Vera - Smarter Home Control Forum

General => Upgrading => Topic started by: svaleb on January 30, 2018, 03:31:05 am

Title: New firmware update 7.0.25.01
Post by: svaleb on January 30, 2018, 03:31:05 am
http://support.getvera.com/customer/en/portal/articles/2918498-ui7-▾-vera-software-update-▾-version-7-0-25-01-1-7-1017-1-7-3500-1-7-3532-1-7-3535-▾-january-29-2018

Not much news.
Title: Re: New firmware update 7.0.25.01
Post by: Inzax on January 30, 2018, 07:54:36 am
Noticed I was not forced to the firmware update screen.....cautiously optimistic that this may be a new trend?

OR...the update is so minor they are not wanting to push the update with the usual constant reminder?

Edit: Also just discovered that when checking via the web interface for firmware updates that I am advised "running the latest version."
Title: Re: New firmware update 7.0.25.01
Post by: HSD99 on January 30, 2018, 02:36:16 pm
I saw it via the firmware upgrade screen. Upgraded the test VP with no issues.
Title: Re: New firmware update 7.0.25.01
Post by: Inzax on January 30, 2018, 05:56:04 pm
I checked again.  NOW, I am seeing the upgrade option via the web interface settings/firmware.  I am not forced to this screen on login.  Very nice, especially since reading the firmware notes this update does not apply to my set up.
Title: Re: New firmware update 7.0.25.01
Post by: olftboy on January 30, 2018, 06:53:38 pm
New VeraPlus told me to upgrade and apparently the jump from 1.7.1786 to 1.7.3532 has locked my unit down.  Tried the 2 reset in 1 second and the 6 reset in 6 second tricks and I only have a green power light.  Bummer.  Now to figure out how to email or call for help.  :o
Title: Re: New firmware update 7.0.25.01
Post by: Don Phillips on January 30, 2018, 07:51:01 pm
It would be nice if these informative webpages would be pushed to this forum by Vera staff.
Title: Re: New firmware update 7.0.25.01
Post by: wezley69 on January 30, 2018, 08:06:32 pm
I was forced to the firmware upgrade page.
Title: Re: New firmware update 7.0.25.01
Post by: ccollinscj on January 30, 2018, 10:38:30 pm
Well it has been upgrading now for an hour and it looks like it is locked up .....go figure.
Title: Re: New firmware update 7.0.25.01
Post by: svaleb on January 31, 2018, 02:59:02 am
Had problems : lua not loading, plugins not loaded, no tech support acces.
Sent support a mail, it seems to be fixed.
Update
Unfortunately it is not fixed, all LEDs are on again, but no contact.
Tried remotely but no acces to mcv (fault 522, host server down)
Update
No, vera plus is down, no connection, in spite of all LEDs are on. Sigh...
Title: Re: New firmware update 7.0.25.01
Post by: svaleb on January 31, 2018, 03:38:57 am
Just found this one !!!!!

Re: Vera Plus (working beautifully, then chose fw update - now just power light)
? Reply #59 on: January 30, 2018, 08:45:08 pm ?

Quote
Killed my new Vera Plus tonight with tonight's new firmware update.  It does not respond to 6 pushes of the reset button within six seconds.

***Update - I called customer care and they were outstanding.  Santiago dialed in and restored the firmware from a server.  It looks like this will be a problem for all Vera Plus units. 

For those who are about to go through it, they need to take control of your computer, Vera needs to be directly connected to your computer by ethernet and you need to connect to your network by wifi.  I'm someone who NEVER let any support share my computer, but even if you got a new unit from the store it would likely have the same problem.
Title: Re: New firmware update 7.0.25.01
Post by: kwieto on January 31, 2018, 05:09:20 am
Seems that this update is passed step by step.
Yesterday I didn't see it, today I see it but only on my Plus (probably because update don't change anything for this controller)

Although on the page it is stated that upgrade to 7.0.25.01 is not needed if you already have 7.0.25, I decided to upgrade and did it couple of minutes ago without issues.
Title: Re: New firmware update 7.0.25.01
Post by: Sorin on January 31, 2018, 06:21:37 am
This addresses some key issues generated by the previous release with some of the controllers, as mentioned in the release notes. Other than that it contains all the fixes and additions from 7.24/7/25 firmware.

http://support.getvera.com/customer/en/portal/articles/2912913-ui7-%E2%96%BE-vera-software-update-%E2%96%BE-version-7-0-25-1-7-1017-1-7-3500-1-7-3501-1-7-3502-%E2%96%BE-january-15-2018
http://support.getvera.com/customer/en/portal/articles/2909666-ui7-%E2%96%BE-software-update-%E2%96%BE-version-7-0-24-1-7-1011-1-7-3452-1-7-3453-1-7-3454-%E2%96%BE-december-19-2017


And as always, should you have any issues with the upgrade, questions, comments, or concerns, please email us at support@getvera.com.
Title: Re: New firmware update 7.0.25.01
Post by: cormaza on January 31, 2018, 10:47:32 am
@Sorin M.
i have a vera plus unit and I'm having problems whit my unit since last 3 firmware upgrades.
i open a case whit vera support about 2 weeks ago, Bowdan is seen it.
yesterday i tray to upgrade to the new firmare, but i could't, the unit freeze and i had to make a factory reset. Now i have the message: /usr/bin/GetLatestVersion.sh: line 139: can't create /etc/cmh/version_latest: No space left on device

Could you please speed up my case?

Best Regards.
Title: Re: New firmware update 7.0.25.01
Post by: Don Phillips on January 31, 2018, 05:33:36 pm
It would be nice if these informative webpages would be pushed to this forum by Vera staff.

