if a remote is one of the common IR protocols we interpret that and then when we replay, we know the protocol and accurately replay it. If the learning algorithm doesnt understand the protocol, you are right, it learns it as a stream (like most pronto hex codes). We also do some stuff with 'toggle codes' which is why we ask to record twice... see if we can detect the toggle and 'most of the time' we replay correctly. This is a bit deep into the IR stuff, but we have found that most of time we learn and replay correctly.

There are some subtle things with blasting in addition: We have two modes for blasting 'press and hold' and press once. When we 'press once' we instruct the blaster to take the code it has and precisely blast it the number of times we have requested with the 'repeat' field. When we press and hold, we start blasting for a minimum time and then continue if we continue to get 'keep going' packets from SQ Remote.

It could be that the 'minimum blast time' is a little high. Perhaps we should change the default and also off a fine tuning option in the UI.

Title: Re: Puck Ordered!
Post by: Maartenvt on October 26, 2010, 01:21:03 pm
SquareConnectMat what is the status of the Europe release? cant wait to play with the puck :D
Title: Re: Puck Ordered!
Post by: SquareConnectJohn on October 26, 2010, 02:52:10 pm
We have received the paperwork that gives us CE certification. We expect to be selling to Europe very soon.

John
Title: Re: Puck Ordered!
Post by: Maartenvt on December 07, 2010, 03:02:27 pm
@SquareConnectJohn

Any update about selling to europe or update of SQ Remote?
Title: Re: Puck Ordered!
Post by: SquareConnectJohn on December 09, 2010, 05:49:16 am
We are now shipping to Europe. You can order through our website. We are also signing up resellers in Europe.
Title: Re: Puck Ordered!
Post by: Maartenvt on December 10, 2010, 06:18:17 pm
Great news