Vera - Smarter Home Control Forum

General => Upgrading => Topic started by: sbtech on May 17, 2018, 06:16:14 pm

Title: Upgrade fail Vera Edge
Post by: sbtech on May 17, 2018, 06:16:14 pm
I ran the upgrade thru the web interface and I now get a 404 error on the website.

I can ssh to the vera edge but its missing directories as symbolic links are missing.

Can I reflash from the SSH session to factory defaults to restore my backup?

Looks like I was running 1.7.3500 and it failed going to 1.7.3797 by looking in the /etc/cmh-firmware
Title: Re: Upgrade fail Vera Edge
Post by: Sorin on May 18, 2018, 04:10:17 am
hello there sbtech,

I'm sorry to hear this. If you have ssh access, I would advise reaching our Customer Care team ASAP, and the fix should be fast for them.
Contact details in my signature.