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General => General => Topic started by: TDehnke on May 19, 2017, 03:59:22 pm

Title: VeraSecure
Post by: TDehnke on May 19, 2017, 03:59:22 pm
I have few question in regards to the VeraSecure, the VeraSecure supports a proprietary wireless protocol call VeraLink. Where can we find more information about the VeraLink protocol? What devices do or will support the VeraLink protocol? Does the VeraLink protocol support two-way communication to battery operated devices? Once the VeraSecure is setup with a monitoring station does the VeraSecure have two-way communication to the monitoring station? In most parts of North America in order for a monitoring station to send out a police car they need double verification. Is Vera going to be providing Videos or documentation on how to layout a security system so that VeraSecure users can be compliant to the requirements of the monitoring station in general?
Title: Re: VeraSecure
Post by: integlikewhoa on May 19, 2017, 04:03:45 pm
Tagging along to get more info myself on this.
Title: Re: VeraSecure
Post by: Sorin on May 20, 2017, 09:25:44 am
Hey people,


VeraLink devices list will be posted shortly on our compatibility page, and by the end of May, we should also have them in our shop.


VeraLink works on 345Mhz (US) and 433 (EU) units. ONLY proprietary VeraLink devices will work. Anything that is not in the device list of the the Vera unit won't be detected as the pairing is PIN based. When adding a VeraLink device, to enter the VeraLink pairing mode, you have to type in, the unique PIN code found on each VeraLink devices. Yes, VeraLink supports, two way communication with battery operated devices.


VeraSecure hardware has built in speaker and microphone for dual way communication with the monitoring center. However, this feature will only be enabled if you also have the VeraProtect monitoring service enabled: http://getvera.com/services/veraprotect/ (http://getvera.com/services/veraprotect/) .


VeraSecure will only be compatible with VeraProtect monitoring service, which is already partnered with one of the most reliable alarm dispatch companies in the country.
Title: Re: VeraSecure
Post by: TDehnke on May 20, 2017, 02:40:20 pm
Very interesting, just to clarify you said "pairing is PIN based" is the VeraSecure using a PIN system or is the PIN a MAC address? Is the communication between a VeraSecure an a VeraLink devices encrypted? Does a VeraLink devices communicate directly with the VeraSecure for faster communication (lower latency)? Or does VeraLink work like Z-wave using a node system/mesh network where if we move a device the device location needs to be properly updated in the controller? As VeraLink is Vera's proprietary protocol I'm guessing this means we will see a higher level of integration/support for VeraLink devices than what was previously possible? Will the VeraSecure be able to maintain and push out firmware for VeraLink devices?

How will the VeraSecure identify between security devices and home automation devices or will we only be able to use VeraLink devices for and as security devices? Does or will the VeraSecure support being able to have multiple armed partition that can be monitored by the VeraProtect monitoring service? Example: The house is disarmed but the gun cabinet in the house is armed and monitored.
Title: Re: VeraSecure
Post by: Kalapa on May 20, 2017, 09:34:42 pm
Is  VeraPLus and VeraSecure firmware is same?
VeraSecure shipped with 1.7.2817..  latest VeraPlus Beta is 1.7.2861.. Is it ok to update to this beta? Trying to test new VistaCamera / Hotzones feature with beta...
Title: Re: VeraSecure
Post by: Sorin on May 21, 2017, 07:53:02 am
Hi Kalapa,


Yes the latest Beta includes major fixes and additions for the new Vistacam Cameras and services.


VeraSecure will always have different firmware than VeraPlus, they are not the same.


@TDehnke. By PIN, I mean the address on the label on these devices. I honestly don;t have any info yet, about the encryption type of these devices but probably it would be stated once the official specs of the devices would be made public.


VeraLink devices are not mesh based and communicate directly with VeraSecure, for minimum latency, (through that external antenna )and in my personal testing phase, range and reliability seemed rock solid, similar to any dedicated Alarm system with similar technology sensors.


I would love to answer all of your questions but there are still things that remain to be settled and I don;t want to pass along any wrong info. But once I have new info I will update as well.


VeraLink devices appear and are treated as any other Z-Wave or plugin generated device in Vera and can be used in scenes and automation.


In regards to partitions, the software does not yet have this as a dedicated ability but I guess it can be achieved through scenes and rooms. This part of the software will have a lot of changes in the upcoming period to better suit the needs of a dedicated Alarm Panel.


