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General => Remote Control => Topic started by: Dragos Perju on December 23, 2015, 09:29:21 pm

Title: VeraMobile by MiOS (iOS)
Post by: Dragos Perju on December 23, 2015, 09:29:21 pm
Try out our new iOS app. Let us know your opinions and what new features would you like to see implemented.

https://itunes.apple.com/us/app/veramobile/id787203434?mt=8

If you want to be a part of our beta testing program and have access to features that are not yet released please subscribe here:

http://getvera.us7.list-manage1.com/subscribe?u=ac78fb944aeae20acd80c2407&id=e24829dc39



Dragos Perju,
iOS Team Lead @ MiOS
Title: Re: VeraMobile by MiOS (iOS)
Post by: sgruby on December 23, 2015, 10:44:09 pm
Hi Dragos,

This app is a nice upgrade from the old one. I'm sorry I didn't provide this feedback sooner, but here are some suggestions for enhancements:

1) The Status stuff on the dashboard takes up too much space and is pretty useless.
2) My Modes is not useful to me and I'd like to hide it.
3) When viewing devices, I'd like to be able to show a list of rooms and then the devices in each room. With something like 60 devices across 10 rooms, the By Room view is almost useless.
4) When viewing devices, having a Failed tab takes up real estate that really shouldn't be highlighted. Telling users that their devices failed is more of a troubleshooting thing.
5) The hamburger menu is a poor user interface element. Please see: http://blog.manbolo.com/2014/06/30/apple-on-hamburger-menus http://www.oliverfoggin.com/the-hamburger-menu-is-it-a-good-thing/
6) When in favorites, hitting Edit adds a favorite; it should just be add or +.
7) When adding favorites, the modal dialog is using a non-standard view where it doesn't cover the whole screen.
8) For alerts, there isn't a way to clear them.
9) When adding a geo-fence, it also uses that weird non-standard modal view.
10) When adding a geo-fence, the checkmarks are unclear if the green background is on/off. Using a standard iOS control makes this obvious. (There are a few other places using the checkmark as well.) I know you are trying to be consistent with the web interface, but it isn't clear.
11) In scenes, having the Info show a Legend basically means the user interface failed. If a user can't figure out what things mean, there is a problem.
12) When creating a new scene, the view does a push onto the navigation stack, but has a cancel button. Cancel buttons are usually for modal views

While this app does a lot more than my basic app, you can see some standard user interface with my iOS app. The source is freely available at: https://github.com/sgruby/VeraAutomationSwift

Please let me know if you have any questions about any of my comments. (I write iOS software for a living.)

Thanks for all the work updating this app!
Title: Re: VeraMobile by MiOS (iOS)
Post by: Dragos Perju on December 24, 2015, 09:23:55 am
Thanks a lot for this great feedback sgrugy. I am glad you like the update. Me and my team joined MiOS about a year ago to make this happen and we did a 15% percent refactor. The rest is a complete rewrite in swift, decoupled and reusable Cocoa Touch frameworks with complete adoption of autolayout and size classes.

Let me answer you to each point.

1) The old version had a long scrolling list as the dashboard screen. In order to keep consistency with the platform we had to keep the base elemnts but in the same time we tried to bring a more native look and feel.
I do agree that the first screen that is presented to the user should be filled with the most important information. But what is important to you could be useless to others. To solve this, the only solution is to make this start screen completely customizable. This is the direction that I will push in the future releases.

2) See no 1

3) Is the exact direction in witch we are heading with the overview feature. Please join the beta program and you will see what I mean.

4) Great observation. We will make this a filtering option.

5) Yet again, consistency with the platform. Personally I would prefer another solution. However a home automation app is that kind of app that people want it to be dead simple to use but in the same time to be able to make phenomenally complex configurations and customizations. I agree that Apple's own apps (not all of them to be honest) are masterpieces in terms of functionality and design but not even one gets even close to the complexity of a home automation ecosystem. I wonder why they didn't offer their own app for HomeKit...

6) For now the button is called Edit because on the modal screen that pops up you can both add or remove favorite devices. We will enhance this by implementing swipe to remove as favourite and then we will change the button to + and only show on the modal screen the devices that are not favs.

