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General => Remote Control => VeraMate (iOS) => Topic started by: veramate on October 14, 2013, 07:19:53 am

Title: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 14, 2013, 07:19:53 am
I'd like to introduce VeraMate - the newest iPhone and iPad app for the vera controller.

VeraMate is designed to automatically configure itself based on each configuration, and show an elegant UI that's great to look at and use. 

The app still has many ideas on future development, so the current version is by no means the end state.   Both the overview display, and each individual device control, have a lot planned to make this the most useful and diverse app out there.

VeraMate comes in 2 flavours - a free one supported by ads and limited use for the iPad version, and a premium one with no limitations.

Feel free to try them out:
FREE: https://itunes.apple.com/us/app/veramate-lite/id681969033?mt=8
Premium: https://itunes.apple.com/us/app/veramate-premium/id714453401?mt=8

Full change log (from v5 and onwards) can be found here:
http://veramate.com/ChangeLog/VeraMate-changelog.html

Features:

Voice control support is being looked at to be done in iOS8 for Siri integration - current voice command libraries are not up to scratch, so we have taken the stance to wait for support from Apple, which will be coming soon.

Edit: Updated to reflect latest changes
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: TommyE on October 14, 2013, 09:32:59 am
Well, I bought the app.

It let me start it once, after I put in my veraID and password it quit.

When I try to start it again it just minimize. (It is there when I double double tap the hardbutton)


When checking settings, there is a username of socrates and and ip address I don't recoginse.

Cant change them either....

Any ideas?

TommyE
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: TommyE on October 14, 2013, 10:03:36 am
The above error is on my Ipad2 with IOS6 something, jailbroken.

Tried it on a Iphone4 IOS7, it worked there.

Looks nice, great graphics. Will try it out abit.

Seems to be missing quite a few devices so far. Guess they'll be implemented.

TommyE

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 14, 2013, 11:25:53 am
Hi TommyE

Sorry to hear it didn't work on you iPad.  There had been some issues logging on, which I thought had been fixed, but it looks like there might still be a bug there :/   Could I ask you to make sure the app is shut down and restart?  To do that:
* Double tap the physical home button
* The open apps should be displayed at bottom of the screen
* Press and hold the VeraMate icon until it wobbles, then you can click the X on the icon to make sure it's shut properly.

If you restart it again, let me know if it logs in?   There have been some problems getting the connection code to change to the correct server it needs to connect to.  I don't think it would have anything to do with it being jailbroken..

An update which I'll hope will go out in next 2 weeks should be able to support more devices as well.   So yep, a lot more planned for it :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: TommyE on October 14, 2013, 02:21:40 pm
Hello

Thanks for the quick response.

Nope, it does not help to quit completely.

Even tried a reinstall to no avail.

Tommy
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 14, 2013, 04:18:22 pm
Could you ping me a quick email?  I'd like to get some more details to see if I can find the problem, if you're willing...
email is: info at veramate.com.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: TommyE on October 14, 2013, 06:21:42 pm
Hello

Mail sent.

Tommy
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: TommyE on October 15, 2013, 06:38:11 am
Hello

When trying to send you an mail I get the following error.
Not sure if this is on your end, but I can send other mails ok.

Regards
Tommy



: host mail.veramate.com[174.122.52.68] said: 550 Rejected
by SpamCop. (in reply to MAIL FROM command)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 15, 2013, 07:31:13 am
Have just found out my mail server does use SpamCop (which I can't control unfortunately - looks like your provider may be on it).  Have sent you an alternative addie...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: nitehawk on October 16, 2013, 05:23:35 am

Hi,

Bought the app yesterday, looks great.
No problem getting it to work.

Would like to see Camera and Plugin support.

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 16, 2013, 06:47:22 am
Good to hear :)

Generic support to view plugins (not to control just yet) will be coming in the next version, and camera support will be coming soon as well.   
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: intveltr on October 16, 2013, 09:31:46 am
I've played around briefly with this app, so far it works fine. This looks like a nice alternative to iVera.

My first thoughts:
- add an indicator to show connection status
- option to request a refresh
- change the icon for scene controllers. At the moment they look like scenes which is confusing.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 16, 2013, 06:44:20 pm
Thanks for the ideas.   The connection status is one thing I've been meaning to put in definitely.

And unfortunately I used the scene icon as default for some items, which was a mistake, agreed.  I have an update waiting to go in after the one currently queued which will fix this, and have better support for more items.

Nice - keep ideas coming.  I have a lot that I want to do, as this is basically the app that I would've wanted available, but want to hear what people would like or dislike from how they use it :)   
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Sliptronic on October 18, 2013, 05:08:16 pm
Hello is it possible to get support for the Ademco AD2USB adapter

I have only found 1 app that supports this
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 20, 2013, 03:00:28 pm
Hi Sliptronic - this is possible.  Can you ping me a message at info at veramate.com and I'll be able to chat to you about the details.

Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: robbierooster on December 02, 2013, 11:59:56 pm
Hello. I recently download and tried Veramate. Very nice user interface. Worked for a one day and now I cannot login. Any ideas? I would like to be the ad-free version but worried I cannot login in. Why would it work one day and not the next?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 05, 2013, 06:36:30 am
Hi Robbie

Could you let me know some more details what's happening?  Eg, have you logged out (or it logged you out) and now you can't log in?  So when you try to log in, what error does it say?

And just to cover everything, I'd assume you haven't changed your password..?

I haven't heard of this happening (i.e., logging in, and then not being able to later) before, so I don't know why this would occur yet.  If you could let me know some more details, I should be able to get to the bottom.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: dbmet on December 05, 2013, 09:55:19 am
Any chance you will support dsc alarms. Shows up but can't arm or disarm.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 05, 2013, 10:15:45 am
I'm currently working on some (beta) code which will hopefully allow the same control as the website for any device.   Hopefully it'll be ready before christmas (Apple is shutting the store down over some of the period, so if I miss the deadline it won't be until after).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: dbmet on December 05, 2013, 12:26:09 pm
Great. Thanks!!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: JacintoRa on December 09, 2013, 07:49:28 am
I cant find Vera in App Store :( Whats wrong? can i still download the application?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 09, 2013, 07:52:14 am
Well if you mean VeraMate, they're still there:

Lite: https://itunes.apple.com/us/app/veramate-lite/id681969033?mt=8
Premium: https://itunes.apple.com/us/app/veramate-premium/id714453401?mt=8

:)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: mikewop on December 17, 2013, 05:04:49 pm
Hi,
I just downloaded VeraMate lite. I like the way the app looks and seems pretty stable so far.

I have 2 AEON Labs SmartSwitch devices and one GE Switch 45603 Appliance module switch.
Under "Lights" only one of the Smart Switches shows up, but all the switches show up properly under the respective room.

How is it determined what shows up under "Lights" ?


UPDATE:
It seems the switch shows up under "lights" only when it is turned on. As soon as I turn it off, it is no longer shown under "Lights". Is that the way it's supposed to work?

Thanks,
Mike
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 18, 2013, 07:04:30 am
That's correct, Mike.   I need to put some popup info in these screens/rename that button, but yes, that only shows active lights.  I have a planned future version will allow you to group by rooms or the device type as well, which will actually have a button for all lights.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: p78ch201 on December 18, 2013, 12:28:51 pm
Hi,

How do you change the room icon ?
mine only look like chairs or all rooms
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 18, 2013, 12:33:01 pm
It currently tries to guess what the room is... which doesn't work at all for different languages etc.  Can you give me a list of the rooms you use?

I am working on some changes now that will allow the icon to be chosen - so this can't be done with the current version.  You can expect these changes soon after the new year.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: p78ch201 on December 18, 2013, 12:56:54 pm
It currently tries to guess what the room is... which doesn't work at all for different languages etc.  Can you give me a list of the rooms you use?

I am working on some changes now that will allow the icon to be chosen - so this can't be done with the current version.  You can expect these changes soon after the new year.

i have named my rooms in french language so there are called :
"Salon" ( which is living room)
"Chambre enfant" (children's bedroom)
"chambre parent" (parent's bedroom)
"cuisine" (kitchen)
etc...

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 19, 2013, 08:30:03 am
Now I haven't used this before, but for this situation VeraMate can download a list of keywords, which Ive just updated with your room names.  If you close VeraMate down (you'll need to restart it, so double tap the iPhone home button, and swipe away VeraMate), it should refresh the list on next start.

Any other rooms, you'll have to give me a list, and I can map them easily enough.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: p78ch201 on December 19, 2013, 11:14:53 am
i've just updated to the new version.

i noticed my icons have changed, thank you ! it's just cosmetics, but i appreciate a lot !

just one issue, since i updated, when i open veramate, the screen becomes all black. so i need  to close the app and relaunch it.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 19, 2013, 12:15:10 pm
No problems - I know it detracts considerably without nice icons.

And yes I've just found that bug with the blank screen.  Restarting/relogging in fixes it.  I'll have to get out an update asap for that.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: kitstube on December 22, 2013, 10:09:07 pm
Nice software!  Very easy to use.  Hooked up to my Vera and gave me control of it immediately!   I would love the option to be able to hide some objects so I can create simpler interfaces for the kids.

I tried to use the in-app upgrade on my ipad but it charged me, and errored out.  Now the option is no longer available and I'm stuck with the lite version with the banner ads still.  Any idea how to get the ipad update? ;)

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: HouseBot on December 27, 2013, 02:51:31 am
Can you provide the complete list for the impressive function that maps an icon to the room name.
I'm mostly lacking yard, front yard and back yard since they end up with the ladder icon.

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 28, 2013, 10:21:23 am
@kitstube

Thanks :)  The options to hide objects etc will be in a future version (I'm hoping for January).

The in-app purchase also has a timing/crash bug which I hope I've fixed in version 3.3.  If the purchase has gone through and you're not seeing it, click on one of the other in-app purchases, and then the "restore" button.  After a couple minutes it should update properly, otherwise, the purchase wasn't completed.  (If you have to do it again, don't worry, Apple will only charge it once).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 28, 2013, 10:26:15 am
@HouseBot

There are some areas which I struggled to do an icon for - I don't have something perfect for Yard for example.  The list is a mapping to my internal icon list, so, if you give me the list of rooms you have, I'll whip in a mapping that should be more likeable.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on January 13, 2014, 01:16:08 pm
Where can I find information on the icon sets and what room names each icon responds to.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 14, 2014, 12:57:18 am
The room icons are based on an internal algorithm using the room names, and an internal icon set.  If you let me know the room names, I can add them to the algorithm now.   

However, I have an update coming out (I hope) towards the end of next week which will allow you to choose the room icon.... so that will solve the problem if you are seeing just a default icon :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on January 14, 2014, 09:17:35 am
That's sounds great, I'll wait for the update.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: koburg on January 21, 2014, 01:14:02 pm
It cloud be very nice if We got the option to see feedback info via text like "command sent" "command received ok" "status on/off" etc.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: metiche2020 on January 23, 2014, 09:50:48 am
I purchased the app a few weeks ago. However, I have placed it on hold because it does not let me login, no matter what I try. My iphone is running IOS7 and Jalibroken
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 25, 2014, 04:21:25 am
Have pinged you a PM, Metiche, to try and get some more details.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: dukejohn on January 25, 2014, 04:03:18 pm
@veramate have you seen the new Vera firmware Ui6 is running on a different url http://x.x.x.x/cmh_ui6/ where as before http://x.x.x.x/cmh   Is that the reason why my VeraMate app now no longer functions?

Any plans for supporting Ui6 soon ? 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 28, 2014, 07:35:42 am
@dukejohn - no I didn't realise this was a breaking change!  I'll get onto that asap.

If anyone would like to give me a bit of access to their vera with Ui6 which would help a bit, please PM me and I can give some details.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: garrettwp on January 28, 2014, 11:16:40 am
UI6 remote access is drastically different from Ui5. It is also way more complex. It will most likely require a good amount of work to integrate. Documentation has not been posted yet.

- Garrett

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 28, 2014, 11:28:47 am
I'm just looking through some of the posts about the beta testing; looks to be a fair way from being release quality.  Thanks - will bare that in mind, so may not have an update ready quickly (or possibly just a temporary pre-release solution).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: garrettwp on January 28, 2014, 11:41:41 am
Let's just say I will not install it on my production Vera anytime soon. I installed it on my development Vera and needed to do a factory reset to clear up issues and plugin craziness. I would strongly hold off and even wait for UI7. If you have a spare Vera then try it out.

- Garrett

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ardoch on February 01, 2014, 11:34:53 am
Version 4.1 appears pretty stable ... However none of my sensors, ie PIR, and door/window sensors will change from closed (green) to open (red) ... They change quite smartly on the mios cp, but no indication on VeraMate ... any ideas on what I'm doing wrong? ...

BTW - Still the best program out there by far ...

/]/]ike
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 02, 2014, 07:21:22 am
@ardoch - I've had a chance now to look at the sensor status, and have a fix for 4.2.   
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: waltzer11 on February 05, 2014, 07:05:27 pm
@ardoch - I've had a chance now to look at the sensor status, and have a fix for 4.2.