Topic is Sticky, don't hesitate to keep the questions coming and I'll answer the best I can.
Title: Re: VeraSecure
Post by: TDehnke on May 21, 2017, 06:33:28 pm
Hi John I believe I recognize the underlying system and technology that Vera is using for VeraLink. It's a system that is currently only found in high end wireless security systems so I was surprised to see it being used in the VeraSecure. It will be interesting to see what Vera does with VeraLink and allows end users to do. All of the security systems using the same system as VeraLink are extremely limited when it comes to home automation/building automation and none of them allow any plugins for doing automation.

Multiple partition support is important in order to qualify for different insurance programs that is why I was asking about the number of partition that the VeraSecure will support.

Having a high end security systems and excellent home automation system built all into one controller is great for Vera's business/sales and will help end users save money. But it's hard for people to get excited about. . . . . . . . . . .
Title: Re: VeraSecure
Post by: ckgan on May 23, 2017, 12:00:32 pm
Not about Veralink. I got my Verasecure up and running with just the basic door lock, thermostat, lights and an ip camera. I know we are the first ones to get the Verasecure. But there are literally NO MANUAL or Instructions on the controller. It only said what it can do. No talk about the buttons on it :namely Sync, Select, and the mic. What I was able to pair with the controller was somewhat within the list of devices that it will support. What about the other ones of the 2000 devices it supposedly support? And what about bluetooth, wifi devices?  Pressing the sync or select button seems to cycle the different lights to light up or not light up. No clue what the 2 are for , or how to use them to pair. I'm hoping that as more people have worked with theirs , we'll get some input from experts on how to utilize the expanded features of this versatile machine. It seems to have the potential to so much more than my previous Vera controllers.
For now, I will patiently wait.
Title: Re: VeraSecure
Post by: jpark40 on May 23, 2017, 05:21:17 pm
VeraLink devices list will be posted shortly on our compatibility page, and by the end of May, we should also have them in our shop.


VeraLink works on 345Mhz (US) and 433 (EU) units. ONLY proprietary VeraLink devices will work. Anything that is not in the device list of the the Vera unit won't be detected as the pairing is PIN based. When adding a VeraLink device, to enter the VeraLink pairing mode, you have to type in, the unique PIN code found on each VeraLink devices. Yes, VeraLink supports, two way communication with battery operated devices.

According to one of your employees at CES 2017, the VeraSecure with VeraLink will work with 2GIG devices. Is this no longer the case?

https://www.youtube.com/watch?v=BVWFrJZdRWk

http://2gig.com/products/sensors/

Thanks.
Title: Re: VeraSecure
Post by: TDehnke on May 24, 2017, 02:34:31 am
These are the current requirements for adding a Vera Link device (See the photo).
Title: Re: VeraSecure
Post by: Don Phillips on May 24, 2017, 05:40:50 pm
I am not a big fan of proprietary anything.  Open Source or standards allows more people to tinker but more importantly, pick up when others go out of business. 
Title: Re: VeraSecure
Post by: Sorin on May 25, 2017, 06:27:25 am
VeraLink devices list will be posted shortly on our compatibility page, and by the end of May, we should also have them in our shop.


VeraLink works on 345Mhz (US) and 433 (EU) units. ONLY proprietary VeraLink devices will work. Anything that is not in the device list of the the Vera unit won't be detected as the pairing is PIN based. When adding a VeraLink device, to enter the VeraLink pairing mode, you have to type in, the unique PIN code found on each VeraLink devices. Yes, VeraLink supports, two way communication with battery operated devices.

According to one of your employees at CES 2017, the VeraSecure with VeraLink will work with 2GIG devices. Is this no longer the case?

https://www.youtube.com/watch?v=BVWFrJZdRWk (https://www.youtube.com/watch?v=BVWFrJZdRWk)

http://2gig.com/products/sensors/ (http://2gig.com/products/sensors/)

Thanks.


Well, Nortek owns 2GIG and also 25% out of MiOS, so yes VeraLink devices are based on 2GIG ones, as mentioned in the attached Video.Most 2GIG devices will work with Vera, but only those specified in the compatibility page,to be. Not like other standards, these still need to be manually integrated one by one, to work correctly with Vera.


@Don, we are not dropping any other standards in favor of something proprietary. We just add something, that we will have more control over it, which will help in the long run, for added security and stability, which is a must for a dedicated security system. As you may now, Nortek / 2GIG is a leader in the security, smart home and wellness technology markets and having this hardware part of Vera, will guarantee a solid product.