7) We use this kind of presentations to let the user have a sense of the content beneath. This presentations are going to be enhanced to have different behavior on large screen sizes and to be dynamic based on how much content needs to be presented.

8) Under development

9) Same as 7

10) Totally agree.

11) I don't think is needed anymore. Was kept from the old version.

12) Good observation. Will be changed to back for proper size classes. On iPad however it makes sense. This is a bug :)

I love to see passionate people and I am really glad that you provided us your feedback. I think that the Vera ecosystem is one of the most welcoming environments in home automation. The fact that people can write apps and bring different visions to this landscape is a remarkable thing.


Dragos Perju,
iOS Team Lead @ MiOS
Title: Re: VeraMobile by MiOS (iOS)
Post by: sgruby on December 24, 2015, 10:50:25 am
Hi Dragos,

Thank you for the detailed response. As you know, automation systems are very personal and as much customization you can provide would be much appreciated so that users can tailor the app to their needs.

While I see your desire to remain true to the platform, I think that you should re-think some things in particular the hamburger menu. A tabbed interface where the user can customize which tabs are shown would go a long way to showing all the functionality without resorting to the awkward interface. Also while the modal overlays that show underneath them do provide context, so do words at the top of modals. The partial overlays make sense on the iPad form factor, but just look weird on the iPhone.

Thanks again for moving this application forward!
Title: Re: VeraMobile by MiOS (iOS)
Post by: Dragos Perju on December 24, 2015, 11:45:24 am
This is becoming a really interesting and quite productive epic. I hope more people will join to share their opinions.

I do agree that the hamburger menu is not the best option but I'm not a huge fan of an entirely tabbed app also. To be honest, my kind of app is Paper from Facebook. I think it is a great experience to be able to use an app single handed. They really made a great job using only gestures to drive the entire UI.

Regarding the possibility of customization in our app or in any other mobile app that has to do with home automation I think this is the way to go. We will push forward to make this happen.


Dragos Perju,
iOS Team Lead @ MiOS
Title: Re: VeraMobile by MiOS (iOS)
Post by: integlikewhoa on December 24, 2015, 02:03:53 pm
This is becoming a really interesting and quite productive epic. I hope more people will join to share their opinions.

I do agree that the hamburger menu is not the best option but I'm not a huge fan of an entirely tabbed app also. To be honest, my kind of app is Paper from Facebook. I think it is a great experience to be able to use an app single handed. They really made a great job using only gestures to drive the entire UI.

Regarding the possibility of customization in our app or in any other mobile app that has to do with home automation I think this is the way to go. We will push forward to make this happen.


Dragos Perju,
iOS Team Lead @ MiOS

Problem is most people that are going to respond, join beta and such are more of a power user. Like myself we want customization and that is not always what the majority wants or needs.

I use HOMEWAVE myself. Custom icons, layout and pages fit my every need. Homewave is probley the most used app behind the stock app. So while I might request the same customization layout it might not be what your stock app really needs.

With 100 plus devices a list is the last thing I want to scroll threw.
Title: Re: VeraMobile by MiOS (iOS)
Post by: Dragos Perju on December 24, 2015, 02:35:20 pm
By customization I mean give the users the possibility to chose for example between a grouped view by rooms or by type or the way it is now. Give the possibility to save their preferences so they don't have to make those setups again and again.

The default behaviors may be good enough for most of our customers but offering possibilities to customize the experience can make a big difference for some. This could win you as a user in the near future:)

Our main goal is to offer the best  possible experience. I know that we have a lot to work to get there and this is why communication with you guys is so important.

Thanks for sharing you thoughts.


Dragos Perju,
iOS Team Lead @ MiOS
Title: Re: VeraMobile by MiOS (iOS)
Post by: RHINESEL on December 24, 2015, 02:49:24 pm
Great conversation.  Unfortunately, I don't have much to add.  I only used the app for 5 minutes before returning to VeraMate (iOS).

To me, the thing I care about most is room organization.  It's how I group my devices.  I want to open the app, select the room, and operate the device.  Really, anything else is just junking up the app.  I don't want to administer my HA system from my phone, I'll do that on the computer.  VeraMate and AutHomeation (Android) are great examples of Apps that focus on room organization.