Sorin, thanks for posting this update on the forum. I gave you a +1.
Title: Re: New firmware update 7.0.25.01
Post by: svaleb on February 01, 2018, 03:05:54 am
@cormaza
Same problem here.
Maybe support is looking at it !??
But I have lost local acces.
Title: Re: New firmware update 7.0.25.01
Post by: Sorin on February 01, 2018, 11:47:35 am
It would be nice if these informative webpages would be pushed to this forum by Vera staff.

Sorin, thanks for posting this update on the forum. I gave you a +1.

Thanks, Don, I always appreciate your community contribution.

@cormaza , @svaleb - I have identified your tickets and they are being looked at as we speak.
Title: Re: New firmware update 7.0.25.01
Post by: Sammy2 on February 01, 2018, 11:56:11 am
Still contemplating 7.25.01 / 7.3532 after the sour experience with 7.25 / 7.3501 I'm back on 7.23 / 7.3015 on my VeraPlus.

Support has offered to do it remotely for me and has assured me I have adequate space after they cleaned up files on my unit to get it running again.

Leary.

Sent from my SM-G930P using Tapatalk

Title: Re: New firmware update 7.0.25.01
Post by: Sorin on February 02, 2018, 08:37:59 am
Hello there,

To clarify one thing, 7.0.25.01 firmware which is a hotfix for 7.0.25, was ONLY affecting FACTORY units (new unboxed units), with firmware 1.7.1786. Other Vera units with various other firmware on them, are not affected.

Other customers that are running anything else other than 1.7.1786, should not be worried and can update freely, to benefit from the new features added by the new firmware.
Title: Re: New firmware update 7.0.25.01
Post by: nirgal on February 02, 2018, 11:01:20 am
Hello,

I am currently running: Running Version 1.7.2608 , I have several Fibaro FGS0-223 and I saw they are now supported.
However, from reading this forum it seems that any update (at least the last 3) is very risky.
How safe is the upgrade ?  or what are the chances my VeraPlus will break after the upgrade ? 

Regards,
Nir Gal
Title: Re: New firmware update 7.0.25.01
Post by: rafale77 on February 02, 2018, 12:59:06 pm
Hello,

I am currently running: Running Version 1.7.2608 , I have several Fibaro FGS0-223 and I saw they are now supported.
However, from reading this forum it seems that any update (at least the last 3) is very risky.
How safe is the upgrade ?  or what are the chances my VeraPlus will break after the upgrade ? 

Regards,
Nir Gal

If you have had no problems with 2608, stay there... It was actually my last stable build until the 25 beta. The released 25 has more problems than the beta as usual... There are three 7.0.25 versions out there, the beta, the released, and the hotfix.
Title: Re: New firmware update 7.0.25.01
Post by: szopen on February 08, 2018, 04:18:36 am
[?]any update (at least the last 3) is very risky.
How safe is the upgrade ?  or what are the chances my VeraPlus will break after the upgrade ? 

DO NOT upgrade

My unit has stopped working 3 days ago after few weeks of working state (Vera Plus 7.0.25 NOT 7.0.25.01 but I assume it does'n matter) and I have no time for fixing this now... so I just switch it off, because all is going worse.

My unit is offline and ie. it states:
"/usr/bin/GetLatestVersion.sh: line 139: can't create /etc/cmh/version_latest: No space left on device"
Title: Re: New firmware update 7.0.25.01
Post by: rgmessick on February 08, 2018, 08:04:42 am
I've had the same problem for the last 3 or 4 upgrades. Customer Care was helpful and able to logon remotely to remove some z-wave language files not needed, bringing the overlay from 98 percent full to 89 percent.  However each time I upgraded the language files were back again and I'd have to go through the same routine. Several times they commented on the number of plug-ins I had - I really don't have that many?  Though I am thankful and appreciate the help from CC I would much rather support things myself.  I started digging around and discovered where the plug-in files were located and how to remove them. To my surprise the files for plug-ins that were removed over the years were still present.  In 10 baby steps and while making backups before each step I removed almost 200 files. There were 347 files in that directory and now only 152 with all current plug-ins working. The overlay is now down to 71 percent and the size of my backup file went from 2.6 MB to 1.3 MB.  So beware if you install a plug-in and later remove it, some or all files are left behind and taking up valuable space. I think there needs to be a more efficient way of uninstalling plug-ins and/or purging the plug-in directory. 
Title: Re: New firmware update 7.0.25.01
Post by: kellerman on February 16, 2018, 05:57:13 pm
I've been pretty satisfied with my Vera Plus for almost a year now...but after upgrading to the latest firmware...I started getting problems :(

In the Vera app I sometimes get the message "Controller is busy updating data" when trying to control a device....and then my device does not switch it's state. This often also leads to my Vera controller getting unresponsive and unreachable through my home network (it's directly connected to my router via lan port). When this happens it also...for some reason...interferes with my internet access....so I loose the internet completely.
So I need to restart my Vera to get it up and running again...for a couple of hours....until it gets stuck again.

I've tried both a network reset and a z-wave chip reset...but with no success. So I'm pretty annoyed at the moment...not only on my Vera controller but also on the customer support who has not yet replied to my ticket I sent two days ago.

I was thinking of downgrading to version 7.0.25...but not really sure how to do it the easiest way...without screwing things up...
Title: Re: New firmware update 7.0.25.01
Post by: qweekdraw on February 19, 2018, 02:55:59 pm
I upgraded from vera lite to vera plus to get rid of "not enough memory" errors.
The transfer went relatively smooth except for GE 45600 remotes, not a deal breaker.
I am sending back my second unit after attempting to update to latest firmware.
I updated the first and figured maybe I did something wrong. But tech support did it this weekend and bricked the second unit.
3 button and 6 button presses act like they are doing something, then unit reboots every 5 minutes, no other lights.
looks like its time to explore other options. it should not be this difficult.