Title: Re: VeraSecure
Post by: Spanners on May 25, 2017, 06:46:03 am
I'm all for adding more integration to Vera. The IoT is going to be about gateways that connect sensor networks together.

What I'm hoping is that my tinfoil hat conspiracy theory is wrong and this doesn't distract Vera from maintaining support and resolving long standing issues with z-wave devices.
Title: Re: VeraSecure
Post by: Don Phillips on May 25, 2017, 05:41:45 pm
@Don, we are not dropping any other standards in favor of something proprietary. We just add something, that we will have more control over it, which will help in the long run, for added security and stability, which is a must for a dedicated security system. As you may now, Nortek / 2GIG is a leader in the security, smart home and wellness technology markets and having this hardware part of Vera, will guarantee a solid product.

Thanks for responding and yes, I know it is an added feature.  I was making a more philosophical point. I remember messing with video and scanning in the 80's and 90's, and getting tied to TGA for scanned images and using AT&T's Picasso video phone as a cost effective video conferencing scheme using regular phone lines. All proprietary.

It made the scans not very transportable and if your hardware broke, you had to buy that hardware.  The OCR and indexing worked well, but I could not share the scans. 

The video phone required another Picasso on the other end, plus a cable to a TV to see the video.

Based on these experiences, I would probably not buy VeraLink hardware (unless it was very cool and/or very cheap) and tie myself to a Vera controller - although I do not plan on leaving Vera anytime soon.   
Title: Re: VeraSecure
Post by: anyra on May 26, 2017, 10:36:03 am
Not about Veralink. I got my Verasecure up and running with just the basic door lock, thermostat, lights and an ip camera. I know we are the first ones to get the Verasecure. But there are literally NO MANUAL or Instructions on the controller. It only said what it can do. No talk about the buttons on it :namely Sync, Select, and the mic. What I was able to pair with the controller was somewhat within the list of devices that it will support. What about the other ones of the 2000 devices it supposedly support? And what about bluetooth, wifi devices?  Pressing the sync or select button seems to cycle the different lights to light up or not light up. No clue what the 2 are for , or how to use them to pair. I'm hoping that as more people have worked with theirs , we'll get some input from experts on how to utilize the expanded features of this versatile machine. It seems to have the potential to so much more than my previous Vera controllers.
For now, I will patiently wait.

Same here. I was excited about this product so I bought it long ago and just received it. I was able to migrate my entire system from Vera3 to VeraSecure. The new hardware seems faster and everything I use to have it is working perfect (lights, garage door openers, locks, sensors, etc), but I have no clue in what do I need to do to use the "security" part of the product. Even is not clear what monitoring plan should I get. There is one that talk about 3G and battery backup, things that are included in VeraSecure.
The lack of information or instructions it's annoying.
Can someone put a little light on it?
Thanks
Title: Re: VeraSecure
Post by: kartcon on May 26, 2017, 07:31:36 pm
In another thread (http://forum.micasaverde.com/index.php/topic,44019.msg312086.html#msg312086) the question was asked but not answered, if the 2Gig Ion security sensors would work with the Vera Secure. (iON Digital Plunger Wireless Door Security Sensor, 2GIG (Plunger-2GIG) here: https://www.newegg.com/Product/Product.aspx?Item=9SIACNB59H9762). I had used a similar sensor with my Vera 3 and a DSC security panel and they worked very well. I am considering using them again for 4 door entry points but am unsure of the compatibility. Has anyone tried this particular sensor or have any feedback. I also see that there are standard 2Gig door/window sensors available that ARE compatible, but would prefer to use the Ion plungers for all four entry point doors, simply because they are more discrete. Any help would be appreciated.
Title: Re: VeraSecure
Post by: MNB on May 27, 2017, 11:52:10 am
@kartcon, looking at your link it doesn't indicate that the sensor is z-wave unless one is to infer this from 2Gig association?
Title: Re: VeraSecure
Post by: kartcon on May 27, 2017, 08:13:43 pm
Yes, the assumption was to associate them the Vera Secure via the 2Gig VeraLink method. In another thread today, it was noted that most 2Gig devices would work with Vera Secure, but then went on to say 'Only those specifically listed' were guaranteed to work. The sensor I was interested is NOT Z-Wave, but is compatible with 2Gig alarm panels via the 345 Mhz frequency. I was hoping that these door sensors might be recognized by Vera Secure, and that was the question of the original post. Anybody tried this yet?
Title: Re: VeraSecure
Post by: Sorin on May 28, 2017, 01:37:21 pm
Hi there,


Current list of compatible 345Mhz 2GIG devices is the following, and can be seen on any VeraSecure if you go to Devices->Add devices-> Search for 2gig
 Make sure you have TXID id number on them to be able to be added to Vera. Otherwise they cannot be paired without this information.