I am still using the free version and considering upgrading soon. I am using both iphone and ipad air. I'm not sure which is which; premium upgrade for $5.99 or iPad upgrade for $3.99. Can you please clue me in. I have purchased Homewave and Automator.App and use them in my iphone and iPad. thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 06, 2014, 03:11:44 am
Hi @waltzer11

The iPad upgrade only allows full use of the iPad version (without the upgrade reminder).  Premium has no restrictions, and removes the ads.  Hope that helps.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Skaven on February 06, 2014, 06:27:57 am
How do I login to my Vera ower intranet if I only wanto login ower intranet I dount wanto us micasaverde remote login servic


// Sorry about my spelling I'm dyslexic and so you know all translations is translate by Google translate so don't complain about my English spelling \
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 06, 2014, 06:35:59 am
Hi Skaven.  Theres a bug at the moment that means the intranet (guest) login isn't appearing.  So, sorry for the inconvenience, but if you wait a couple days I have a patch waiting for Apple to release.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on February 06, 2014, 02:06:37 pm
I'm just looking through some of the posts about the beta testing; looks to be a fair way from being release quality.  Thanks - will bare that in mind, so may not have an update ready quickly (or possibly just a temporary pre-release solution).

It's already released. Go to http://firmware.getvera.com/ to update your vera. I updated my vera and now Veramate no longer works. There is a free app called MMS Vera which is ok. It's fast and clean however it doesn't use rooms so now all my switches and scenes are in one long list. Looking forward to the Veramate update.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: garrettwp on February 06, 2014, 02:48:42 pm
It no longer works because the remote access servers for UI6 are completely different from previous firmwares. It is more complex and will require some work for developers to implement into there apps. Documentation is not publicly available on this new system.

- Garrett

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on February 06, 2014, 04:02:40 pm
I love it.  My biggest like is the visibility of the ad2usb alarm status.  My biggest dislike is the time it takes to arm the alarm from the time I activate the scene which is supposed to do that and then the time it takes to have the status update.  I realize that if I had not started with iVera my expectations would be more in check, but with iVera the reaction to executing the arm or disarm scene is as fast as using the keypad. 

I just can't even imagine all the work you are doing on this and how responsive you have been to the comments and suggestions.  Please know how much I appreciate it.  I will happily pay for the upgraded version.  Does the upgraded version have anything more than just getting rid of the ads? 

I want to get my wife onto this app, but right now the timing is going to confuse her and she is already frustrated with my constant changes based upon new ideas and discoveries.  Thank you very much!  You probably want to put something in the iTunes app description advising it is for ui5 only. 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 08, 2014, 10:25:19 am
Thanks @pentium :)  I'm just finishing off the ability to have a button and input box to control the arm/disarm, so hopefully you'll have a slightly better interface to control the alarm shortly.

For the status updating, I know some users have been having problems with slow updates on some devices... I think this is the code switching between wifi/3g which I've alleviated slightly in the last release, but unfortunately I'm having some trouble tracking down/replicating why this doesn't update as fast as vera.  Theoretically this should be the same as I'm following the recommended practice which should actually bring back the update immediately (with an absolute maximum of 1 second delay).   Just to let you know, I'm still working on this problem.  But check out version 4.3 (which will be released circa 19th Feb) to see if your wife could use it with the new buttons on the alarm panel :)

Anyway thanks for the comments :)  It has definitely consumed a lot more time then I thought... but then again, I didn't really expect quite as much interest in it.  Oh, and the premium gets rid of ads, and gives full access to the iPad version currently - I had plans to add more options that the premium would include in the future, but that may or may not occur while I work on basic features.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on February 08, 2014, 01:00:51 pm
First the brilliant news.  The speed of interaction is the same as iVera.  I am using vera lite, ui5, iPhone 5, and version 4.1 of the app the best I can tell.  Arming and disarming the alarm is fast. 

A new situation.  I have four cameras, each on their own IP address (static) and assigned ports.  In my laptop UI, I can see all of the cameras showing what they should be showing.  On the iPhone app veramate, the d-link camera was showing the basement, and the 8907 camera which should be showing the office was also showing was the d-link camera was showing.  I closed the app and reloaded it, and this time the image from the 8907 (office) was showing on the dlink (basement) camera view.  The other two cameras seemed to be normal.  Currently the dlink view and the 8907 view are both of the basement which should only be the dlink camera.  I don't know if it could be related, but I upgraded the firmware on the dlink camera yesterday.  Again, on my laptop, the UI is showing the correct view for all four cameras.

A bit more feedback.  I can't identify the version of the veramate app on any page that I tried within the app.  Being able to view it would most likely allow me to provide more detail when communicating with the forum. 

I love the favorites.


Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 09, 2014, 05:20:09 am
I'll look into that camera switching issue - I know of this bug, but thought it was fixed (!!) :/   So yes, it's a problem in VeraMate. 

I'll pop in a setting to show the app version too :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Crismaison on February 18, 2014, 01:50:50 am
Very good app!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on February 18, 2014, 05:07:01 pm
It looks like version 4.3 fixed the camera switching issue I had and I noticed the version line.  Very nice touch.  I am very grateful for your effort and I hope a lot of people are paying for the app.  I actually can't think of any issues or needs right now.  I will switch over to permanently using veramate and see if any suggestions pop up.  Good luck with the ui6 conversion. 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: waltzer11 on February 18, 2014, 06:05:43 pm
It looks like version 4.3 fixed the camera switching issue I had and I noticed the version line.  Very nice touch.  I am very grateful for your effort and I hope a lot of people are paying for the app.  I actually can't think of any issues or needs right now.  I will switch over to permanently using veramate and see if any suggestions pop up.  Good luck with the ui6 conversion.

yes i am also very impressed with veramate. i have been using automator.app, homewave, vera mobile and the free version of veramate. i am almost ready to get the paid version. i have iphone 4S and ipad air. i wonder what  the other guys are using: (1) the premium version for $5.99 or (2) ipad upgrade for $3.99. veramate already explained this to me but still undecided which one to get.  please pardon me because i am not so sure which one to get.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on February 18, 2014, 06:16:37 pm
"i wonder what  the other guys are using: (1) the premium version for $5.99 or (2) ipad upgrade for $3.99. veramate already explained this to me but still undecided which one to get.  please pardon me because i am not so sure which one to get."

Yea, I couldn't figure it out either.  So I just picked the 5.99 to show my best support.  Having access to my alarm panel from my iPhone is so great I couldn't continue to use the free app.  Actually I think the app store has made it easier now, because I don't think I saw the 3.99 still there.  I'm ready to show it to my wife now, so there will be another donation soon.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 19, 2014, 04:24:26 am
Thanks guys :)  And very much appreciate the support.

Yes the premium is the ultimate so the iPad upgrade is already included and won't be shown again.

I will add.... although I'm keeping to my original idea that there needs to be a better free version for Vera (VeraMate ;) ), as I continue to add all the features I've been wanting, I will add a couple limitations to nudge a bit more support for the premium.  I'm just finishing the touches of a (larger then expected) 5.0 release which will allow devices to be anchored to the main page and accessed/viewed directly - this will be limited to only 3 devices unless on premium.  Bit of blatant in-app marketing, but, need to make a living :)   
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on February 20, 2014, 02:07:57 pm
I don't leave the house very much, so I have some observations from today's jaunt. 

I realized that being able to control pan and tilt would be very nice for the cameras.

While at the office, I started veramate and received a message saying that it was not current and would update.  I didn't write down the exact wording.  Showed the moving circle as if it were doing something.  What is this doing?

Response for arming the alarm was about a minute.  The buttons on the alarm panel screen are very small.  Can they be enlarged or moved farther apart from each other?

Thanks again. 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on February 20, 2014, 02:31:04 pm
While at the office, I started veramate and received a message saying that it was not current and would update.  I didn't write down the exact wording.  Showed the moving circle as if it were doing something.  What is this doing?

If it was the blue window that appears and says updating it is checking to make sure it has the latest scene and switch information. Developer can probably elaborate more on exactly what all it's doing but it's checking to make sure it's up-to-date with Vera. This helps user from having to tell it to reload the data, it's doing it for you.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 21, 2014, 06:29:11 am
@pentium - I'll be looking to enhance the webcam experience in the coming releases (scheduled behind some more customisation work planned).  So yes, camera control, better refresh rate etc.

And @aaronsquire is correct re the notice message.  If you haven't opened VeraMate for a while, for example, it'll need to refresh the screen - previously it just did this in the background, which meant you may not realise... so now I'm just informing you that it may be out of date.  I think I'll change this to just an hourglass, or a "last updated" (like apples mail app) note or something for the future - but I just wanted to get something there for now (in response to a previous message).

Are you talking about the buttons on the alarm panel in the device list, or the "generic device screen" (that only shows that devices available buttons)?  (The buttons from the device list are only on latest version).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on February 21, 2014, 09:32:32 am
The alarm screen that I am talking about shows up when you hit the side arrow on the ademco vista partition device.  When you hit the right arrow, it shows a screen with all of the arm modes, lettered keys, bypass zones, and pin code.  These buttons are very small and close together so it is difficult to hit the right button. 

I like how the favorites picks up on what we use.  Are we going to be able to manage that to possibly take something back off that was only used for a brief period? 

Thanks for the response.  Just trying to provide feedback and get stuff on the list.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 21, 2014, 09:46:30 am
Yep looking for any feedback to make it more usable :)

Are you on 4.3?  You should see the arm/stay/disarm buttons in a much more usable format.  But yes, the screen you're talking about needs quite a bit of work - I'm using settings optimized for the web to get a usable screen out quickly, which don't translate to a phone well at all.   It's definitely on my list to optimize.

For favourites, I'll also be adding this sort of functionality as well.  I've just queued 5.0 (check out twitter #VeraMateApp for a sneak peek of some of the UI changes) which will allow you to anchor some favourites to the main page - not what you're asking for, but,  might also be of use.  So yes, noted, and will make sure these are on my list.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: waltzer11 on February 21, 2014, 01:22:33 pm
Thanks guys :)  And very much appreciate the support.

Yes the premium is the ultimate so the iPad upgrade is already included and won't be shown again.

I will add.... although I'm keeping to my original idea that there needs to be a better free version for Vera (VeraMate ;) ), as I continue to add all the features I've been wanting, I will add a couple limitations to nudge a bit more support for the premium.  I'm just finishing the touches of a (larger then expected) 5.0 release which will allow devices to be anchored to the main page and accessed/viewed directly - this will be limited to only 3 devices unless on premium.  Bit of blatant in-app marketing, but, need to make a living :)

thanks for your help. i just bought the premium for $5.99.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on March 13, 2014, 12:04:03 pm
I'm not certain where we should post feedback.  I have ui5, and the latest update of veramate.  5.1  On an iPhone 5.  After upgrading to 5.1, when i start the app, I get a red box across the top stating that there is a network problem and doing retrys.  It won't load a camera view, and probably isn't updating anything else.  I uninstalled and installed the app with no difference.  I am in the same room as my router. 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 13, 2014, 12:17:49 pm
I've posted a note in the updates thread, but yes - I've managed to get a slightly out of date binary into iTunes for the 5.1 version for UI5 :(  Really not sure how it happened, but 5.1 is broken for UI5 for connecting to devices.  I'm getting  emergency patches pushed out, and Apple are seeming to do it.  Please check for 5.2 to fix this - I'm hoping all versions will have this very soon.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 14, 2014, 05:19:53 am
And just a quick follow up in case my other note was missed, Apple have helped out this time and pushed out the emergency, so 5.2 is ready to upgrade, and will fix this problem.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: kiethr on March 14, 2014, 07:58:05 am
Is there any way to pin a sensor (door/window) as a favorite?


Sent from my iPhone
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 14, 2014, 08:07:17 am
No at the moment.  Due to having to effectively re-implement the code to do this, I only elected to do the most common items.   The plan is to refactor the code so that any devices (where applicable) will be automatically available.  Which is a long winded way of saying I'll be supported anchoring any other applicable device in one of the future (soon, I hope) releases :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: kiethr on March 14, 2014, 08:13:40 am
Awesome, thank you and the app is really nice


Sent from my iPhone
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pguraedy on March 28, 2014, 04:03:22 pm
So, I really like the app. I have the premium version. Wanted to support the effort and get rid of the ads. Just pulled down the latest version and I like that the section for 5 stars/twitter/facebook has been moved to the bottom so it's not so in-your-face. However, I would really like an option to get rid of that section completely.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on March 28, 2014, 04:52:08 pm
I agree, the paid app shouldn't need to be prompting me to do something (that a person would only do once) every time we open the app.

On another front?  Is it technically possible to have the pan tilt capabilities for the cameras?  If it is on the list, that is great but since nobody offers it I am wondering if it is something to hope for one day.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 28, 2014, 04:57:49 pm
Yes I'll be adding an option to more easily hide those options, however, you only need to click on the button and press GO AWAY to have it disappear.  Are you saying you've clicked on them when they appear, and the GO AWAY isn't making it go away?  It's a common request for apps to ask for a rating, VeraMate just uses a button that needs to be clicked rather then having a popup.