Like you say, everyone's desires are different and it's going to be hard to make an app that satisfies everyone's needs.  It's a delicate balance of simplicity vs. customization.
Title: Re: VeraMobile by MiOS (iOS)
Post by: Dragos Perju on December 24, 2015, 03:12:52 pm
This is way I invite people to try out our beta version.
One of the features that's still on beta and it's not yet available on the App Store version is kinda what you want  :).
If you have the time please give it a try and let me know what you think.
Title: Re: VeraMobile by MiOS (iOS)
Post by: RHINESEL on December 24, 2015, 03:22:35 pm
This is way I invite people to try out our beta version.
One of the features that's still on beta and it's not yet available on the App Store version is kinda what you want  :).
If you have the time please give it a try and let me know what you think.

Sorry Dragos, I'm already Beta testing enough software as it is.   ;)

I'll keep checking in on the production software when a new version comes out.  Thanks for the work you do and I am encouraged in seeing the direction the software is going.
Title: Re: VeraMobile by MiOS (iOS)
Post by: integlikewhoa on December 25, 2015, 03:10:43 am
This is way I invite people to try out our beta version.
One of the features that's still on beta and it's not yet available on the App Store version is kinda what you want  :).
If you have the time please give it a try and let me know what you think.

Looks ok, do you have the option to hide devices say PLEG and other devices you don't want to see in those rooms?

Custom icons or is it same as what vera sees?
Title: Re: VeraMobile by MiOS (iOS)
Post by: DrLivingstone on June 05, 2016, 05:08:53 pm
I recently purchased a VeraPlus controller and am using (or attempting to use) VeraMobile as my primary Vera control app. (I also just requested to join the beta testing list, just in case some of what I'm about to say is already addressed.)

I have 2 primary points of feedback:

1. Relative to other Vera apps (e.g., VeraMate), one of the main things that VeraMobile lacks is any substantial customization: the ability to move tiles/devices around, hide portions of the dashboard that aren't of interest, etc... I know you've said that's an important direction for you; I guess the question is, how far along are you in that regard?

2. For the life of me, I can't get Geofencing to work, at least not the way I expect it to. I have been able to establish a geofence, and the VeraMobile app reports correctly to me when I leave or return. But in spite of checking the box that says "Set house mode to AWAY when nobody is at home", my house mode never changes to AWAY when I leave the geofence. In an effort to work around this problem, I've set up Scenes on my iPhone for turning a Virtual Switch on when I enter the Home geofence, or off when I exit the Home geofence - but those Scenes never trigger (e.g., the Virtual Switch doesn't turn off when I leave the geofence).

I'm actually kind of surprised that I have to jump through these kinds of hurdles. Setting the Mode to Home or Away, based on the physical presence of one or more users, is one of the most simple and basic requirements of a home automation system. With a SmartThings Hub (which I tried before settling on a VeraPlus controller), my iPhone automatically showed up as a device whose state (location) I could test and build scenes around. Clearly, VeraMobile is able to see me leaving and re-entering the geofence - it's just not doing anything useful with that info.
Title: Re: VeraMobile by MiOS (iOS)
Post by: jamac on August 20, 2016, 01:40:22 am
Is it just me or are the window coverings icons backwards on this app??? When I have an open blind both the web interface and the app show 100% (ie, 100% = fully open, 100% light). The web interface icon is an open blind (correct) but the app icon is a close blind (incorrect).
Title: Re: VeraMobile by MiOS (iOS)
Post by: marshalp on December 11, 2016, 05:01:26 pm
I realise this thread is quite old, but I have some questions?!

I'm using the app on an iPad.