2GIG Wireless Carbon Monoxide Alarm
2GIG-CO3-345


2GIG Thin Door/Window Contact
2GIG-DW10-345


2GIG Recessed Door Contact
2GIG-DW20R-345


2GIG Bypass Door Window Contact
2GIG-DW40-345


2GIG Glass Break Detector
2GIG-GB1-345



2GIG 4-Button Key Ring Remote
2GIG-KEY2-345


2GIG Panic Button Remote
2GIG-PANIC1-345


2GIG Passive Infrared Motion Detector
2GIG-PIR1-345


2GIG Wireless Smoke/Heat Alarm
2GIG-SMKT3-345


2GIG Tilt Sensor
2GIG-TILT1-345
Title: Re: VeraSecure
Post by: MNB on May 29, 2017, 10:54:32 am
@John M. thanxs for posting the compatible 2GIG devices. So for the technically challenged the 245Mhz devices are not Z-Wave but rather WiFi, or is it a proprietary communications?
Title: Re: VeraSecure
Post by: integlikewhoa on May 29, 2017, 11:42:38 am
@John M. thanxs for posting the compatible 2GIG devices. So for the technically challenged the 245Mhz devices are not Z-Wave but rather WiFi, or is it a proprietary communications?

There was a typo in your post. 245 is actually 345mhz. Wifi doesn't operate at 345mhz (2.4ghz and 5ghz) range. This not wifi or z-wave.
Title: Re: VeraSecure
Post by: MNB on May 29, 2017, 08:20:40 pm
So what standard is it?
Title: Re: VeraSecure
Post by: TDehnke on May 30, 2017, 01:21:45 am
MNB The VeraLink (345MHz) protocol seems to be based off of the 2GIG (345MHz) protocol and is similar to some of the Honeywell (345MHz) and InterLogix (319MHz) protocols.
Title: Re: VeraSecure
Post by: MNB on May 30, 2017, 08:51:08 am
@TDehnke, many thanxs for info, out of ignorance with this protocol what are the Pro's/Con's vs z-wave and/or WiFi devices? Mike
Title: Re: VeraSecure
Post by: integlikewhoa on May 30, 2017, 10:29:31 am
@TDehnke, many thanxs for info, out of ignorance with this protocol what are the Pro's/Con's vs z-wave and/or WiFi devices? Mike

It's not a standard as it only works with 2gig and vera. That's also a downside but the upside should be longer range and more secure transmission.
Title: Re: VeraSecure
Post by: MNB on May 30, 2017, 04:00:50 pm
@integlikewhoa, thanxs again for the edumacation (sic)  ;D. I have a VeraSecure sitting on my desk still in its box (haven't had time to convert from VeraEdge) but have been following the various related threads. I take it that you have converted to the Secure? if so how was the transition?

Back to your answer, so you indicating longer range and more secure xmission, is it encoded? Have you acquired any of these 345mhz devices and if so what are you using and for what (e.g. alarm system)?
Title: Re: VeraSecure
Post by: integlikewhoa on May 30, 2017, 05:31:32 pm
@integlikewhoa, thanxs again for the edumacation (sic)  ;D. I have a VeraSecure sitting on my desk still in its box (haven't had time to convert from VeraEdge) but have been following the various related threads. I take it that you have converted to the Secure? if so how was the transition?

Back to your answer, so you indicating longer range and more secure xmission, is it encoded? Have you acquired any of these 345mhz devices and if so what are you using and for what (e.g. alarm system)?

I have no plans on getting a VeraSecure.

Lower the frequency (with all others being the same) means better penetration and range but less data transfer speed (which is not needed for this say vs. wifi). Alarm panels sensors don't work off a mesh but will still report from a max up to like 350ft open area. Z-wave says 100ft open area. In real life alarm sensors easily hit 100-150 where z-wave is more like 50-60ft ish.  I would say it is encoded but I don't have any specs to prove it. Z-wave also has encoding depending on the devices.