For pan/tilt capabilities I'll be looking at this in the future.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on March 28, 2014, 05:26:10 pm
I didn't know about the 'go away' option.  that will probably take care of it.  so if I rate it, then that button will go away as well?  I don't use facebook, or twitter, so those kinds of things are just annoying but I am probably an exception.

Great about the cameras.  I mostly wondered if it was even possible.  So I will watch for it.

I am jumping into the arduino world, so I shouldn't be much of a bother for a while. 

Thanks for doing all of this.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pguraedy on March 29, 2014, 09:44:50 am
Thanks for the info. I also did not know about the 'go away' function. And since I don't use those services, and had already put a rating in the store, I never clicked on them.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 29, 2014, 09:53:08 am
No problems. I'll try and do something to make it clearer in the future - wasn't intended to annoy people :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on March 31, 2014, 07:05:49 pm
Nice upgrade on the Veramate today.  Very nice.

Is the camera view basically a every five second snapshot? 

I am excited to be able to format the wife's phone with only what she uses.  Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 31, 2014, 07:37:03 pm
That was quick of you to notice - replied before I've even put the update note in :)

Yes the camera is a 5 second snapshot.  I've wanted to be careful of chewing through a lot of data, as webcams can use up more then most think.  But I'll be allowing this to be configured in the future, and perhaps downgrade a bit on 3G.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: coverthawk on April 08, 2014, 09:17:04 am
Question re: App version in the iTunes store - there is a free version that is able to be upgraded to premium and also a separate paid version.  Will these be updated with future enhancements together?  I assume both are the same (free upgraded to premium and then the premium one)?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on April 08, 2014, 09:23:45 am
Correct - these are identical source code effectively, and will always be released/upgraded at the same time.   This just allows more flexibility.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: n0ir on April 11, 2014, 04:18:26 pm
I do not know if this is the right place to ask, but is the Scenes icon weirdly formatted for everyone? On my iPhone 5 the icon is cut off on the top and seems to large for the space.

Is there a way of changing the Dashboard, Scenes, Active Lights etc. icons for your own (to match if you use custom icons under My Rooms)?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on April 14, 2014, 07:00:29 am
Hi n0ir.  This icon is the one from Vera's own web UI itself, but isn't a great resolution for high res devices.  I've actually sourced my own icon in the next release for scenes, so it should resize a lot better.

I also haven't allowed changing these "smart buttons", but the ability to change any of the icons will be coming in a future release.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on April 14, 2014, 08:05:52 am
I've actually sourced my own icon in the next release for scenes, so it should resize a lot better.

I also haven't allowed changing these "smart buttons", but the ability to change any of the icons will be coming in a future release.

Awesome, always something nice to look forward to in each release. What I like most about the app now is that you can hide any device or scene, backgrounds, you can change sizes of icons to get to fit how you want, and you can create your own favorites list and put your most used buttons right on home page. Keep up the great work!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: BulldogLowell on May 29, 2014, 04:48:27 pm
VeraMate team,

Another nice update!

Your app is really starting to become my everyday favorite.  The 'devices on' badges in each room was a nice addition, plus the HVAC state... very nice.

Would you consider adding integrated (surely not the right term) push notifications to your app?  HomeWave (another very fine tool) has it and it works great.

Presently, I prefer your interface, ease of use and would frankly prefer to use a single app.  I'm now controlling one house with one and the other with VeraMate; a constant compare and contrast.  (not needing really any setup is a huge plus on the VeraMate side)

THANKS for all your efforts.  I was an early adopter and really appreciate all you have done.

 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 02, 2014, 04:32:50 am
I can't take credit for either changes really, as both have been requests from users.  But that's what it's all about :)

I'm talking to the developer of Vera Alerts to enable push notification functionality.  I would like to have this supported with a Vera plugin too, but, don't quite have the time to investigate plugin development at the moment (if anyone has any links/examples, that would be a huge help).  (I don't want to go down the easy road of having VeraMate poll, as this isn't reliable etc).  So hopefully I'll have something soon to enable this for those who would like to use Vera Alerts.

Thanks anyway for the kind words :)   I have a bigger 6.0 update in the works which will hopefully be ready to be packed up to Apple in the next week or so, so stay tuned :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Gene on June 08, 2014, 11:10:19 pm
Just downloaded the pay version of VeraMate and cannot figure out how to login.  Have tried the username and password I use at cp.mios.com, email as user and password for cp.mios.com - Times out or say invalid user or password for both methods.  Tried guest - Not sure which IP address to use and format.  Tried my home IP (visible to the world) without success. Same invalid username/password warning.   Using iOS 7.1.1 on I phone 5. 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 09, 2014, 04:07:45 am
There have been some serious micasaverde server issues over the last 24 hours.   I don't know what was happening there as there have been no announcements (that I can see), but, it appears to be better now - try again and you should be able to log in.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on June 21, 2014, 06:08:25 am
Veramate 6.0 not available for download from App Store. Saw the post that says it's available, if you look in the app store it says same thing in the version and details but when you download, it's 5.9
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 21, 2014, 06:15:18 am
It was released onto the store about 2 hours ago.  It can sometimes take a couple hours before it shows in all regions...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on June 23, 2014, 01:56:42 am
This new update (6.0) is crashing my Iphone, none of my sensor icons are responding to open, close or armed, and the updates for my lock status is very slow. Is there a way to downgrade back to the prior version?  I am on UI6, Vera 3.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on June 23, 2014, 02:48:25 am
BTW, I have an Iphone 5 running the very latest iOS operating system.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 23, 2014, 04:28:41 am
Hi @lemrock.  I've just found an issue with 6.0 with the locks of some users not picking up the right status changing code.  I'm release a fix for this which Apple should release in about a week.

As for the crashing, would you be able to send an email from within the app, and include diagnostic information?  Also let me know if you would consider giving me notification only access to your vera to see why it might be crashing for you (PM me if you would).

Apple make it impossible to downgrade, which is a shame.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on June 23, 2014, 06:10:31 am
Is this only a ui6 problem?  Should we avoid the latest release? 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 23, 2014, 09:01:28 am
I haven't seen other users with crashes that @lemrock mentioned so I can't say for sure.

For the lock status, I've seen a timing issue with replies from Vera's servers which are different to normal, so certain static data hasn't been received before trying to determine what code to use.  This could affect anyone regardless of vera version.  I don't think theres a work around at the moment, so I'll post back if I find something....
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on June 23, 2014, 10:00:03 am
When it crashes again I will send you a report. But why don't the Icons for DoorSensor change with status? They did with your prior version. I had to change the sensor type to MotionSensor in order for it to work.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 23, 2014, 10:18:05 am
They do if they are loaded after the static data is downloaded.  The code is there, it just isn't determining it's a door/sensor for devices which require specific logic (which should be constrained only to some locks and sensors).  This makes it a bit tricky to have a work around, since the static data is loaded at startup.   

I suppose it's worth noting that the device should still be able to be controlled, it's only the image which isn't changing to reflect the state (which I know is annoying enough).

In any event I have a fix for this which is released to Apple, and now it's just a waiting game to have them release it.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on June 24, 2014, 01:38:06 pm
...me again. I've continued to work with this new version and have somethings to note:

1. After you change some icons they can change back to what you had originally. It has seemed random..but it is happening.
2. Sometimes after I have edited a button (changed the Icon), the touch screen for that button becomes inoperative. Again this doesn't happen each time but it has happened. The only way to get the button to be responsive was to quit and then reload Veramate.
3. The crashes still happen but I don't know what brings that on. I assume you get the crash reports since there is no way for me to send you anything.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 25, 2014, 08:43:20 am
...me again. I've continued to work with this new version and have somethings to note:

1. After you change some icons they can change back to what you had originally. It has seemed random..but it is happening.
2. Sometimes after I have edited a button (changed the Icon), the touch screen for that button becomes inoperative. Again this doesn't happen each time but it has happened. The only way to get the button to be responsive was to quit and then reload Veramate.
3. The crashes still happen but I don't know what brings that on. I assume you get the crash reports since there is no way for me to send you anything.

Thanks for the notes.
1: Bit of a hiccup here for one of the device types - namely those that have a 50%/Halfway on icon.  Only the 50% icon is actually saved in the settings, so the next time you load VeraMate, it'll be lost.  Fixed for the upcoming release.
2: This has been a problem for a while unfortunately.  It's related to the apple control that displays all the icons - if there is user interaction while it's being refreshed, it stops allowing any further touches.  I'm not sure if this is a bug in Apple or not yet, but haven't been able to figure a way around it... yet.
3: Yes I've gotten a couple of crash reports now, which I think is enough to catch the issue.  I haven't been able to get it in for 6.1 unfortunately, so we'll have to wait until Apple release the current one they have queued.  Wish Apple had a faster turn around time, but as it is it'll be a little while to wait :/

If it's any consolation (and a bit of a pre-announcement), 6.1 will start supporting push notifications too, so alerts can be sent straight to VeraMate.  It'll be in Beta, but will start to kick in next week.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ElMagnifico on June 29, 2014, 11:27:46 pm
Didn't see that anyone else pointed this out. I have a GE Caddx Alarm and after the recent upgrade the alarm I had anchored to the main page will not retain any saved value on the main page, but does in the room. It only shows the chair icon on the main page, but saves whichever icons I use in the room. Seems like all other light switches will anchor fine and retain the saved icons. Have experienced a few crashes when making changes, but no real big issues. I really like the new customization features. Excited to see the next upgrade. Thanks for what you do <:)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 30, 2014, 04:40:05 am
Hmm no I haven't heard that problem before.  The chair should only default for unknown rooms, so it's definitely a bug for anchored devices.  I'll look into it, but it's almost certainly related to the issue mentioned above (using the wrong icon selection code).   Apple should be releasing the 6.1 version very soon... it's been with them for 8 days now - and I think this should fix the problem.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on June 30, 2014, 08:27:54 am
When changing icons the "X" close button stops working. I have to click on the settings button and then the close button works and takes me back to the home page. Otherwise I can't close the page I was on.

Virtual Switches no longer change state. Toggling virtual switches on or off don't actually change even though veramate shows that they changed state. I can toggle virtual switches on and off via web browser but not Veramate.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 30, 2014, 09:33:39 am
When changing icons the "X" close button stops working. I have to click on the settings button and then the close button works and takes me back to the home page. Otherwise I can't close the page I was on.

This occurs in the device list screen (when finishing edit mode)?  Does it only happen when going into the device settings area, or only after you've changed an icon?  Not sure how to replicate this as the X works everytime I try...

Virtual Switches no longer change state. Toggling virtual switches on or off don't actually change even though veramate shows that they changed state. I can toggle virtual switches on and off via web browser but not Veramate.

This is the urn:schemas-upnp-org:device:VSwitch:1 device, correct?  Are you sure the web browser is refreshing properly (which can happen), as I've just tried this (albeit on my UI5 rather then UI6, which may be a contributor) and it works too.

If you have anything other information that you think might help - but I'll look into this and see what could be happening.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on June 30, 2014, 03:40:29 pm
I am unable to replicate the X button not working now. It has worked every time I have tried it now.


This is the urn:schemas-upnp-org:device:VSwitch:1 device, correct?  Yes
I was not watching it live on the computer. I just know that varamate failed to toggle it on or off. When I try to toggle the switch on or off from veramate it turns purple like it's trying to toggle it but it never does.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on July 01, 2014, 03:51:22 pm
This is very frustrating. I changed a fair number of Icons using the packages that came with your ver 6.0 update to Veramate. Now that I have upgraded  to your Veramate 6.1, ALL of the changes to the Icons that I made are GONE and reverted back to the original...and I have to start all over again. Is this going to continue with each upgrade you make?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on July 01, 2014, 03:57:11 pm
Just tried to change the Icons in the new 6.1 and nothing happens, no Icons have changed. I tried a motion sensor and door sensor.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Mac8506 on July 03, 2014, 04:23:57 pm
I am having difficulty connecting Vera Mate, it has been working until this morning. I have reboot everything router, Vera and ipad will not connect.
Just keeps saying errored and counts up.

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: jeppi on July 03, 2014, 07:56:51 pm
Same as Iemrock... All the customs icons on the iPads and iPhones of the family are gone!...

Also, I am having new bugs...
   - Veramate does not know if a light is on or off on the main page (no more green light on the top of room icon and no "on" grouping in the top left)...
    - The dimmers cannot dim... No more dimming selector...
    - I notice a frequent error "NSURLErrorDomainError_1012"... Maybe the pb is not only veramate... Maybe something to do with the latest vera server update?

Thanks for feedbacks!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: bengie66 on July 03, 2014, 09:25:36 pm
Same as Iemrock... All the customs icons on the iPads and iPhones of the family are gone!...