1. When I browse my Vera the dashboard looks very different to the iOS app dashboard, why?
2. Would it be possible to favourite scenes so that they appear on the dashboard?
3. It would be nice if you could switch off statuses and modes, in fact it would be nice if the user could customise the dashboard view any way we like!
4. Why don't I have room icons like the ones shown on the screen shots in the App Store?
Title: Re: VeraMobile by MiOS (iOS)
Post by: n0ir on December 21, 2016, 03:15:59 pm
Hi Vera! The latest version of the iOS app seems to be broken. I can't open the app anymore, it force close right after launching the app. I'm on iPhone 6S with iOS 9.0.2.
Title: Re: VeraMobile by MiOS (iOS)
Post by: Scoutmedic on January 02, 2017, 04:48:46 pm
I cannot seem to get Geofences to work in the new app as well. The Geofence shows as active, location settings are set to "always" allow, an I can see when I'm out of the geofence on the map.
Title: Re: VeraMobile by MiOS (iOS)
Post by: FilthyBeast on January 02, 2017, 05:20:25 pm
Signed up for beta.  On the current app.  My Shortcuts, let me remove this section completely or change what is in it. "My Shortcuts" funny name for it since I didn't pick them.  I'd never want to shut all lights off or unlock all doors.
Title: Re: VeraMobile by MiOS (iOS)
Post by: kozacek on January 18, 2017, 09:48:10 am
Can someone please help me with a step by step procedure for taking the configuration from box.net for the SQ Blaster/SQ Remote so i can have vera mobile app. control the same devices. I talked to Mios and they can not even help with this. I am running UI5. Please help. If you can send to my email jkozacek@att.net
Title: Re: VeraMobile by MiOS (iOS)
Post by: rge on January 23, 2017, 06:16:23 am
Great app, nice and simple but does what it needs to.

The main missing thing is an indication of the update status - on slower networks, I have no idea how old the data is.  I notice the Windows app has an indication of this, please could you add to the iOS app, a simple spinner in the corner or something like that would be fine.

Of course adding the device data timestamp (a frequent request for all of UI7 from what I can see) would also be good.

And why not create a sub-board for this specifically, like the other remote control apps?
Title: Re: VeraMobile by MiOS (iOS)
Post by: Don Phillips on February 09, 2017, 08:32:40 pm
I have my wife setup as an other user but I cannot use her credentials to log into VeraMobile. I also cannot use her credentials to log to https://home.getvera.com/users/login. The "Checking Credentials..." and spinning circle just goes 'round and 'round.
Title: Re: VeraMobile by MiOS (iOS)
Post by: Kalapa on March 10, 2017, 02:14:26 am
Vera Mobile - Ecobee question..

"Vera Mobile" app displays "Inside Temp" and UP / Down arrows temp settings with current temperature, but not showing any temp mode  ( off / auto /cool /Heat ) options. These options displaying correctly on when I access via web page in UI7..

Is this a known issue with Vera Mobile app? or am I missing any settings here?

Note : Veramate app shows all these options in mobile app,
Title: Re: VeraMobile by MiOS (iOS)
Post by: deursen on October 19, 2017, 09:42:27 am
Since the update to watchOS 4 the versmobile does not start anymore and crashes. Is there a solution to fix this?
Title: Re: VeraMobile by MiOS (iOS)
Post by: AndrewM on November 11, 2017, 12:32:58 pm
Since the update to watchOS 4 the versmobile does not start anymore and crashes. Is there a solution to fix this?

Did you ever get this fixed as I have the same problem?

Andrew
Title: Re: VeraMobile by MiOS (iOS)
Post by: Mark Wittle on November 18, 2017, 10:55:13 am
VeraMobile 3.8, IOS 11

In order to receive Notifications in VeraMobile, VeraMobile must have "Allow Vera to Access Location" turned on (e.g., "Always").  Why is this required?

Thanks,
Mark Wittle
Title: Re: VeraMobile by MiOS (iOS)
Post by: Floridagator on December 27, 2017, 10:19:03 pm
I've switched to an iOS device from Android and I am unable to get the notifications to work. I made sure that they are turned on in the settings portion. I've uninstalled and re-installed the application. Any other suggestions?
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on January 14, 2018, 03:29:27 pm
With the latest iOS Vera mobile for iOS keeps creasing when scrolling through long list of devices and also when using the favourites section. Will an update be rolling out soon?
Title: Re: VeraMobile by MiOS (iOS)
Post by: Sorin on January 15, 2018, 09:32:12 am
Hello there,

Checking this with the mobile team as we speak and will keep you posted.

