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General => General => Topic started by: svaleb on December 14, 2017, 04:07:58 pm

Title: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 14, 2017, 04:07:58 pm
Have some trouble with this new device !
It seems it is not supported by Vera yet.
I added it as a generic device and it stops configuring at "Failed at; wait! Getting the manufacturer".
I have put in a ticket and hope others will do the same.
In Vera it seems it has no advantage from other thermostats, in the Fibaro system it has more features.
Vera is not eager to support European devices. I asked them to support the Comet thermostat a couple of years ago but it never happend.
Now the same company has made a new thermostat "Spirit" ...let us see.
They will have to do something about the Fibaro...but when ?
Title: Re: Fibaro radiator thermostat FGT-001
Post by: kwieto on December 14, 2017, 05:31:43 pm
Both comet and spirit works with Vera.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 15, 2017, 04:26:08 am
Do not know about spirit but I cannot change modes in the comet.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 15, 2017, 06:00:46 am
Never the less.
I would like some information on haw others makes this new thermostat work best.
At first how to configure ?
Witch files to use, devicefile ect. (vera made it a HVAC ZONE-THERMOSTAT... as well as the Comet). My Danfoss is something else and works as expected.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: kwieto on December 15, 2017, 04:02:39 pm
(vera made it a HVAC ZONE-THERMOSTAT... as well as the Comet). My Danfoss is something else and works as expected.

Yes, this is probably because if radiator head reports temperature reading to the controller it is by default HVAC device type. Devolo radiator head, which is a Danfoss clone, appears also as HVAC device, just because it has firmware tweak which allows it to report temperature to the controller, which is not possible with original Danfoss.
So Fibaro probably will appear the same as Devolo or Comet.

Anyway, you use Heat mode only in such case (other wouldn't work with work with a radiator anyway) and it works good. The same for Comet and Devolo, they are working without issues. Or you can change Device_type, Device_file and Device_json for same as you have in Danfoss and it will appear the same way. Not sure if you won't loose ability to see temperature readings, though.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Sammy2 on December 16, 2017, 03:03:57 pm
Does this work for warm tiles floor heat?

Sent from my SM-G930P using Tapatalk

Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 17, 2017, 07:34:58 am
@kweito

Yes. the first problem is to make it configure !
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Chrisfraser05 on December 17, 2017, 12:18:19 pm
A problem I've had with ALL Fibaro products on Vera is that they'll only configure within about 2 feet of Vera.

Everything else configures correctly across the network
Title: Re: Fibaro radiator thermostat FGT-001
Post by: kwieto on December 17, 2017, 03:21:04 pm
Yes. the first problem is to make it configure !

I thought you get past configuration, as you said "Vera made it HVAC..."
It might be a problem of distance, as @Chrisfraser05 says.
Somewhere on the forum I've read advice to leave device straight after pairing for at least couple of minutes (recommended even 15 min) to allow it exchange full information with a controller.

I have Aeon switch which initially was failing the configuration, but switching it ON or OFF after such message appeared allowed it to finish the process somehow. It looked like the connection was broken during the pairing and sending command to the switch made it "visible" for controller again.
It seems that your device also starts configuration process but is not finishing it properly. Maybe forcing Fibaro to wakeup will help?
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 17, 2017, 03:57:12 pm
Thanks !
But it is within 2 feet.
And it works...I am able to change mode (heat and off) and temperature but does not report temperature back.
It stil says failed at manufacturer and it says -3 in configuration under advanced.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: kwieto on December 18, 2017, 03:26:41 am
Ask Vera support for help.
There is a capability responsible for reporting current temperature, I've had a problematic Devolo which started to report temp. after adding it (I compared capabilities list with other unit and found that one is missing on device with problems).
But I don't know if it will work for Fibaro as well and it definitely won't clear the error you have.
Maybe support can find some workaround for your issues.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 18, 2017, 11:29:12 am
I have mailed support and they said eksclude and include.
But before I could try the controller went down. no service and internet light.
I must try to solve this at first. Will be back.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 19, 2017, 01:07:00 pm
Vera is back again from its unknown fault,
I have tried to eksclude/include several times as support suggested, no dice.
Support took a look at it again and made id configure from -3 to 0.
It has stopped showing battery charge and still no temperature is reported back.
 
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 21, 2017, 09:45:07 am
This is from support

"have done some further research regarding this device and we don?t have an official integration for it.

Also because of this the vera unit is not able to take all the details from it in order to finish the configuration.

In the settings that option I have set it to ?no? in order to get the unit to stop from asking continuosly the device for variables."



Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 26, 2017, 07:30:15 am
As other Fibro devices it seems to take some time.
I hobe they will do it soon, after all a thermostat is for winter use.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: JohnK on January 02, 2018, 05:54:57 am
Hm,.. Getting same problems reported re not completing configuration: I'm  getting a persistent error of ?please wait! Getting the manufacturer?.  I have gone though three to four cycles of excluding it, an re-including it, waking it up, and leaving it for 18 hours, without making any progress. Emailed the vendor and they suggested contacting Vera tech support.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on January 04, 2018, 05:01:00 am
     
Found this on Fibaro forum today.
 