Also, I am having new bugs...
   - Veramate does not know if a light is on or off on the main page (no more green light on the top of room icon and no "on" grouping in the top left)...
    - The dimmers cannot dim... No more dimming selector...
    - I notice a frequent error "NSURLErrorDomainError_1012"... Maybe the pb is not only veramate... Maybe something to do with the latest vera server update?

Thanks for feedbacks!

I'm getting the same errors on all our devices, never finishes refreshing and favorites are gone with no option to pin anymore...

I have other apps and they work fine, HomeWave and SimpleWave.
VeraMate was our favorite but...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on July 03, 2014, 09:56:17 pm
Seems to be a lot going on (probably due to Vera maintenance) and Veramate is susceptible.  All of my dimming and on/off functions are gone. Also the refresh and connection  (red and blue) bars are persistent.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on July 04, 2014, 02:12:01 am
Exactly same issues here as jeppi and bengie66.
I guess has something to do with Vera server updates from yesterday
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 04, 2014, 10:26:28 am
Hi guys - just to let you know I'm investigating this.  It appears the Vera updates that occurred yesterday has changed the behavior, so VeraMate is unable to request a session anymore - this affects 1.6 firmware's only.  Will update when I find out more.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 06, 2014, 07:11:58 am
To keep you informed, the Micasaverde servers changed the functionality considerably to the specs I was originally given for UI6 after last weeks server "maintenance" !  I won't go into what I think of MCV/Vera after this little stunt (which would be a rant).

I publish a new version yesterday to Apple as an emergency, which if approved, will be with you in 1 or 2 days. 

This is the reason for the 3G connection problems, and why some buttons no longer have the same appearance due to underlying "static" data changing.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: jeppi on July 06, 2014, 01:27:35 pm

I publish a new version yesterday to Apple as an emergency, which if approved, will be with you in 1 or 2 days.


Thanks for the communication and the prompt action... Cannot wait to test it out... Hopefully tomorrow...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on July 06, 2014, 06:20:11 pm
They changed the URL during the upgrade, it used to be us-relay11.mios.com now it's https://vera-us-oem-relay11.mios.com
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 07, 2014, 06:23:43 am
They changed the URL during the upgrade, it used to be us-relay11.mios.com now it's https://vera-us-oem-relay11.mios.com

It was actually considerably more then that.  Previous session tokens don't work the same, new session tokens are required on HW that didn't before, old servers existing but giving invalid data, and config changes - a fair few changes to my MMS authentication code.   An extremely frustrating weekend all up having to reverse engineer it.

FYI I will be chasing up with MCV.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: jeppi on July 07, 2014, 08:13:08 pm

I publish a new version yesterday to Apple as an emergency, which if approved, will be with you in 1 or 2 days.


Thanks for the communication and the prompt action... Cannot wait to test it out... Hopefully tomorrow...

And... working... thank you ;) until the next MCV update ....

Side note... I realized that there was some update a few days ago... But note that the "MMS VERA" app still works properly through the all the MCV upgrades with no update since January... Why could not veramate create a session in the same manner? That seems to be a more stable way to connect to the vera as updates will keep coming... It is probably more reverse engineering and I am not sure the quality of the docs you have but it might worth the effort... Just a thought...

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 08, 2014, 04:39:55 am
Side note... I realized that there was some update a few days ago... But note that the "MMS VERA" app still works properly through the all the MCV upgrades with no update since January... Why could not veramate create a session in the same manner? That seems to be a more stable way to connect to the vera as updates will keep coming... It is probably more reverse engineering and I am not sure the quality of the docs you have but it might worth the effort... Just a thought...

Well, MMS Vera is Vera's app, so it would be pretty bad if even they don't know what's happening !! :)   Anyway the way it works is, VeraMate obtained, and has followed the specs written by Vera for MMS authentication.  Which means it actually was following the "stable" way to connect... until they decided to change it all without letting me know.   (I only reverse engineered it this time as it took almost 2 months to get the spec last time, and I didn't want to risk waiting days or weeks).

I'm not happy at all if they think they can do this, and I'm following up with them to find out what happened.   It's not very professional, but oversights can happen, so I'll reserve judgement (i.e. ranting :) ), until I find out more to try and prevent this in the future.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: bengie66 on July 08, 2014, 06:23:05 am
Thanks for fixing the app so quickly.

The Vera MMS app does not work for me after the updates, it authenticates but it never finishes refreshing so no devices show up on it, even after login out and login in.
Also if you look at their Facebook page, on a post about Apple's HomeKit someone complains about it also.

Thanks again!

Bengie
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: jeppi on July 08, 2014, 10:47:15 am

Side note... I realized that there was some update a few days ago... But note that the "MMS VERA" app still works properly through the all the MCV upgrades with no update since January... Why could not veramate create a session in the same manner? That seems to be a more stable way to connect to the vera as updates will keep coming... It is probably more reverse engineering and I am not sure the quality of the docs you have but it might worth the effort... Just a thought...

To veramate : Saw your answer... Got it... I knew it is from MCV... I was just hoping you won't have to reverse engineer every single update from MCV... That is going to be painful if you need to do so...  Painful for you... And painful for us as well... ???

To bengie66 : interesting (and strange) that the MMS VERA does not work for you anymore... It is true that I have to log out and re-login each time I want to use that app... But it is working for me... I never use it though... It gets so unorganized after you add more than 5 switches to you system...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on July 08, 2014, 11:15:27 am
Thank you Veramate. Everything is back to normal. I received the update yesterday late at night.
BTW: the icon customization disappear again with this last update.
I did customize all my icons again this morning and now I saved the configuration with the new functionality. Hope next time I can recover it from there  ;D
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: garrettwp on July 08, 2014, 12:09:40 pm

Side note... I realized that there was some update a few days ago... But note that the "MMS VERA" app still works properly through the all the MCV upgrades with no update since January... Why could not veramate create a session in the same manner? That seems to be a more stable way to connect to the vera as updates will keep coming... It is probably more reverse engineering and I am not sure the quality of the docs you have but it might worth the effort... Just a thought...

To veramate : Saw your answer... Got it... I knew it is from MCV... I was just hoping you won't have to reverse engineer every single update from MCV... That is going to be painful if you need to do so...  Painful for you... And painful for us as well... ???

To bengie66 : interesting (and strange) that the MMS VERA does not work for you anymore... It is true that I have to log out and re-login each time I want to use that app... But it is working for me... I never use it though... It gets so unorganized after you add more than 5 switches to you system...

MCV changed there server addresses and many of us developers hard coded them into our apps. MCV never informed anyone that the addresses were going to change. The Vera MMS app makes you log in to retrieve the address information in which you get an up to date list of addresses. The issue still remains that we should have been informed of this change.

I was the first to implement MMS support and practically reverse engineer there sample code and work with their incomplete documentation to figure this all out and I was told to hard code the addresses because they were but supposed to change.

- Garrett

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 09, 2014, 05:34:29 am
MCV changed there server addresses and many of us developers hard coded them into our apps. MCV never informed anyone that the addresses were going to change. The Vera MMS app makes you log in to retrieve the address information in which you get an up to date list of addresses. The issue still remains that we should have been informed of this change.

I was the first to implement MMS support and practically reverse engineer there sample code and work with their incomplete documentation to figure this all out and I was told to hard code the addresses because they were but supposed to change.

Thanks - I was beginning to think it affected just VeraMate as I couldn't see anything in the forums really.  Feedback from MCV was that it was an over site (no apologies though).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ElMagnifico on July 11, 2014, 01:45:22 pm
Hmm no I haven't heard that problem before.  The chair should only default for unknown rooms, so it's definitely a bug for anchored devices.  I'll look into it, but it's almost certainly related to the issue mentioned above (using the wrong icon selection code).   Apple should be releasing the 6.1 version very soon... it's been with them for 8 days now - and I think this should fix the problem.

Still have the icon anchor on Main page issue after upgrade 6.2.1. Good news, its really the only one I have with the Ge Caddx. I can still use it from the Anchor (Defaults to chair), it just does not show status by allowing to show a locked lock or unlocked lock, but I can perform all functions. The icons do show up in the room, but do not change to reflect status. The icon selection is picking it up as a light switch with only options of "off on and default". All other devices anchor correctly.  I know you have a lot of other issues going on, but if you get a chance to check it out, I would be grateful.  Thanks again for what you do :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 13, 2014, 02:44:10 pm
Still have the icon anchor on Main page issue after upgrade 6.2.1. Good news, its really the only one I have with the Ge Caddx. I can still use it from the Anchor (Defaults to chair), it just does not show status by allowing to show a locked lock or unlocked lock, but I can perform all functions. The icons do show up in the room, but do not change to reflect status. The icon selection is picking it up as a light switch with only options of "off on and default". All other devices anchor correctly.  I know you have a lot of other issues going on, but if you get a chance to check it out, I would be grateful.  Thanks again for what you do :)

Would you be able to send me a screenshot, and the diagnostics from within VeraMate please?   I've just released the next major upgrade (for those that are interested, VeraMate will now support GeoFencing :) ) which I think might fix this, but can't say for sure - I've found more differences in the UI6 changes the lovely people at MCV have done, including differences in the settings even on the same firmware across units (!!!!).  This is making it SUPER difficult to support Micasaverde when the same firmware is giving different responses on different units.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: tinraz on July 21, 2014, 12:24:49 pm
Will you add support for iBeacons ?

This would be very handy to be able to auto open a door or turn on a light with auto BLE (www.estimote.com )

Looking forward for this support. If you could add this, it would really stand out.

Best regards
Tintin
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 21, 2014, 12:38:32 pm
Will you add support for iBeacons ?

This would be very handy to be able to auto open a door or turn on a light with auto BLE (www.estimote.com )

I haven't had any requests for support for iBeacons (apart from this post).  I would tend to focus on larger development items like this if I get a feel that it would benefit quite a few people.  Although at some point I would, I get the feel not many people are using these beacons yet at all?  Are there many others here who use them?  (I might throw a poll up if theres other interest).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: tinraz on July 21, 2014, 12:49:20 pm
It may be that it's quite new and not many people has been exposed to it yet. I know that Danalock has implemented this in their new locks (after April 2014).

Making a poll would be a great idea... hopefully people see the benefits with this. no need to bring up the app anymore, when you reach your home, or go between rooms.


Update: Adding iBeacon to the geofencing functionality that VeraMate just added would really make it even more useful. GeoFencing eats away on the battery when it uses the GPS.

beeing able to use it with a iBeacon it would not eat that much battery and it could be on in the background all day.

Thanks for the update of VeraMate it started to work much better against Vera UI6.


Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: lemrock on July 21, 2014, 04:22:51 pm
I would like to add to what tinraz is saying. It is very correct to say that very, very few people are using IBeacons or the like at home although IBeacons are proliferating very quickly thoughout big box retail stores like Macy's, Walmart, etc. But, I would think that these types of devices are extremely important for this Internet of Things, especially for the home. The ability to simply walk just feet (or meters) throughout your living space and have your home know your particular presence in the living room, bedroom, kitchen, etc and respond accordingly. This eliminates the need for motion sensors or logic to identify particular persons. I can't look into the future and predict anything but it does seem logical to me that these will be important devices.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: waltzer11 on July 21, 2014, 06:24:59 pm
i will definitely use IBeacons in the future; it's not my priority right now. by the way tinraz mentioned that veramate just added geofencing? (sorry i am way behind the news). how do i get this up and running with veramate. i am using geofencing with iviri (sometimes it works/sometimes it doesn't). thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: tinraz on July 21, 2014, 06:35:04 pm
i will definitely use IBeacons in the future; it's not my priority right now. by the way tinraz mentioned that veramate just added geofencing? (sorry i am way behind the news). how do i get this up and running with veramate. i am using geofencing with iviri (sometimes it works/sometimes it doesn't). thanks.

step by step instruction
http://forum.micasaverde.com/index.php/topic,26132.0.html

Best Regards
Tintin
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: wj on July 22, 2014, 05:34:16 pm
Just got a set of Estimotes to compensate for flaky behaviour of current geofencing solutions - so yes, that would make Veramate a one stop shop for me. That could be one impressive app. Push the button  ;D
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on July 22, 2014, 06:43:23 pm
Last update 7.01 came yesterday, and one more time I lost all my icons configuration.
Restore didn't do anything.
So frustrating.....
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 23, 2014, 04:36:38 am
Last update 7.01 came yesterday, and one more time I lost all my icons configuration.
Restore didn't do anything.
So frustrating.....

Hi Anyra - very sorry about that.  I have only now been able to luck on getting diagnostics which show what has happened.  I had thought somehow the parsing of the configuration was erroring, but it turns out a little documented feature where Apple changes internal paths with an upgrade which it doesn't do in any test environments !!   

So now I understand why this has been happening - all your configuration is actually still there it's just pointing to an invalid location, and if you're willing to wait a week for the next upgrade, this will upgrade any configuration to be usable again.