I have a GE Caddx Alarm that is integrated into the home automation. They use a 319mhz frequency. I like wired so everything in the house is wired but a detached garage does have some wireless in it and its pretty far from the keypad receiver.

Personally I don't like to throw all my eggs in one basket. The Secure will be great for some but if vera fails you and you leave to another home automation what are you to do with the sensors you have that only work with 2gig or vera. People have come to vera from other systems and left to other systems. Z-wave picks right up and moves without an issue. My alarm panel I have has functioned with and without any home automation and it has functioned with VERA and with Homeseer.

Other companies have designed sensors and switches that work with not only their controller but others as well (stuck to a "standard" like Z-wave). This 345mhz, is a bit to proprietary for my liking. So while I like to mix it up I'll stick with devices that work with the future I might have, not only what VERA has for me. I might also think differently if I thought 2gig alarms were on the same level as DSC, Honeywell, GE.
 
Title: Re: VeraSecure
Post by: MNB on May 30, 2017, 06:37:59 pm
@integlikewhoa, thanxs for your in depth explanation of your situation. Looking on Amazon I see that UTC seems to have purchased GE Caddx Alarm and accessories. Out of curiosity how (interface wise) are you communicating between your Alarm panel and VERA and/or homeseer? Between the two platforms (Vera vs Homeseer) are you planning on moving away from Vera? Mike
Title: Re: VeraSecure
Post by: integlikewhoa on May 30, 2017, 08:24:33 pm
@integlikewhoa, thanxs for your in depth explanation of your situation. Looking on Amazon I see that UTC seems to have purchased GE Caddx Alarm and accessories. Out of curiosity how (interface wise) are you communicating between your Alarm panel and VERA and/or homeseer? Between the two platforms (Vera vs Homeseer) are you planning on moving away from Vera? Mike

Honeywell is probley the oldest most trusted alarm IMO.
DSC is probley the most popular to use right now.
GE is probley 3rd on my list if I were buying today.

GE connects to VERA with a USB to serial Adaptor. I have this one.
https://www.amazon.com/TRENDnet-Converter-Prolific-Chipset-TU-S9/dp/B0007T27H8

You also need to make or buy a serial to serial adapter to plugin into the alarm panel.
https://www.123securityproducts.com/p-0003.html?utm_source=google&utm_medium=cpc&scid=scplpP-0003&sc_intid=P-0003&gclid=CjwKEAjwsLTJBRCvibaW9bGLtUESJAC4wKw1RrJ71PxYwjhMSdlgcGpVqXJqNlfWMRjDbSXm_n3F5BoCMPfw_wcB

I also use a gender changer in to the middle to make the two above connect together.

I think I spent 30.00 total on the cable. Plugin is free on vera or Homeseer for GE/Caddx panels. On Homeseer I run it on a mini windows PC and it has a serial input on the computer so I don't use the Serial to USB anymore. Just plug the DB9 serial into a open serial port on the computer. I can run what ever length serial I need but I keep most of my electronics in a media rack in one place.

For the DSC or Honeywell it costs a bit more (80-90.00) but you can get a network (cat5e) cable connection to your panel with a "EnvisaLink4" network modual. This lets you get your panel on the network then vera or Homeseer can connect to it from anywhere in the house.

I moved away from VERA to Homseer around a year ago. I have more then one smart house and had veras at each. Both started with Vera lites, then Edges, then the Plus is where I had to stop. You can search for those threads.

Title: Re: VeraSecure
Post by: RichardTSchaefer on June 02, 2017, 12:59:55 am
Yes UI7 was very painful ... it took over 2 years from the time they released the Edge and Plus that required UI7  for them to get a relatively stable system. And that was a very painful time ... I personally stayed on UI5 for all but the last 6 months of this cycle.

But it is more reliable now than my UI5/Vera 3 system ... but mostly because I was running out of memory.
I still hate the UI ... I have more than 200 devices .... and its very painful ... but I only use it to configure my system.
I am extremely automated ... And now I use my Google Homes and Phone for any manual control.
I am planning on much more automation now ... I have not done much with my Audio/Video setup ... I will be moving to that soon ... and of course leveraging Google Home as I go ... I already have a Google Cast connected to my Stereo/TV ... and I use Google Home to select what I cast there ... and often just listening to music. But I have to manually configure to many things.
 