Are there any other details you can give me, that I can pass to the mobile team? About how many devices are we talking about ? is your Vera running the latest firmware?

Thank you.
Title: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on January 16, 2018, 02:38:41 am
Hello there,

Checking this with the mobile team as we speak and will keep you posted.

Are there any other details you can give me, that I can pass to the mobile team? About how many devices are we talking about ? is your Vera running the latest firmware?

Thank you.
I have just update led to the latest firmware, I am running Vera edge and latest iOS and app still crashes on two iPhones when selecting favourites which contains 6items(https://uploads.tapatalk-cdn.com/20180116/d85b3547337a420d6bf951f1e69c64b8.jpg)
In fact is worse after the latest server update making the iOS app crash when scrolling the first four devices under device section in the iOS app
Title: Re: VeraMobile by MiOS (iOS)
Post by: burn1out on January 21, 2018, 08:16:12 am
I waited for an update, I have android and the mobile app constantly disconnects, select connect, then wait, then it connects, then disconnects again. Using imperihome works great as normal.
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on January 22, 2018, 02:45:30 pm
Hello there,

Checking this with the mobile team as we speak and will keep you posted.

Are there any other details you can give me, that I can pass to the mobile team? About how many devices are we talking about ? is your Vera running the latest firmware?

Thank you.
Hi there,
Any update from the mobile team ?
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on January 31, 2018, 02:44:29 am
Hello there,

Checking this with the mobile team as we speak and will keep you posted.

Are there any other details you can give me, that I can pass to the mobile team? About how many devices are we talking about ? is your Vera running the latest firmware?

Thank you.
I have just update led to the latest firmware, I am running Vera edge and latest iOS and app still crashes on two iPhones when selecting favourites which contains 6items(https://uploads.tapatalk-cdn.com/20180116/d85b3547337a420d6bf951f1e69c64b8.jpg)
In fact is worse after the latest server update making the iOS app crash when scrolling the first four devices under device section in the iOS app
I have also observed on IOS app that geo scenes set to only action when in away mode still trigger when in home mode
Title: Re: VeraMobile by MiOS (iOS)
Post by: michelhamelin on February 03, 2018, 09:03:06 am
We have 3 iphone with 3 different account, at least 2 or 3 times a week they disconnect from controller but not at the same time and they are still loggin in the account ?
In that case geofence is not working.
What is causing that?
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on February 04, 2018, 02:55:04 am
We have 3 iphone with 3 different account, at least 2 or 3 times a week they disconnect from controller but not at the same time and they are still loggin in the account ?
In that case geofence is not working.
What is causing that?
IOS App seems to be broken since the last two hub updates and waiting for the mobile team to provide an update to the app and update to posts on this thread:-(
Title: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on February 09, 2018, 06:53:31 am
Looks like with the recent update the crash bug has been resolved (thanks). I will test the geo location bug later and report.
Edit:
I Spoke too soon, scrolling through device list crashes the iOS Vera app after the first 7devices
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on April 21, 2018, 02:13:13 am
Hello there,

Checking this with the mobile team as we speak and will keep you posted.

Are there any other details you can give me, that I can pass to the mobile team? About how many devices are we talking about ? is your Vera running the latest firmware?

Thank you.
Hi John,
Any update on when the IOS Vera app might have this app crash issue fixed?
Title: Re: VeraMobile by MiOS (iOS)
Post by: Sorin on April 24, 2018, 08:07:44 am
Hello guys,

Checked this with the mobile team and this will only happen under special conditions. An unsupported device or plugin created device.

Anyone having this issue please submit a ticket for investigations.
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on April 27, 2018, 05:20:36 am
Hello guys,

Checked this with the mobile team and this will only happen under special conditions. An unsupported device or plugin created device.

Anyone having this issue please submit a ticket for investigations.
This issue only occurs when on mobile internet and is not reproducible when connected to home wifi
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on May 06, 2018, 08:00:25 am
Looks like the latest IOS update has fixed the crashing while scrolling though devices when connect to 4g mobile internet but now the app can no longer view camera feeds, I just get a spinning circle and never loads but through a web browser accessing Vera I can view the camera live feed successfully...
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on May 08, 2018, 03:01:44 am
Hello guys,

Checked this with the mobile team and this will only happen under special conditions. An unsupported device or plugin created device.