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on July 23, 2014, 09:34:09 am
So you are saying that my configuration is still there somewhere, so on the next app update is going to show up?
If that the case, I definitely wait, since this will be the third time I have to redo my whole icon customization.
Thank you for answer me, and I hope this time it worked out   
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 23, 2014, 09:55:03 am
So you are saying that my configuration is still there somewhere, so on the next app update is going to show up?
If that the case, I definitely wait, since this will be the third time I have to redo my whole icon customization.
Thank you for answer me, and I hope this time it worked out

That's right.  Since VeraMate can't see the file it's ignoring them.  The next upgrade (which I'm uploading to Apple today which means it'll be released around 7 days from now) will fix the links for any that you haven't fixed already.

This caught me a bit unawares as I didn't realize Apple did this.  But thanks for bearing with me, and we'll finally lick this issue.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ElMagnifico on July 23, 2014, 01:27:19 pm
Still have the icon anchor on Main page issue after upgrade 6.2.1. Good news, its really the only one I have with the Ge Caddx. I can still use it from the Anchor (Defaults to chair), it just does not show status by allowing to show a locked lock or unlocked lock, but I can perform all functions. The icons do show up in the room, but do not change to reflect status. The icon selection is picking it up as a light switch with only options of "off on and default". All other devices anchor correctly.  I know you have a lot of other issues going on, but if you get a chance to check it out, I would be grateful.  Thanks again for what you do :)

Would you be able to send me a screenshot, and the diagnostics from within VeraMate please?   I've just released the next major upgrade (for those that are interested, VeraMate will now support GeoFencing :) ) which I think might fix this, but can't say for sure - I've found more differences in the UI6 changes the lovely people at MCV have done, including differences in the settings even on the same firmware across units (!!!!).  This is making it SUPER difficult to support Micasaverde when the same firmware is giving different responses on different units.

Just emailed it to you, Sorry for taking so long to get back to you. Upgrade made no difference. same as before. Thanks for looking into this.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: wj on July 28, 2014, 04:39:17 pm
Hi. I was wandering if had decided to add iBeacon support to your excellent any time soon? Thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 29, 2014, 04:17:40 am
Hi. I was wandering if had decided to add iBeacon support to your excellent any time soon? Thanks.

Well the percentage looks to be skewed to what I expected, where not many have picked it up yet (especially considering the bias of the forum)... that being said, my package from Estimotes just arrived yesterday.... so yes, they will be added :)  I'll be playing with them, and might have a version ready in the next couple weeks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: wj on July 29, 2014, 04:21:41 pm
Thanks for the update.

My Estimotes work pretty well. I am having to increase the power and decrease the advertising interval to get a more stable state in a room. They generally switch on in less than 5 secs and off in around 30. They do sometimes switch on/off briefly even if the iPhone in close and static so I will filter these out with a Combi Switch. I would be interested to hear others experiences regarding stability?

They compliment motion sensors well in the lounge to keep lights on/off. And I use them to confirm a "gone to bed" scene at present.

Your geofencing has been faultless so far with no significant battery drain.

Notifications sometimes do not like to load or be deleted. A restart is needed to force an update.

It is great to see how far Veramate has come in recent months. Keep up the great work!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Hansdg on August 04, 2014, 03:58:43 am
Even with the new version (7.1.1) the app does not work. The login seems to work, but it remains in "Creating Session ...". What can I do?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on August 04, 2014, 09:59:26 am
Hi Veramate,
With last update, now I have all my icon customizations back.
Thank you

Keep up with the good work !!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 04, 2014, 01:04:44 pm
Even with the new version (7.1.1) the app does not work. The login seems to work, but it remains in "Creating Session ...". What can I do?

I might have let the timeout for the authentication connections a bit too long, meaning it may take up to 5 minutes (5 tries) to error if the server doesn't actually respond with an error (I'll double check and decrease this in future if necessary).   I can't say for sure what is happening, as usually the connections return fairly swiftly.    Did it end up returning?  If not, try killing the app and relogging in (double click home button, and swipe VeraMate upwards to kill).   I have some further fixes in 7.2 (out around end of week) which fix the breaks in the session refreshing, and this is likely related...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 04, 2014, 01:06:10 pm
Hi Veramate,
With last update, now I have all my icon customizations back.
Thank you

Keep up with the good work !!

Great to hear !   Bit of an unexpected event for me that file paths change when Apple updates, but, live and learn.
Title: Unable to control virtual switches
Post by: Captain Lance Murdock on August 04, 2014, 09:44:53 pm
Hi everyone. Longtime reader, first time poster. Love Veramate and appreciate all the hard work!
I have used Veramate for a few months now, and  have never been able to change the state of my virtual switches from the app.
If I toggle the switch using the web browser, it is reflected on the app.
Have tried refreshing the browser after each attempt. Using UI5 and Vera3 firmware 1.5.622.
My workaround has been to create a scene that changes the switch state.
Any ideas please?
Thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Hansdg on August 05, 2014, 04:44:20 am
Hi Veramate,

Killing the app does not help. The first message is "Connecting to Vera" and after a few seconds "Creating Session...". This message stays for more than 5 minutes.
I also restarted the Vera, but the result stays the same.
The Vera Mobile app shows a similar problem. It keeps "Loading".
Remotecontrol (www.getvera.com) from outside my local network, is not working either. I seems a problem with the redirection. I will try to connect the MCV helpdesk :-(.
Title: Re: Unable to control virtual switches
Post by: veramate on August 05, 2014, 12:57:16 pm
Hi everyone. Longtime reader, first time poster. Love Veramate and appreciate all the hard work!

Thanks, and welcome :)

I have used Veramate for a few months now, and  have never been able to change the state of my virtual switches from the app.
If I toggle the switch using the web browser, it is reflected on the app.
Have tried refreshing the browser after each attempt. Using UI5 and Vera3 firmware 1.5.622.
My workaround has been to create a scene that changes the switch state.

I've just been using these to setup home/away switches for GeoFencing, and can see them reflected immediately in the web browser.   Are these urn:schemas-upnp-org:device:VSwitch:1 devices (you can see the device type in the advanced settings tab) ?   I couldn't say what could be happening at the moment, but there are 2 choices:
* PM me if you could give me a notification login to your vera so I can quickly see what is happening.
* 7.2 will hopefully be out at the end of the week, which will give me a lot more diagnostic information if you can send an email within the app.  I should be able to see what is happening then.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on August 05, 2014, 02:16:38 pm
Hansdg, yes, your best shot is contact  Vera Support.
Not long ago, it happens the same to me, en even I cannot tell you what they fixed, something was changed on their side and suddenly it star working again.
Hope the same happens to you.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on August 05, 2014, 02:34:48 pm

I have used Veramate for a few months now, and  have never been able to change the state of my virtual switches from the app.
If I toggle the switch using the web browser, it is reflected on the app.
Have tried refreshing the browser after each attempt. Using UI5 and Vera3 firmware 1.5.622.

Same issue here. Veramate the switch is a urn:schemas-upnp-org:device:VSwitch:1. Only difference is that I am in 1.6.641 firmware
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Captain Lance Murdock on August 05, 2014, 08:11:28 pm
Wow Veramate! Super fast response. Thankyou.
Yes the virtual switches are a "urn:schemas-upnp-org:device:VSwitch:1".
The trouble comes when I try to manually toggle the switch using the app. It does not change state, and the background stays purple.
I will wait for 7.2 I think, then send an email from the app.  Is there any trick to that?  Do I need to have just attempted to toggle the switch?
Thanks again for your support.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 06, 2014, 04:22:17 am
Yes the virtual switches are a "urn:schemas-upnp-org:device:VSwitch:1".
I will wait for 7.2 I think, then send an email from the app.  Is there any trick to that?  Do I need to have just attempted to toggle the switch?

Yep perhaps just wait for a minute afterwards, incase there is a timeout so it captures that information, but that should do it - when you click on the contact within the app it simply asks if you wish to include diagnostics.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: tinraz on August 06, 2014, 09:54:02 am
Hi Vermate,

I have a strange issue where it get stuck in the refreshing mode for quite sometime. not sure what is causing this. tried to connect with another app and that worked fine. this happens quite often. have you seen this before ?

Best regards
Tinraz.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 06, 2014, 10:00:37 am
Hi Vermate,

I have a strange issue where it get stuck in the refreshing mode for quite sometime. not sure what is causing this. tried to connect with another app and that worked fine. this happens quite often. have you seen this before ?

Hi @Tinraz - you are on UI6 (1.6.x firmware) ?  VeraMate currently has a problem from the unanounced server upgrades that occurred 2 weeks ago for UI6 users - the automatic session refresh is broken (the session times out ever 24 hours, which previously VeraMate automagically refreshed).   It was only discovered last week, but the patch should be released by Apple on Friday/Saturday.

(The work around at the moment is unfortunately to log out, and then back in).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: tinraz on August 06, 2014, 11:53:51 am
Thanks Veramate, yes, I'm on UI6 and that's the workaround I use for the moment. Looking forward to the release.

Big thanks for a great software. It's one of the mostly used apps I have on my phone.


BR
Tinraz
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on August 13, 2014, 10:47:09 am
Hi Veramate,
On August 8th GetVera put out the RC of Firmware 7
For us, the ones that are with the infamous Firmware 6, is a good idea to upgrade?
What are your plans for Veramate and firmware 7?

Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 13, 2014, 01:39:25 pm
Hi Veramate,
On August 8th GetVera put out the RC of Firmware 7
For us, the ones that are with the infamous Firmware 6, is a good idea to upgrade?
What are your plans for Veramate and firmware 7?

Hi anyra

This really has to be a question for you on whether you are experiencing device troubles that you can say are related directly to the UI6 firmware (as opposed to 3rd party software such as VeraMate).   In which case I think UI7 will be better supported by Vera, as UI6 seems it will be left behind.  UI5 users would probably be still recommended away from both, as a release candidate (which I haven't seen personally as of yet) is always going to have bugs, and UI6 definitely has caused no end of grief for many.   

Not much help, but, VeraMate's standpoint remains UI6/7 are not of high enough quality, with what we've seen being breaking changes in the last couple weeks. 

If you are already on UI6 or UI7 however, VeraMate will endeavor to support any changes that come in as quickly as possible.   As you may have seen on another thread, @aaronsquire has reported on the VeraMate forum it seems to be working quite well.  If changes do come in that break VeraMate (VeraMate had a patch ready 24 hours after the last break), as an emergency update has already been requested from Apple, they tend to not be so helpful the next time, meaning it could be the average of 7/8 days later that a fix will be released.

I bit of a side step of the question :), but there isn't enough to go on to say yet whether it's stable - we will be supporting it along with UI5 and 6 though.

(I'll place this note on @aaronsquire's thread too, for information of others who may be searching for it)

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on August 13, 2014, 01:58:32 pm
Hi anyra

This really has to be a question for you on whether you are experiencing device troubles that you can say are related directly to the UI6 firmware (as opposed to 3rd party software such as VeraMate).   In which case I think UI7 will be better supported by Vera, as UI6 seems it will be left behind.  UI5 users would probably be still recommended away from both, as a release candidate (which I haven't seen personally as of yet) is always going to have bugs, and UI6 definitely has caused no end of grief for many.   

Not much help, but, VeraMate's standpoint remains UI6/7 are not of high enough quality, with what we've seen being breaking changes in the last couple weeks. 

If you are already on UI6 or UI7 however, VeraMate will endeavor to support any changes that come in as quickly as possible.   As you may have seen on another thread, @aaronsquire has reported on the VeraMate forum it seems to be working quite well.  If changes do come in that break VeraMate (VeraMate had a patch ready 24 hours after the last break), as an emergency update has already been requested from Apple, they tend to not be so helpful the next time, meaning it could be the average of 7/8 days later that a fix will be released.

I bit of a side step of the question :), but there isn't enough to go on to say yet whether it's stable - we will be supporting it along with UI5 and 6 though.

(I'll place this note on @aaronsquire's thread too, for information of others who may be searching for it)

Thanks. It was helpful. I guess I'm going to stick with 6 were Veramate is doing well. I know I should went back to 5, but to be honest I was lazy to do it, specially when 7 was so close. Anyway your point is totally valid. Even UI 6 is not very good, probably is going to have less bugs than the 7 RC.
So let's wait until UI 7 is out for good, and then will see

Thank you again for the good work and for the time on answer all our concerns.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: n0ir on August 25, 2014, 03:51:29 am
Looking really good! VeraMate is getting better and better! Looking forward to the possibility to control virtuals witches directly instead of scenes.

However, why is the app now only iOS 6 and above? I have an old iPad 1 that can only run iOS 5 that I use as a smart home wall-mounted remote. This can't install the latest version of VeraMate?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 26, 2014, 04:43:21 am
Looking really good! VeraMate is getting better and better! Looking forward to the possibility to control virtuals witches directly instead of scenes.

However, why is the app now only iOS 6 and above? I have an old iPad 1 that can only run iOS 5 that I use as a smart home wall-mounted remote. This can't install the latest version of VeraMate?

Thanks very much :)

To answer your question though, the app has always been >=iOS6.  I made the call at the beginning that it'd be that way as iOS6 has much easier API calls over the previous one etc, meaning less work to get a product out, but mainly because something like 98% of iDevice users were on the latest version. 