Title: Re: VeraSecure
Post by: TDehnke on June 02, 2017, 05:31:26 am
twka90 what Vera controller and OS did you migrate from and what Homeseer controller are you using now? For whatever reason (drives I?m guessing) I?ve found that Nortek and Aeotec products to be noticeably more responsive/reliable on the VeraSecure than the HomeTroller S6. As I have a bunch of Nortek and Aeotec products . . . . . . . .

The main reason a bunch of us upgrade from the VeraPlus to the VeraSecure was for the more RAM and CPU the VeraLink was just a bonus. On a side note I wish Mios would list the last time a plugin was updated and what OS that its compatible with UI5, UI7 or both.

As much as I really like the Amazon Echo hardware I think I?ll soon be joining you Richard on the Google Home as that is slowly looking to be the better software for my needs.
Title: Re: VeraSecure
Post by: integlikewhoa on June 02, 2017, 10:45:50 am
but mostly because I was running out of memory.

The main reason a bunch of us upgrade from the VeraPlus to the VeraSecure was for the more RAM and CPU the VeraLink was just a bonus.

And this is one of the reasons I left. Every year I was in need of an upgrade for unexplained issues that I thought were related to under powered hardware (could have also been more then just that too). From the Lite to Edge to Plus in more then one house I have. From 128Mb to 256Mb to 512Mb it just wasn't enough (mediocre upgrades) and just always enough to keep me good for a few months then hold out until the new vera came out. ui7 growing pains and such were just icing on the cake. But my vera system was never just up. I had wifi power outlets that they were plugged into to be able to run a remote reboot, I had one vera talking to another vera to check in and make sure they are online. I made things work and I got good at redundancy and backup plans, but it only masked the real issue.

I can honestly say I don't have a Wifi outlet or watchdogs checking up on both houses anymore. I also have not had a lockup or random reboot (besides power outages, which it auto reboots backup) in over a year.

There is threads going on here now, how Vera Reboots after internet connection restore. I can't say weather the secure hardware is going to fix all hangups, reboots and such but yes the hardware upgrade is better then the previous options for the time being. Although prices are now jumping pretty good too. It's no longer in the 99 entry level HA controller category (smartthings, Iris) so I hope it doesn't act like it is either.
Title: Re: VeraSecure
Post by: dzmiller on June 02, 2017, 03:04:37 pm
Quote
It's not a standard as it only works with 2gig and vera. That's also a downside but the upside should be longer range and more secure transmission.

I have had multiple false alerts with zwave smoke alarms and Vera, so I'm fine with the new 2GIG protocol.
Title: Re: VeraSecure
Post by: integlikewhoa on June 02, 2017, 04:48:57 pm
I have had multiple false alerts with zwave smoke alarms and Vera, so I'm fine with the new 2GIG protocol.

That should have nothing to do with the wireless frequency it uses to transmit. I have 4 Z-combo's and the only problem I had with them was the heartbeat issues (which I think vera corrected) and that was only with VERA. You very well could have a problem with your smokes or the brand or something but it shouldn't be due to z-wave vs. 2GIG protocol.
Title: Re: VeraSecure
Post by: dzmiller on June 02, 2017, 06:30:04 pm

That should have nothing to do with the wireless frequency it uses to transmit. I have 4 Z-combo's and the only problem I had with them was the heartbeat issues (which I think vera corrected) and that was only with VERA. You very well could have a problem with your smokes or the brand or something but it shouldn't be due to z-wave vs. 2GIG protocol.

I have zcombos and vera has reported smoke several times when the devices themselves did not trip. There is ample evidence that ui5 trapped errors that are not handled successfully in ui7.

I suspect the 2gig devices will have their own vera code. An alarm company can't stay in business reporting false smoke and water alarm activation. If I had been traveling the fire department would have broken into my house to save my dog. Vera blamed the devices, of course. But the false alerts have occurred on multiple devices from different vendors.