Anyone having this issue please submit a ticket for investigations.
Hi John,
Is this something you can pass onto the mobile team for them to look at possibly?

Can not view live camera streams from IOS app since the latest IOS app update
Title: Re: VeraMobile by MiOS (iOS)
Post by: Sorin on May 09, 2018, 07:28:01 am
Do you think it might be related to this? http://forum.micasaverde.com/index.php/topic,81816.0.html
Title: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on May 09, 2018, 05:28:22 pm
Do you think it might be related to this? http://forum.micasaverde.com/index.php/topic,81816.0.html
Hi John,
I am running 2 different models of foscam and I have not updated the firmware on my Vera edge or cameras, only the iOS app has updated and only the IOS app can no longer display camera live feed, the Vera edge can still successfully control and display live feed
Title: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on May 10, 2018, 02:11:22 am
Do you think it might be related to this? http://forum.micasaverde.com/index.php/topic,81816.0.html
I should also point out observation from Vera app on my iwatch which now has cameras as a selection and both my foscam cameras are listed and show an image that seems to be updated every few minutes where the Vera iPhone app gets constantly stuck connecting with a spinning connection circle
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on May 17, 2018, 06:02:59 pm
Do you think it might be related to this? http://forum.micasaverde.com/index.php/topic,81816.0.html
I have now updated my Vera edge to the latest stable build and the iPhone IOS app still can not view live camera stream where as the Vera edge displays the live view fine and also the iwatch does a rolling image update of the same cameras. As I am sure you are aware it is important when your away and an alert is triggered to be able to live view your cameras...
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on May 22, 2018, 05:51:42 am
Do you think it might be related to this? http://forum.micasaverde.com/index.php/topic,81816.0.html
Hi John,
Is it possible to get the mobile team to look at this bug introduced with the last iPhone app update? It was working fine prior to the last iPhone app update
Title: Re: VeraMobile by MiOS (iOS)
Post by: HSD99 on June 01, 2018, 05:08:06 pm
The latest version of the app on IOS under the "+ Device" function has the labels for "Cameras" and "Dimmers and Lights" reversed. Cameras show up under "Dimmers and Lights" and vice versa.  :(
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on June 24, 2018, 05:53:11 pm
Still cannot view my Cameras using latest IOS Vera app
Is this being looked into? Anyone?
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on July 30, 2018, 04:12:21 pm
Do any employees read these Vera threads?
Title: Re: VeraMobile by MiOS (iOS)
Post by: Don Phillips on July 30, 2018, 09:05:43 pm
Sorin seems to chime in about once a week or so.
Title: Re: VeraMobile by MiOS (iOS)
Post by: Sorin on July 31, 2018, 04:12:30 am
Hello Guys,

There is an issue only with third party mjpeg cameras. Support for these cameras will be added back to the iOS app starting with 7.28 firmware update on Vera and mobile apps. (usually within 1 month from the previous mobile app update you've got)
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on July 31, 2018, 07:34:10 am
Hello Guys,