It's currently at the very bottom of my dev list as the idea was I could come back and make a version for iOS5, but in all honesty this will be a great deal of time and effort, and will definitely not be financially viable.  I have an iPad1 as well which I'd like to use... but, sorry to disappoint, I can't see it happening.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on September 25, 2014, 10:34:09 am
I would like to give some feedback here.
Even in the past I presented you with some issues that have been resolved in the different releases, I'm obligated now to tell you that since I got my IPhone 6 with iOS 8 the app is working "better" than ever.
I never have to kill it and open it again, it always refresh instantly without blue banner, I mean it's been flawless.
Hope 7.4 is going to keep working like this, if not you will hear from me  :P ;D

Thanks for the good work
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on September 25, 2014, 11:26:18 am
I would like to give some feedback here.
Even in the past I presented you with some issues that have been resolved in the different releases, I'm obligated now to tell you that since I got my IPhone 6 with iOS 8 the app is working "better" than ever.
I never have to kill it and open it again, it always refresh instantly without blue banner, I mean it's been flawless.
Hope 7.4 is going to keep working like this, if not you will hear from me  :P ;D

Thanks - that's definitely great to hear :)  I think the last issues that have cropped up with the UI6/7 changes are fixed, and any bugs that have made it in trying to fix them, so hopefully it'll be smooth sailing now :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: aaronsquire on September 30, 2014, 06:50:08 pm
Latest update all the room icons are now squares instead of rounded buttons and some of them overlap the room name text now.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on September 30, 2014, 11:53:25 pm
Latest update all the room icons are now squares instead of rounded buttons and some of them overlap the room name text now.

That's true. Same here
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 01, 2014, 05:43:23 am
Latest update all the room icons are now squares instead of rounded buttons and some of them overlap the room name text now.

This was one of the many hoops Apple made me jump through to get the last version out !!  Turns out that after a year of having these in the app, Apple decided VeraMate can't have similar rounded buttons as the iOS screen.  (This is actually buried deep in the guidelines, and I'm not the only one to be targeted).  But I had to manually modify each and every icon (almost 200!!!) to comply with the last minute requirement so I could push the update out.

I'm guessing you have a name that goes onto 2 lines?  I only have tests with a single line, so I must have missed this overlap.  I'll fix in the next version, but, unfortunately Apple have bullied me into not having rounded buttons, so they won't be coming back :(
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on October 01, 2014, 05:03:16 pm
It's a shame that Apple goes this way. Yes, overlapping occurs on two line names.
In another matter, I sent you an email for another issue within the app and it looks it didn't go through
Here is what I received back

Your message did not reach some or all of the intended recipients.

   Sent: Wed, 1 Oct 2014 07:49:52 -0400
   Subject: VeraMate feedback

The following recipient(s) could not be reached:

support@cyapse.com
   Error Type: SMTP
   Error Description: Inbox is full
   Additional information: The recipients inbox is full.

hMailServer

Anyway, the issue was with push notifications, but now it look their back (today I was playing a little within my Vera3 hub)

Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 01, 2014, 05:14:06 pm
Whoops forgot to increase the support box quota with the diagnostics coming through.  Thanks - that's fixed.

I was going to put up a service announcement, but push notifications were fixed about 7 hours ago.  The push notification service had about an 8 hour outage today - I'm still in talks with my service provider to find out what happened.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: rsmed1 on October 06, 2014, 09:19:21 am
Just purchased VeraMate...nice looking app.  But it will not let me log in...says "Invalid Username or Password".  I'm running a VeraLite UI7, iPhone 5s iOS 8.02.  I am able to log in using any other app.  I was able to log in using 'Guest' by putting in my local VeraLite ip address, but when I'm not at home, it will not log me in using my username/password.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 06, 2014, 10:03:10 am
Just purchased VeraMate...nice looking app.  But it will not let me log in...says "Invalid Username or Password".  I'm running a VeraLite UI7, iPhone 5s iOS 8.02.  I am able to log in using any other app.  I was able to log in using 'Guest' by putting in my local VeraLite ip address, but when I'm not at home, it will not log me in using my username/password.

Thanks.  I've just logged into a 1.7 test system with no problems.  It is possible the UI7 changes have affected the way VeraMate logins (and I am looking into 2 other reports of lost connectivity), but, at the moment this has come down to server problems (or previously, password case).  I will update here if I find any other information.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on October 06, 2014, 11:11:00 am
Just purchased VeraMate...nice looking app.  But it will not let me log in...says "Invalid Username or Password".  I'm running a VeraLite UI7, iPhone 5s iOS 8.02.  I am able to log in using any other app.  I was able to log in using 'Guest' by putting in my local VeraLite ip address, but when I'm not at home, it will not log me in using my username/password.

I upgraded to UI7 last week, and VeraMate still working with no issues. I have the same environment as rsmed1 with the only difference as IPhone 6. Double check user and password case letters if you are using them. Should be able to login with no problem.
Anyway, rest assure that if there is a specific problem with you, the VeraMate guy is going to work with you to find it. As you can see he is always pending of this forums to answer as soon as possible.
Good luck !
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 06, 2014, 11:14:59 am
Anyway, rest assure that if there is a specific problem with you, the VeraMate guy is going to work with you to find it. As you can see he is always pending of this forums to answer as soon as possible.
Good luck !

;D
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: rsmed1 on October 06, 2014, 11:32:38 am
Thanks guys.  I know it is not a username/password issue...as I have carefully entered them numerous times, but still unable to log in.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 06, 2014, 11:40:14 am
Thanks guys.  I know it is not a username/password issue...as I have carefully entered them numerous times, but still unable to log in.

After a failed login attempt, could you login as guest again, and use the contact screen to send the diagnostics?  This might give me some more information.  Thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 07, 2014, 10:41:48 am
Latest update all the room icons [snip] overlap the room name text now.

Any chance I can get a screen shot of this happening?  I've tested even up to 3 lines and it looks to be aligning properly.  Thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on October 07, 2014, 11:32:55 am
Latest update all the room icons [snip] overlap the room name text now.

Any chance I can get a screen shot of this happening?  I've tested even up to 3 lines and it looks to be aligning properly.  Thanks.

Here you have mine. The problem is on The "My Rooms" icons
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 07, 2014, 11:39:10 am
Thanks - I didn't test small buttons size :/   Will fix.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ElMagnifico on October 12, 2014, 07:28:10 pm
System on UI6 and iPhone 6 plus on IOS 8.0.2, cant get Alert to stay enabled on App (version 7.5.3).  Stays enabled in IOS settings just not for app. Tried uninstalling several times, restored premium purchase, still no luck. Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on October 14, 2014, 04:26:47 am
System on UI6 and iPhone 6 plus on IOS 8.0.2, cant get Alert to stay enabled on App (version 7.5.3).  Stays enabled in IOS settings just not for app. Tried uninstalling several times, restored premium purchase, still no luck. Thanks

Turns out this is a known problem for iOS8.  I have the next version queued with Apple with a workaround, so please bare with us.  There's a chance you may need to disable, and then reenable in Apple settings after starting the next version, but it will work with the upgrade.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ElMagnifico on October 16, 2014, 12:20:50 pm
System on UI6 and iPhone 6 plus on IOS 8.0.2, cant get Alert to stay enabled on App (version 7.5.3).  Stays enabled in IOS settings just not for app. Tried uninstalling several times, restored premium purchase, still no luck. Thanks

Turns out this is a known problem for iOS8.  I have the next version queued with Apple with a workaround, so please bare with us.  There's a chance you may need to disable, and then reenable in Apple settings after starting the next version, but it will work with the upgrade.

You are awesome, Thanks. Ps. I just went and liked your facebook page!!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: JuniorJedi on November 03, 2014, 11:36:42 am
Hi, just bought Veramate Premium and I love it.
Just one question, is there a way to copy the config from one iOS device to another?

Apologies if this has been asked before but I couldn't find it if it has.

Thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on November 08, 2014, 10:55:29 am
Hi, just bought Veramate Premium and I love it.
Just one question, is there a way to copy the config from one iOS device to another?

Apologies if this has been asked before but I couldn't find it if it has.

Thanks.

Sorry for the delay in replying.   And I'm glad you enjoy it :)   But, unfortunately no.   I will be working on this soon though; functionality to either save the config, or transfer between apps.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: JuniorJedi on November 09, 2014, 08:13:39 am
Quote

Sorry for the delay in replying.   And I'm glad you enjoy it :)   But, unfortunately no.   I will be working on this soon though; functionality to either save the config, or transfer between apps.

Thank you , that will be great.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: dudumagic on December 02, 2014, 03:41:44 am
this app very good for me .

why can't change the words "my rooms"

the "my house" can change ...  :-\

Thank you.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 02, 2014, 04:14:38 am
this app very good for me .

why can't change the words "my rooms"

the "my house" can change ...  :-\

Good point... I'll see about adding that for the future :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on December 02, 2014, 09:38:38 am
Hi Veramate,
Do you have plans to support "My Modes" (Home, Away, Night & Vacation) from the UI7?
Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 06, 2014, 05:40:29 am
Hi Veramate,
Do you have plans to support "My Modes" (Home, Away, Night & Vacation) from the UI7?
Thanks

Yes these will be supported - christmas period is being very busy, but in the new year it'll most likely be.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: dbmccallum on December 07, 2014, 02:09:06 pm
Veramate,

I just want to say thank you for participating on this forum and giving us users opportunity to ask you questions and give feedback on product improvement.

Keep up the good work! :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 09, 2014, 07:04:24 am
Veramate,

I just want to say thank you for participating on this forum and giving us users opportunity to ask you questions and give feedback on product improvement.

Keep up the good work! :)

Pleasure :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pentium on December 14, 2014, 11:27:32 am
I am very happy with the progress in the latest change.  Thanks!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on December 15, 2014, 10:23:37 am
Hi Veramate,
With last update from 12/9, I'm having some issues with GeoFence. Basically it works only if the app is up, but it doesn't when it is on the background.
I guess is more an issue of background refresh, than GeoFence itself.
I have checked settings for background refresh an it's on. Today I put it off, then open the app, kill the app and put it back on again. I'll see what happens this afternoon when I came back home.
Any ideas will help

Thanks again for the excellent job
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 16, 2014, 09:57:08 am
Hi Veramate,
With last update from 12/9, I'm having some issues with GeoFence. Basically it works only if the app is up, but it doesn't when it is on the background.
I guess is more an issue of background refresh, than GeoFence itself.
I have checked settings for background refresh an it's on. Today I put it off, then open the app, kill the app and put it back on again. I'll see what happens this afternoon when I came back home.
Any ideas will help

Thanks again for the excellent job

I've looked into this issue already actually - I'm being a bit too enthusiastic attempting to get a valid location lock (to prevent multiple firings) when it goes into background mode or gets killed.  Pretty sure I have this problem licked, and doing some final tests now.  Hopefully I can get it out before the appstore goes into lockdown for christmas :/
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on December 16, 2014, 01:13:11 pm
I've looked into this issue already actually - I'm being a bit too enthusiastic attempting to get a valid location lock (to prevent multiple firings) when it goes into background mode or gets killed.  Pretty sure I have this problem licked, and doing some final tests now.  Hopefully I can get it out before the appstore goes into lockdown for christmas :/

Thank you once again, and I'm glad you figure it out already
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: hellovn on January 01, 2015, 07:04:30 pm
I am a happy ios customer with veramate. Do we have any plans for Android?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 04, 2015, 08:46:23 am
I am a happy ios customer with veramate. Do we have any plans for Android?

Realistically.. no.   The overhead of supporting another platform is quite large, so I don't think this will be on the horizon.  Not to mention android already have a couple of very good apps already.    That said... there are some things coming up that might make it easier.... but we'll have to see.  :)
Title: Re: Introduction to VeraMate (for iPhone and iPad)- Could use help connecting
Post by: Hottoy on January 07, 2015, 07:57:58 am
New to VeraMate.

I just upgraded my system to UI7 last week.    Downloaded VeraMate for IOS and was able to connect while in the wireless home network.  When I'm out of the home wireless network I cannot connect to Veramate but can connect to the Vera app.    I'm using the same login information for Vera and VeraMate but I get invalid user name and password.   My home.getvera.com login password is different than my lan based password. Confused and cannot find an online VeraMate setup manual.  Any help would be appreciated.
Title: Re: Introduction to VeraMate (for iPhone and iPad)- Could use help connecting
Post by: veramate on January 07, 2015, 08:55:47 am
New to VeraMate.

I just upgraded my system to UI7 last week.    Downloaded VeraMate for IOS and was able to connect while in the wireless home network.  When I'm out of the home wireless network I cannot connect to Veramate but can connect to the Vera app.    I'm using the same login information for Vera and VeraMate but I get invalid user name and password.   My home.getvera.com login password is different than my lan based password. Confused and cannot find an online VeraMate setup manual.  Any help would be appreciated.