After having multiple false smoke and water alarms (I was home for all, and the devices themselves did not trip), I do not trust vera for security and safety functions. If the vera secure 2gig stuff is handled separately in UI7 I may give them another chance. I'm happy to hear that their security plan is not some half-assed attempt to do these functions by incorporating existing z-wave devices.
Title: Re: VeraSecure
Post by: TDehnke on June 02, 2017, 07:38:30 pm
Integlikewhoa RAM usage for the Vera and Homeseer do not scale the same way let me give you some context. What is your average RAM usage for your Homeseer right now somewhere around 70% of 4GB stick? When I recreated what I had on my VeraPlus that only had 256mb of RAM on to a HomeTroller S6 I was averaging 93% of a 4GB stick. The VeraSecure has 512MB of RAM. Not all Vera run the same firmware, I can confirm that the VeraSecure does not reboot after internet connection restore.  I?m not fished moving my system over to VeraSecure yet (lack of time on my part) but from everything I?ve seen so far the VeraSecure looks to be a good Vera product.
Title: Re: VeraSecure
Post by: TDehnke on June 03, 2017, 02:08:40 am
I never knew about HS3 until now so I?ll just shut up lol At the time the S6 had the ports I needed on board and the spec looked good on paper, the ports were good the performance not so.
Title: Re: VeraSecure
Post by: Sorin on June 05, 2017, 04:37:53 am
Hi guys, I really hate to be the party pooper but....


Please try to keep the topic clean and tidy with useful information about VeraSecure.


If you have things to add that are related to other gateways, don't hesitate to open e dedicated topic.


Thank you for the understanding.
Title: Re: VeraSecure
Post by: pascalw on June 18, 2017, 05:49:42 pm
Anyone experiencing slow or no execution on time scheduled scenes?
I have a couple of daily routines (sunrise - blinds up, some lights on); night time (lights on, blinds closed) etc. I created all these scenes on my Vera3 and migrated with all devices to Vera Secure. Since than I fully moved to using Vera Secure exclusively. Devices all work and scenes run, but esp. the scenes run unreliably. They mostly never auto trigger on time set, they do when I select the scene and run manually. But they mostly need 2 to 3 times to start. On the iPhone app I get a small spinning gear when I run the scene, first click nothing happens, second or third try I have 90% success to run the scene.
Appears there is a process 'sleep' timer that puts the box in a state where it doesn't track timed scenes. Any scene that is button triggered or triggered from another devices (like my alarm) works okay most times.

Any insights from others on the Secure?
Title: Re: VeraSecure
Post by: rx7kevin on June 25, 2017, 02:56:06 pm
Is the built-in 3G cellular active with the purchase or only when used in conjunction with the VeraSecure? Will there be the ability to activate this for backup access without the service?
Title: Re: VeraSecure
Post by: TDehnke on July 25, 2017, 04:17:25 pm
Has anyone tested the VeraSecure with 2GIG-PIR1-345 ? How is the delay?
Title: Re: VeraSecure
Post by: JAnguita on August 30, 2017, 06:53:38 am
When this controller be available in Europe?
Title: Re: VeraSecure
Post by: spiffywombat on November 18, 2017, 01:29:06 am
Hi, I have recently purchased a Vera Secure, its been great. Now im trying to get my 2gig Go panel to be a secondary controller to the Vera Secure. I have found instructions for Vera Lite, saying to press the "+" button (https://suretydiy.com/forums/topic/vera-and-2gig/) to make this happen, but there is no such button on the Vera Secure. I found some seperate instructions (file:///home/jack/Downloads/VeraSecure_QSG_Z-Wave_Overview.pdf) that seemed to point at using the select button to select Z-wave and then press sync breifly. Is this the same functionality as the "+" button on the vera lite? If not what would be the best way to do this? I've tried every combination I can come up with and im fairly stumped.

Title: Re: VeraSecure
Post by: Sorin on November 20, 2017, 08:56:21 am
I have found instructions for Vera Lite, saying to press the "+" button (https://suretydiy.com/forums/topic/vera-and-2gig/) to make this happen, but there is no such button on the Vera Secure.

Hello there, indeed, pressing sync briefly is this the same functionality as the "+" button on the vera lite. Basically, you have to put VeraSecure in include mode. This is what the + button does on VeraLite.

VeraSecure can be put in include mode from the interface as well. Dashboard -> Devices-> Add device -> Generic Z-wave device.
Title: Re: VeraSecure
Post by: pitzerwm on December 06, 2017, 02:51:31 am
Has anyone tested the VeraSecure with 2GIG-PIR1-345 ? How is the delay?

Maybe this late, but I just got my VS and 1 of the 2GIG-PIR1-345, it doesn't work at all after installing, unless you call taking the back off activating the tamper.  I got 4 of the GoControl smarts from Vera and 1 doesn't "trip" at all and one "trips" and then stays tripped for hours.