There is an issue only with third party mjpeg cameras. Support for these cameras will be added back to the iOS app starting with 7.28 firmware update on Vera and mobile apps. (usually within 1 month from the previous mobile app update you've got)
Thanks for the update John. I am a bit confused with the reference to 7.28 ? My Vera edge is running 1.7.4000 firmware and my iOS app is version 3.17 both on the latest stable versions
Title: Re: VeraMobile by MiOS (iOS)
Post by: Hefat on August 05, 2018, 07:16:59 pm
Hi, I am new here so... Hello everyone,  I am installing my new Vera Secure, my old X10 based system is almost in a box. All seems to go fine but now I have problems with the Vera mobile app's. I have it on my iPhone (ios 9.3.5), on my android tablet (7.0) and on my laptop (win10). I am missing a lot of menu items on all three systems, mostly in the "setting" menu : location, net & wifi, backup, logs and settings, firmware . With the iOS version I can do the setup of the access code of the mini zapato Rfid keypad, in the win10 or android version I don't find this option. The timestamps on the alert messages are now in US time be corse I can't change the location. What am I doing wrong ?
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on August 06, 2018, 05:11:38 am
Hi, I am new here so... Hello everyone,  I am installing my new Vera Secure, my old X10 based system is almost in a box. All seems to go fine but now I have problems with the Vera mobile app's. I have it on my iPhone (ios 9.3.5), on my android tablet (7.0) and on my laptop (win10). I am missing a lot of menu items on all three systems, mostly in the "setting" menu : location, net & wifi, backup, logs and settings, firmware . With the iOS version I can do the setup of the access code of the mini zapato Rfid keypad, in the win10 or android version I don't find this option. The timestamps on the alert messages are now in US time be corse I can't change the location. What am I doing wrong ?
Hi Hefat,
The Vera apps are not fully featured and best to use a web browser to manage your system and the apps for limited functions e.g I used to use Vera mobile for IOS to check my cameras what alarm goes off and I am away from home (currently not working), also some geo functions.
Hope this is of some assistance
Title: Re: VeraMobile by MiOS (iOS)
Post by: Sorin on August 06, 2018, 05:49:14 am
@Hefat,

As PrincessCleavage says, VeraMobile UI is not yet the web version 1to1.
If you wish to change your location settings, it can be done from the web browser under Users & Account Info -> Unit settings.

Only the fully pre-integrated and supported device will show up correctly on the mobile app. Nonetheless, even if a device does not show correctly on the mobile app, it can still be integrated in scenes(made from web), that will be accessible to be triggered from the mobile app.

Hope this helps.
Title: Re: VeraMobile by MiOS (iOS)
Post by: Hefat on August 06, 2018, 05:56:22 pm
Thank you Princesscleavage and Sorin, you solved my problem, I wasn't aware of this browser access.
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on August 14, 2018, 04:52:36 am
Hello Guys,

There is an issue only with third party mjpeg cameras. Support for these cameras will be added back to the iOS app starting with 7.28 firmware update on Vera and mobile apps. (usually within 1 month from the previous mobile app update you've got)
Thanks for the update John. I am a bit confused with the reference to 7.28 ? My Vera edge is running 1.7.4000 firmware and my iOS app is version 3.17 both on the latest stable versions
Hi John,
Is it possible to get clarification on the above query please
Title: Re: VeraMobile by MiOS (iOS)
Post by: HSD99 on August 14, 2018, 09:19:51 am
I believe 7.0.28 will be the next release. The current release is 7.0.27, which has the various specific versions for the different platforms, e.g. 1.7.4000 for the Edge; 1.7.4001 for the Plus.

It's a confusing system.
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on August 16, 2018, 02:42:46 am
I believe 7.0.28 will be the next release. The current release is 7.0.27, which has the various specific versions for the different platforms, e.g. 1.7.4000 for the Edge; 1.7.4001 for the Plus.

It's a confusing system.
Thanks for the explanation HSD99
Title: Re: VeraMobile by MiOS (iOS)
Post by: slajgaj on September 11, 2018, 07:35:57 am
Vera to IOS application = 0  :-X :-X :-X :-X :-X :-X :-X

Veramate : Dead

Simple Vera: Dead

HomeWave: Dead

VeraMobile (Vera's app) :
POOR


Support to Apple Watch : 0
Only one Apple watch best design was from VeraMate



What's NEXT?
Vera is on the edge of the gap
Fibaro Home center is every day and every time, but i hate the FHC :(

Good morning Micasaverde it is the XXI. century ! Time to wake up!
Title: Re: VeraMobile by MiOS (iOS)
Post by: mtruppi on September 20, 2018, 02:08:59 pm
Vera to IOS application = 0  :-X :-X :-X :-X :-X :-X :-X

Veramate : Dead

Simple Vera: Dead

HomeWave: Dead

VeraMobile (Vera's app) :
POOR


Support to Apple Watch : 0
Only one Apple watch best design was from VeraMate



What's NEXT?
Vera is on the edge of the gap
Fibaro Home center is every day and every time, but i hate the FHC :(

Good morning Micasaverde it is the XXI. century ! Time to wake up!