Welcome :)  To be honest I'm not quite sure what you mean with a different password for lan based over getvera.com?   The credentials are the same whether or not they are on LAN/WAN unless you are using a mixture of UI5 or UI6/7 boxes.  That said, I think a couple of users are having problems connecting if the case of the username they signed up for is different to what they're trying to log in as (to be confirmed) - could you try signing in with the same case for both username/password as to when you signed up?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Hottoy on January 07, 2015, 06:56:43 pm
Thanks for the direction   Both my user name and password with Vera has a mix on lower and upper case.  The VeraMate application logged in when I dropped all of the upper case characters in the user name down to lower case.    I had to leave the password mix of upper and lower case alone.   Fore some reaon Veramate didnt like a username with a mix of upper and lower case letters.   Thanks for the help
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 08, 2015, 09:30:55 am
Thanks for the direction   Both my user name and password with Vera has a mix on lower and upper case.  The VeraMate application logged in when I dropped all of the upper case characters in the user name down to lower case.    I had to leave the password mix of upper and lower case alone.   Fore some reaon Veramate didnt like a username with a mix of upper and lower case letters.   Thanks for the help

Thanks for the update - I'll look at fixing this for version 8.7.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: isamuk on January 25, 2015, 11:25:30 am
Hi - Loaded VeraMate (free) today - looks impressive. I'm a new user only have 3 simple devices all of which work perfectly with VeraLite. 2 dimmable lamp plugs and 1 appliance module - all Leviton. In the app - The lamp modules work (somewhat i.e. a bit of latency and some confusion when there is a delay i.e. the colors look wrong based on the switch being on/or off and then this corrects itself later...) More interestingly,  the appliance module does not switch at all. (tried reinstall / reset ) no luck - always works in the GUI.  Any ideas?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 27, 2015, 07:26:56 am
Hi - Loaded VeraMate (free) today - looks impressive. I'm a new user only have 3 simple devices all of which work perfectly with VeraLite. 2 dimmable lamp plugs and 1 appliance module - all Leviton. In the app - The lamp modules work (somewhat i.e. a bit of latency and some confusion when there is a delay i.e. the colors look wrong based on the switch being on/or off and then this corrects itself later...) More interestingly,  the appliance module does not switch at all. (tried reinstall / reset ) no luck - always works in the GUI.  Any ideas?

What appliance module do you mean (is this a plugin)?  Or, would this be using the iPad?  Bit of a bug for the iPad attempting to show control on/off buttons - disable this in the settings under device control for now (version 8.8 should fix the control buttons and disable them by default for iPad).   The flicking between states when you first change is known and will be looked at.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on February 27, 2015, 02:34:08 pm
Hi Veramate,
Do you have plans to support "My Modes" (Home, Away, Night & Vacation) from the UI7?
Thanks

My Modes are working fine on last version 8.8, but I have a question: At least on my phone, it doesn't show the actual status, meaning if I change to another mode, then nothing tells me on which one I'm now. Let me know if I'm not clear enough. Is hard to explain.

Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: slajgaj on February 28, 2015, 03:53:37 am
+1
 :-[


Hi Veramate,
Do you have plans to support "My Modes" (Home, Away, Night & Vacation) from the UI7?
Thanks

My Modes are working fine on last version 8.8, but I have a question: At least on my phone, it doesn't show the actual status, meaning if I change to another mode, then nothing tells me on which one I'm now. Let me know if I'm not clear enough. Is hard to explain.

Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: sasaba on February 28, 2015, 07:09:37 pm
+1
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 01, 2015, 06:27:52 am
My Modes are working fine on last version 8.8, but I have a question: At least on my phone, it doesn't show the actual status, meaning if I change to another mode, then nothing tells me on which one I'm now. Let me know if I'm not clear enough. Is hard to explain.

No that's clear enough, thanks.   I wanted to get the first version of this out with basic implementation, but I am aware of this problem.  I need to put a bit more time to figure out the best way to do this, as Vera don't include this information in the normal status update data and (I believe) require an additional polling mechanism which I want to avoid.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: sasaba on March 01, 2015, 06:07:23 pm
Understand, thanks.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: East on March 02, 2015, 12:38:21 am
I've upgraded to 8.8, Greate that you've added today widget. Unfortunately I found these two things not working:

- today widgets only work when app Vera app is open. I've checked push notification and background refresh for veramate and both is on. When veramate is running in background, when I push a button on today widget, my phone vibrates and it give a notification sound.

- voice commands are not working anymore. The voice command button blinks green and red.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: slajgaj on March 03, 2015, 05:12:16 am
Hello Vera Mate!

I'm using Fibaro Door/Windows sensor.
In Vera Mate i see the sensor icon is reverse! If the sensor is closed, then the icon is  the with red "marker" and when is the open, then normal gray. Is that reverse only for me, or this is a bug?

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 03, 2015, 06:02:58 am
Hello Vera Mate!

I'm using Fibaro Door/Windows sensor.
In Vera Mate i see the sensor icon is reverse! If the sensor is closed, then the icon is  the with red "marker" and when is the open, then normal gray. Is that reverse only for me, or this is a bug?

Hello ! :)  Hmm, I'm not aware of any sensors being reversed.  Usually I think this would come down to how it's setup/configured.  A simple test would be if it appears the same in the webUI.  If it's not, then VeraMate might not be taking something into consideration - if that's the case, PM me if you'd be happy letting me have a look at it.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Hansdg on March 03, 2015, 07:37:22 am
Hello Vera Mate!

I'm using Fibaro Door/Windows sensor.
In Vera Mate i see the sensor icon is reverse! If the sensor is closed, then the icon is  the with red "marker" and when is the open, then normal gray. Is that reverse only for me, or this is a bug?

Hello ! :)  Hmm, I'm not aware of any sensors being reversed.  Usually I think this would come down to how it's setup/configured.  A simple test would be if it appears the same in the webUI.  If it's not, then VeraMate might not be taking something into consideration - if that's the case, PM me if you'd be happy letting me have a look at it.

Hi VeraMate,
I'm using Everspring and AEOTEC door sensors and they were also reverse in veramate. But when I checked it in veramate all the door icons where changed into multisensor icons. In the webUI they are okay. Is this a wrong setting?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: slajgaj on March 04, 2015, 09:34:32 am
Hello!

In the Vera GUI i can see the door sensor working corretly. In the VeraMate this process is reversible.
When the Door sensor is tripped, then need the icon with red (triggered) and the door is closed then the icon need normal gray.
Now that is a reverse

But, no problem, i replaced the icons :)


Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on March 07, 2015, 04:43:12 am
Ok thanks for letting me know.  I'll look to get this fixed - if the device is using it's own icons, VeraMate must be getting them mixed around.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: coco57 on April 02, 2015, 11:34:03 am
Hi VeraMate:
I just got the premium version of VeraMate and I have couple of questions, I?m using VeraEdge (1.7.108).
1)   My door sensors (DoorSensor:1) icons are defaulting to multi sensor icons in VeraMate. How can I make VeraMate use the Vera door sensor icon?
2)   I?m using the DSC Alarm plugin, Can I use icons to represent the status of the alarm (Ready, Arm ..)?. When I go to change the icon on my DSC device, I only get ON, OFF and Default as options. Regardless of the state of the alarm I always get the icon for the OFF.

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on April 03, 2015, 07:53:07 am
Hi VeraMate:
I just got the premium version of VeraMate and I have couple of questions, I?m using VeraEdge (1.7.108).
1)   My door sensors (DoorSensor:1) icons are defaulting to multi sensor icons in VeraMate. How can I make VeraMate use the Vera door sensor icon?
2)   I?m using the DSC Alarm plugin, Can I use icons to represent the status of the alarm (Ready, Arm ..)?. When I go to change the icon on my DSC device, I only get ON, OFF and Default as options. Regardless of the state of the alarm I always get the icon for the OFF.

The door sensor should automatically be picked up as a sensor - if it can't it falls back to that unknown device icon.   I couldn't say why it's not being recognised without seeing it's configuration.   (PM me if you'd like me to look at your VERA box).

For the DSC device, at the moment no, it's effectively a lock device with on/off (which is what you would see in the web UI).  It's not a bad idea though... I'll have a think about this :)

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: coco57 on April 03, 2015, 10:20:50 am
thanks for the quick response, one more question, what about the iPhone locator device, it also just show on/off/default and the icon doesn't change with present or away
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on April 03, 2015, 10:56:52 am
thanks for the quick response, one more question, what about the iPhone locator device, it also just show on/off/default and the icon doesn't change with present or away

Only basic support has been done for generic devices - this is something I've been meaning to fix.  I'll add it to the list to show icons properly for these kind of devices.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: AdrianSouth on April 23, 2015, 02:50:15 pm
Hi,

I've just got the Veramate, as I've been trying to find a decent app to use with my Vera Edga. Noticed 2 issues:-

My username for Vera has a capital letter, but it wouldn't log me on with the user name typed correctly. Changed the first letter to lower case, and it worked?

It seems to work fine until I turn on the voice recognition- from then onwards it will turn on modules, but will not turn anything off. It repeats' turning of bedroom light' but nothing happens. Today also noticed that the status for the socket module changes from on/off, but the unit itself doesn't change state.

Any ideas appreciated!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on April 27, 2015, 04:19:19 pm
Hi Veramate,
With the last update, 95% of the times, the my modes icon doesn't refresh to show the actual mode. Check the images attached that were taken at the same moment from Veramate screen and vera web interface.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on April 28, 2015, 07:17:57 am
Hi Veramate,
With the last update, 95% of the times, the my modes icon doesn't refresh to show the actual mode. Check the images attached that were taken at the same moment from Veramate screen and vera web interface.

The preset mode requires another poll on the Vera controller, which I've attempted to minimise so it's not unnecessarily burdening the system - so there will be a delay in updating this if not set via VeraMate.   Can I assume you've change this via the web UI for instance?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on April 28, 2015, 10:07:05 am
The preset mode requires another poll on the Vera controller, which I've attempted to minimise so it's not unnecessarily burdening the system - so there will be a delay in updating this if not set via VeraMate.   Can I assume you've change this via the web UI for instance?

Yes, the status change through a scene that I run manually when I leave home (go to "away") and the with geofence I run another one when approaching my house that, between other things. it return the status to home.
So when you say a delay, how much time are we talking about? Because before it would update after a couple of minutes, but now is rare that I see it reflecting the current status correctly
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on April 28, 2015, 11:38:50 am
Yes, the status change through a scene that I run manually when I leave home (go to "away") and the with geofence I run another one when approaching my house that, between other things. it return the status to home.
So when you say a delay, how much time are we talking about? Because before it would update after a couple of minutes, but now is rare that I see it reflecting the current status correctly

It's set at about a minute.  Again, this being the assumption the button would be hit manually which would reflect the change straight away... what I forgot to take into account are scenes! 

I've just found that I missed a way to get it without doing a separate poll I didn't see before ! So, I should be able to fix this in the next release. :/
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on April 28, 2015, 05:42:05 pm
It's set at about a minute.  Again, this being the assumption the button would be hit manually which would reflect the change straight away... what I forgot to take into account are scenes! 

I've just found that I missed a way to get it without doing a separate poll I didn't see before ! So, I should be able to fix this in the next release. :/

Thank you. I'll wait of it. As allways taking care of customers and willing to improve your product.
Keep up the good work !!
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Areb65 on May 30, 2015, 01:21:16 pm
Hi VeraMate,

Sometimes the micasaverde servers are completely bugging and no app are working, like last night, you sent a alert about it for all 1.5 versions,

now that we know it is possible and will happen again, is it possible for your application to also have a setting to connect locally to the network?

because UI5 was working fine, everything locally was ok.

Areb.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 01, 2015, 09:21:46 am
Hi VeraMate,

Sometimes the micasaverde servers are completely bugging and no app are working, like last night, you sent a alert about it for all 1.5 versions,

now that we know it is possible and will happen again, is it possible for your application to also have a setting to connect locally to the network?

because UI5 was working fine, everything locally was ok.

Areb.

Yes this affected a lot of users over the weekend.   VeraMate will automatically switch between WiFi (priority) or cellular, so it already does connect locally.  The problem is if you are trying to use your username/password, this needs to be authenticated through the Micasaverde servers, meaning we'll always be dependant on them.

I'm not sure if you realise there is a "guest login" already though?  On the login screen, choosing this will connect by completely bypassing Micasaverde.  The problem is you either need to open a port to access this via the internet (not forgetting security, ACL etc), or enter the local IP.  The ability to detect local Vera's was broken with the Micasaverde outage so you need to know the local IP - I've been meaning to upgrade the code which can bypass this (I have the code from a friendly user already), but haven't gotten to that since it happens pretty rarely.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on June 29, 2015, 10:57:25 pm
Hi Veramate,
With release 9.1, again the my modes icon doesn't show the actual mode, unless you hit it. It was working on the previous version. Now all the four icons are in sepia all the time.
Any workaround on this? Is there any trick I can try?

Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ceefin on June 29, 2015, 11:36:05 pm
Hi Veramate,
With release 9.1, again the my modes icon doesn't show the actual mode, unless you hit it. It was working on the previous version. Now all the four icons are in sepia all the time.
Any workaround on this? Is there any trick I can try?

Thanks

I've noticed this myself. It doesn't reflect the current mode on the unit, and when I try to change modes, it doesn't do a very good job activating the mode I've selected (and all the events that go with that). It's bad enough that I've been forced to go use the Vera iOS app in order to get into my house pretty much every day since the app auto-updated.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on June 30, 2015, 04:53:05 am
I'll have to admit my error for this on the 9.1 release - as part of some major changes happening under the covers, these buttons had their identifier changed which means they don't match up to the Vera ID's. 

Unfortunately there is no temporary way around this - 9.2 fixes it and is queued with Apple already, but their timeline to approve for a release is from 7 - 10 days usually.   If anyone does not wish to wait and is unduly affected by this, send me diagnostics via the app and ask for access to the BETA for 9.2.

9.2 will bring some much requested features to finally allow custom ordering and much more (on the home page only for now).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on June 30, 2015, 09:33:02 am
Thank you again. Looking forward to the next version
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: ceefin on June 30, 2015, 11:19:12 am
I'll have to admit my error for this on the 9.1 release - as part of some major changes happening under the covers, these buttons had their identifier changed which means they don't match up to the Vera ID's. 

Unfortunately there is no temporary way around this - 9.2 fixes it and is queued with Apple already, but their timeline to approve for a release is from 7 - 10 days usually.   If anyone does not wish to wait and is unduly affected by this, send me diagnostics via the app and ask for access to the BETA for 9.2.

9.2 will bring some much requested features to finally allow custom ordering and much more (on the home page only for now).

Thank you. I wasn't sure what the deal was, and the Wife Approval Factor was being affected so I had to look into it.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on July 11, 2015, 06:39:11 pm
Hi Veramate,
After installing last version 9.2, the buttons showed the state for a couple of hours, and then stop showing it again. I always have the four of them in sepia now
I cannot tell if I didi something in between showing / no showing since I used some of the new functionality and customized a little bit my home page and my Apple watch too. Don't know if this has something to do with it or not.
One more thing: If I try to change the modes from the app, it crashes
Let me know if you want me to do any test.

Thanks again
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 12, 2015, 03:02:33 pm
Hi Veramate,
After installing last version 9.2, the buttons showed the state for a couple of hours, and then stop showing it again. I always have the four of them in sepia now
I cannot tell if I didi something in between showing / no showing since I used some of the new functionality and customized a little bit my home page and my Apple watch too. Don't know if this has something to do with it or not.
One more thing: If I try to change the modes from the app, it crashes
Let me know if you want me to do any test.

No - this was my fault again :(  I missed one part so there is still a bug after restarting.  For anyone affected by this, contact support within the app, including diagnostics, and ask for access to the BETA for 9.3 (otherwise 9.3 will be released in 7 - 10 days).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Cherokee180c on August 16, 2015, 08:16:45 am
Is there any way to use VeraMate with a Vera 2 instead of one of the newer controllers?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 16, 2015, 08:27:21 am
Is there any way to use VeraMate with a Vera 2 instead of one of the newer controllers?

Vera 2 should work fine - VeraMate supports UI5/6/7 (and UI4 as confirmed by users).
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Cherokee180c on August 16, 2015, 09:24:49 am
I am on UI5, but I get the following error in the .jpg attached when trying to log in.  I am using the MiOS password, currently I can not seem to add my Vera 2 to the Vera account as when I add in the serial # and MAC address it says it can't connect.  It only has Vera 3 as a selectable device not Vera 2.  Vera Mobile works however using the MiOS username and password.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Cherokee180c on August 16, 2015, 05:22:05 pm
I was able to get working locally but still wondering about remote access.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on August 26, 2015, 12:39:21 pm
Apologies @Cherokee180c - my notifications seemed to have been missed some of these replies.

I was able to get working locally but still wondering about remote access.

What is the question in regards to remote access ?  The error below, I couldn't be sure, but possibly you've entered an invalid IP?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: slajgaj on September 13, 2015, 01:23:36 pm
VeraMate!
On today screen have to add some device. In the future are you planning to add other 'widgets'?
For example themperature, door/window sensor status, thermostat plugin...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: alaska99 on September 14, 2015, 05:13:01 pm
Hello,
I just purchase veramate premium ios and look very cool!
Someone know if I need install "VeraMate Alerts Plugin" in the app store Vera on my Vera Edge with last firmware? What if the function of this plugin?

Thank you.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on September 16, 2015, 08:22:17 am
VeraMate!
On today screen have to add some device. In the future are you planning to add other 'widgets'?
For example themperature, door/window sensor status, thermostat plugin...

Yes they're on the dev list, but the today widget hasn't quite got the popularity compared to other dev items, so may take a little while (if I'm honest)...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on September 16, 2015, 08:24:40 am
Hello,
I just purchase veramate premium ios and look very cool!
Someone know if I need install "VeraMate Alerts Plugin" in the app store Vera on my Vera Edge with last firmware? What if the function of this plugin?

Thanks :)   And I haven't heard of any reports of issues with the plugin on latest firmware, but yes, you will need to install this - it enables push notifications to be sent to your phone (so it depends if you want that).

More details on the FAQ: http://www.veramate.com/faq/push-notifications
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: tbell1961 on November 29, 2015, 01:19:44 pm
Hello,
New to vera and the entire Home Automation world. I'm trying to walk before I run. I have a Edge with UI7. I have one device, the Aeotec invisible door sensor on my front door. I am adding one item at a time until I figure things out. I have the vera mate app.

The device is added and shows up nicely on my vera dashboard. It shows up as a sensor. The beam from the sensor is red if the door is open and the beam is grey if the door is closed. So i know clearly if the door is open or closed.

I cannot get the same detail on my Vera app. I would like to know when the door is open vs. closed. I can't seem to find out how to do that. I have emailed veramate support, but they keep referring to the armed/not armed status. That is now what I am talking about. I don't want to know if I have armed it or not, I want to know if the door is open or closed.

Thanks
Tbell
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: anyra on November 29, 2015, 03:44:08 pm
Hi Veramate,
I'm having issues again with geofence not working unless the app is up on the main screen. If it is running on the background, scene that should run when I enter the geofence zone, doesn't work until I open the app.
This was working fine for me until the last copule of versions.
I tried with different battery usage configuration, but this doesn't change this behavior.
Any clues?

Thanks
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: waltzer11 on November 29, 2015, 07:05:44 pm
Same here. sometimes geofence works but most of the time it doesn't. i would say 85% of the time it does not work. i have 4 scenes (1) wife is home, (2) wife is away, (3) i'm home, (4) i'm away. these 4 scenes are link to buttons in multiswitch and work with PLEG. for example when scene "wife is away" did not run when she exits the fence, i will hit the "run" button manually in VeraMate; i do the same thing in scene "i'm away" and after doing these, all the sensors will arm.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on December 04, 2015, 10:02:43 am
I hope to have an update on this tomorrow/weekend.... I think I've found something that seems to have changed in iOS9, so am testing this now.  If successful, will have a beta out tomorrow for beta users.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: radon199 on January 09, 2016, 03:31:52 am
Hi,

Sorry if this was answered before. Are there any plans to add custom icons Home, Away, Scenes, etc? I would like to have a uniform look across the whole app main page.

Thanks,
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 15, 2016, 07:59:50 am
That's on the development list.  I couldn't give a real estimate yet, but hoping to look into this soon.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: rymiller on January 18, 2016, 12:15:29 pm
Regarding Geofencing issues, it's been quiet on these forums.  However, I still have problems with geofencing.  It was working the majority of the time a month or 2 ago but now it never works.

I see that it should have been fixed in 10.2.  I am on 10.3.??? but it not working yet.

Has this been fixed?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on January 18, 2016, 12:27:55 pm
I'm going through the support/query backlog, but there is a reliability issue still affecting some users that I'm trying to track down.  It looks like some of the iOS functionality that was used to battle with the iOS limitations when running in the background, isn't working all the time with iOS9.  Still investigating unfortunately.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: sasaba on January 21, 2016, 01:36:49 pm
Same here w/ regards to geofence working. Has not worked at all for several months. Currently on 10.3. I can see in Veramate (if I have it opened and displaying the geofence) that I am entering or exiting the geofence boundary but nothing gets triggered.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: kbmcguire on January 27, 2016, 08:02:50 am
+1 for geofencing issues  :(.  Only works about 50% of the time. 

iOS 9.2.1, VeraMate 10.3.2.1, Vera UI5 v1.5.622

Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: earlylearner on February 05, 2016, 02:26:41 am
Hi Guys, Do I need to activate the premium version to activate the voice control or is it optional?

I want to test this out.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Dr Rumack on February 05, 2016, 03:10:03 am
Does VeraMate require a separate in-app purchase for each device to control a watch? I have VeraMate premium but it is not recognizing the apple watch on additional devices.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pruitt68 on February 05, 2016, 05:26:33 am
Hi Guys, Do I need to activate the premium version to activate the voice control or is it optional?

I want to test this out.

No, you can use voice control without being a premium user.  Premium users are able to have voice control activated at all times and do not need to press the voice activation button first.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: pruitt68 on February 05, 2016, 05:31:55 am
Does VeraMate require a separate in-app purchase for each device to control a watch? I have VeraMate premium but it is not recognizing the apple watch on additional devices.

Yes, it has to be purchased separately.  Family sharing does not work for in-app purchases. 
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: earlylearner on February 07, 2016, 09:07:54 pm
it seems that the application, just doesn't get a response once you send a command. the voice activation only works once when your a premium user. I press the voice control nothing happens when I say a command.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 09, 2016, 05:12:28 am
it seems that the application, just doesn't get a response once you send a command. the voice activation only works once when your a premium user. I press the voice control nothing happens when I say a command.

The code is definitely not different between premium/free versions (other then the "always on" limitation).  There has been a recent bug report where a user has experienced it stopped working after some hours, and required killing the app and restarting (to be confirmed).  But otherwise, try changing some settings under the voice control section which can let you change the accent it detects, etc.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: earlylearner on February 09, 2016, 08:45:41 pm
thanks will try that, I'm using the free version, but I had an experience that once it gets the command it stops, will try out what you mentioned.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 10, 2016, 10:14:58 am
Actually I do apologise, the free version does have a limit on the number of voice activations allowed per day - you should have actually received a popup explaining this before it stops working.  The nuance server is a paid service, so I do limit free version access.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on February 11, 2016, 07:27:36 am
Notice: It's just been brought to my attention unfortunately a bug made it into 10.5 preventing many users from using the voice control feature - I'll be getting a release to Apple asap.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: stibbzy on July 04, 2016, 01:07:37 am
Any idea when we will be able to use the Today Widget without the app running in the background? I find it's not really useable with this limitation...
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: veramate on July 04, 2016, 04:54:43 am
Any idea when we will be able to use the Today Widget without the app running in the background? I find it's not really useable with this limitation...

I have to say I have no time frame for this at the moment - based on a couple of things, but also as this hasn't been a very requested/used feature.  It's a shame but Apple make it exceedingly difficult to communicate within these components, and to do networking from within the today widget will take considerable refactoring and changing VeraMate.   
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: stibbzy on July 04, 2016, 05:33:38 am
Thanks for the reply. Judging from the number of Vera apps in the app store that support a Today Widget, I'd have to say you seem to be right - it doesn't seem to be a much requested feature. I find this totally perplexing. I'm using Homewave since it's Today Widget can run without the app running, and i honestly barely open the actual app - its sooo much easier to swipe down from any screen to activate a scene or turn on a light, as opposed to opening an app. But I prefer VeraMates interface... (First world problems lol).
Title: Background Running
Post by: spudjr on November 30, 2016, 10:09:09 pm
Does Veramate run in the background IOS 10. Using it to trigger an IBeacon but seems it only triggers only if the app is in the foreground. Background app refresh is turned on. Thanks
Title: Re: Background Running
Post by: veramate on December 07, 2016, 07:21:30 am
Does Veramate run in the background IOS 10. Using it to trigger an IBeacon but seems it only triggers only if the app is in the foreground. Background app refresh is turned on. Thanks

It definitely runs in the background.   I haven't tested specifically with iOS10, so perhaps Apple has snuck in more requirements in order to run bluetooth in the background.   I'll look into it.
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: Eagles on December 24, 2017, 06:45:05 pm
My Dashboard shows nothing when I open the app.
How do I change that ?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: shapshere on January 13, 2018, 01:01:10 am
I thought the developer abandoned the app?
Title: Re: Introduction to VeraMate (for iPhone and iPad)
Post by: timmy2 on January 13, 2018, 12:03:37 pm
Either the developer has lost interest or chooses not respond to the support channel available in the premium app. Almost every time I open VeraMate Premium all the icons on its desktop fade out, and it takes up to a minute or more to repopulate before I can use it. It was once a reliable and useful app!