So far I'm thinking that this is still a toy.  One poster said that he'd never use this as an alarm as it couldn't be trusted to know that he was home.  We shall see.
Title: Re: VeraSecure
Post by: richardbowman on February 13, 2018, 07:54:19 pm
Figured on this thread might be interesting for people here to review the issues I've run into with Vera Secure and the cellular backup provided:

http://forum.micasaverde.com/index.php/topic,49801.0.html

Short story, a couple days without internet access at an empty vacation home rung up ****15**** special $4.95 data charges, charging me over $75. Customer support told me this is to be expected, and offered to refund this only if I could prove the system had Internet the entire time.
Title: Re: VeraSecure
Post by: MichaelCoffin on March 07, 2018, 10:26:06 am
VeraProtect is apparently being offered at 50% off for existing Vera customers:

http://getvera.com/services/veraprotect/

I can't find the T's & C's for this offer, is it for the life of the service contract or just for a few months?  Anyone have a link to the actual terms?

I would consider VeraSecure if the monitoring fees stayed at $9.95/month, my biggest concern with VeraSecure is that only one monitoring service is available - if I'm unhappy with the price or performance I have no choice in monitoring providers.

-MC
Title: Re: VeraSecure
Post by: wilme2 on March 07, 2018, 12:38:09 pm
VeraProtect is apparently being offered at 50% off for existing Vera customers:

http://getvera.com/services/veraprotect/

I can't find the T's & C's for this offer, is it for the life of the service contract or just for a few months?  Anyone have a link to the actual terms?

I would consider VeraSecure if the monitoring fees stayed at $9.95/month, my biggest concern with VeraSecure is that only one monitoring service is available - if I'm unhappy with the price or performance I have no choice in monitoring providers.

-MC

I need real details on how this works.  I mean you need to spell out under what circumstances they will call out fire/EMS/police.  If this requires the use of house modes, that is a deal-killer.  What I would want is to use the DSC plug-in device and monitor my REAL alarm system and call out when that goes into alarm.  But I am pretty sure that is not the model and Vera Protect is only for those who want Vera and its directly attached devices to be part of the alarm system.  Which goes back to this thread, which essentially says you would still have to build it yourself.  http://forum.micasaverde.com/index.php/topic,50540.0.html

Title: Re: VeraSecure
Post by: Don Phillips on March 07, 2018, 05:18:41 pm
I agree with Wilme2.

One of the main reasons I chose a Vera was I did not want to pay a service and with VeraMate, I become the monitoring service.

When we get notifications, we open VeraMate, look at the 4 cameras to see what is happening, and if I need to call police/fire/EMS, I will call.

My next "piece" is a sensor on my smoke alarms so I can get a notification when they are activated. The next "piece" after that is a flow sensor on my water line so if in Away or Vacation Mode, and I get a water flow, I get a notification.

Just knowing what is happening is good enough for me.
Title: Re: VeraSecure
Post by: wilme2 on March 08, 2018, 04:53:04 pm
When we get notifications, we open VeraMate, look at the 4 cameras to see what is happening, and if I need to call police/fire/EMS, I will call.

When out of your local 911 area (which in Dallas and Houston can just be blocks away from home), you need the local number to the 911 center where your house is located.  There are national centers than can forward you to the local 911 Center/PSAP (Public Safety Answering Point) based on a given address, but better to find the local number (often referred to by the local 911 operator as something like their Out of City/Out of State number) and program it into your phone.  No fun to have a real emergency, call the wrong 911 operator, and it take multiple transfers to get to the right one.
Title: Re: VeraSecure
Post by: Don Phillips on March 08, 2018, 08:56:26 pm
Good point. I have the local numbers in my phone, including the condo manager's number. All with +1 in case I call them when overseas.
Title: Re: VeraSecure
Post by: Neight on August 06, 2018, 08:38:48 pm
I was looking to transition from SmartThings to VeraSecure. Has the 2gig keypad issue been resolved?
Title: Re: VeraSecure
Post by: Sorin on August 07, 2018, 04:14:50 am
2GIG Keypad is now fully supported as well as Centralite 3400 G Security Keypad.
Title: Re: VeraSecure
Post by: Hefat on September 23, 2018, 07:04:33 am
There is a small on off switch near the sim card in the battery compartment of my Vera secure, what is  this ?
Title: Re: VeraSecure
Post by: Sorin on September 24, 2018, 07:08:31 am
Hi there

Since VeraSecure has a built-in battery, that's the "kill switch" for VeraSecure. It will turn off the controller.