VeraMate is actually the reason I stayed with Vera as long as I have.  The app was not perfect, but the UI made it easy for me to quickly see, or do, what was needed.  I "had" quite a few status/control items in the home screen of VeraMate, and that level of density cannot be done on the Vera official app.  Another really key feature of VeraMate was you could change the icons to match what the device actually is.  A door lock shows a padlock (either opened or locked), a garage door shows a garage door (either open or shut), and motion sensors would show a person (either green or red).  It was just easy.   

I have added the items I really need to the favorites section of the Vera app, but i have so many items I have to scroll up and down if I want to know a particular status.  VeraMate allowed me to open, check status, and take one touch action in one simple screen. 

Everyone has their own idea of what is efficient, but for ease of daily use, the Vera app misses the mark horribly for me.  If Vera wants to keep, or get new customers, the mobile device efficiency/ease of use must be front and center.  I really think 90% of Veras problems are a direct result of engineers who don't understand the needs of the average person.  No one needs to fumble with an app and scroll through screens to accomplish multiple simple tasks.  There is a massive opportunity today to put automation in the hands of the average person, and Vera is missing it.
Title: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on October 02, 2018, 11:21:53 pm
@Hefat,

As PrincessCleavage says, VeraMobile UI is not yet the web version 1to1.
If you wish to change your location settings, it can be done from the web browser under Users & Account Info -> Unit settings.

Only the fully pre-integrated and supported device will show up correctly on the mobile app. Nonetheless, even if a device does not show correctly on the mobile app, it can still be integrated in scenes(made from web), that will be accessible to be triggered from the mobile app.

Hope this helps.
Hi John,
Is it possible to get an Eta when IOS will again support viewing cameras from the app  ? Also the iwatch app just states ?updating status? and never connects
Title: Re: VeraMobile by MiOS (iOS)
Post by: mblindsey on October 16, 2018, 12:20:50 am
This app is not working on a new iPhone XS w/iOS 12.1.  Mine crashes when opening.  It does work on in an iPhone 7 w/iOS 12.  Those are the only two data points I have....anyone else having issues?
Title: Re: VeraMobile by MiOS (iOS)
Post by: Sorin on October 17, 2018, 05:02:36 am
Indeed, there might be some issues with iOS 12.1, but the Vera app will surely be updated until iOS 12.1 gets out of beta.
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on October 17, 2018, 09:25:23 am
This app is not working on a new iPhone XS w/iOS 12.1.  Mine crashes when opening.  It does work on in an iPhone 7 w/iOS 12.  Those are the only two data points I have....anyone else having issues?
Cameras still can not be viewed from the iOS app just get constant connecting circle. Which makes checking alerts useless from the app remotely
Title: Re: VeraMobile by MiOS (iOS)
Post by: bjwhite3114 on November 24, 2018, 10:54:56 am
Glad to see I'm not the only one.   Inside my wifi network, I can view camera but on LTE it doesn't work.    I've checked memory and load on vera device and its fine.   Tunneling all checks out on troubleshooting page.

Just tried the veramate app and camera works just fine on that.   Also works fine in safari over LTE which pretty much narrows it down to the vera mobile app.

This has not worked for ages.   Is there anyone working on the app anymore?
Title: Re: VeraMobile by MiOS (iOS)
Post by: Opt2bout on December 26, 2018, 11:09:38 am
Well, nothing about 3.19 and not being able to connect to an online controller yet...this either means noone is using the app, or worse, noone is using Vera.
Title: Re: VeraMobile by MiOS (iOS)
Post by: PrincessCleavage on December 30, 2018, 05:20:17 am
Well, nothing about 3.19 and not being able to connect to an online controller yet...this either means noone is using the app, or worse, noone is using Vera.
I?m on 3.19(1) beta and app seems to be working fine and I also can view camera remotely again:-)
Title: Re: VeraMobile by MiOS (iOS)
Post by: Sorin on December 30, 2018, 03:17:08 pm
The mobile team pushed 3.20 today which, among other improvements fixes some connectivity issues for users that had special or awkward characters or symbols in user data.