"I had a very bad experience with the heat controller last night.

One of them is placed in a closed desk at 2nd floor. I have not noticed that the battery level was low yesterday (10%). At beginning of the night, the battery was fully discharged.

 

In this case, the behaviour of the heat controller seems to be : put in fully open position. This is not a good design choice, and this is very dangerous  : the radiator will heat without any temperature feedback!!. The temperature has risen all night long ... up to 50..60 degrees in the room. Some smoke has been generated when opening the door in the morning. I go rarely in this room... what if this situation was maintained all the day???

 

On the other side, this open valve mode is probably controlled by a microcontroller. What if any failure mode happen (even with battery fully charged), putting accidentally the valve in this mode??? Additionally in this mode, even with deported sensor, you will probably don't have any temp  feedback...

 

For me, this open valve mode is a huge human security lack which can result in catastrophic events . Imagine of the valve was installed in the baby room!!!!

 

My project of installing these valves in every room is paused now if no solution is found to avoid that!"

Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on January 04, 2018, 05:05:14 am
And this from there support.

" Thank you for your patience!

 

I just wanted to make sure that those information posted by @eureka are accurate:

- extra sensor reports every 10 minutes to the thermostatic head

- The Fibaro Heat Controller reports to the HC every 2-3 hours or when the temperature readings differ by 0.5-1 degree from the last report

- we found some incorrect calculations

 

I can confirm that we are preparing an update for The Fibaro Heat Controller. However, I cannot specify any dates just yet."

 
Title: Re: Fibaro radiator thermostat FGT-001
Post by: kwieto on January 04, 2018, 05:43:30 am
Fibaro had some flirt with Danfoss thermostats in the past, and I suppose the new one is in fact some variation of (modernized?) Danfoss LC-13 head, for which I found similar behaviour as you describe (valve completely open in case of running out of power).

After short marriage with Danfoss and its clones (Popp, Devolo) I prefer Eurotronic products, at least at places where they are not visible at the first look.
They are bulky and ugly compared to Danfoss and especially new Fibaro product, but they are very reliable and, if I remember correctly, in case of power outage the valve just stays in its last position.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on January 05, 2018, 03:38:42 am
Yes, I have Danfoss and eurotronic (comet), but I ekspected more from fibaro.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on January 11, 2018, 06:20:03 am
Copy from Fibaro forum


"I too am seeing issues with the heat controller and external sensor not opening the valve when the room is colder than the setpoint and not closing the valve when the room is (much) warmer than the set point.

 

To make things worse, I am a HomeSeer user and have no way to apply a firmware update when it is released. My distributor (Vesternet) will not offer an upgrade service and will only offer a return and "hopefully you will get the right firmware if you purchase another one".

 

Can you (Fibaro) please consider again those of your customers who may have invested lots of money in your modules but use another controller?

 

I personally can't see 'reverse engineering' being a big risk and even if it were, there are many ways you could put firmware out there without it being accessible to prying eyes. (Encrypted files applied through a small standalone application, for example).

 

In this day and age releasing products that will inevitably need firmware updates without providing an accessible means of applying those updates is very limiting.  Having invested hundred of pounds over the years in HomeSeer software I don't want to have to spend more money on tools to make the products I have bought in good faith work.   I don't have to buy hardware to apply firmware updates to other things (PC Bios, RFXCom, Aeon Zwave modules, Bluetooth headphones, Amazon kindle, Amazon Echo, Apple iPhone etc. etc. etc.

 

Hopefully you will find a way to allow all your customers to keep their products up to date. I have my fingers crossed."

 
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on January 15, 2018, 04:11:20 am
Fibaro has found faults.
This is a copy from there forum.
From the administrator

 "In this case, once the new firmware will be deployed, you will be able to use standard warranty procedure:

you can return to the place you bought it and they will send it back to us for the update (free) or you can send it directly (one-way shipping cost to Poland)."

I beleave fibaro will make the update in there own system HC2 and HCL

BUT !   VERA please fix the integration
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Nisse57 on March 08, 2018, 06:48:16 am
Any news on Vera support for Fibaro radiator thermostat FGT-001 ?
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Sorin on March 08, 2018, 09:03:12 am
We don't have any samples yet, from Fibaro, for this device. As soon as we'll get them, we'll look forward to integrate them.
Fibaro is one of the manufacturers that constantly supply us with their new devices, for integration purposes.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on March 08, 2018, 04:10:44 pm
Thanks Sorin
Good to see this in the forum !
Regards
       CE
Title: Re: Fibaro radiator thermostat FGT-001
Post by: dotneft on May 07, 2018, 04:31:47 pm
Hello!

do you have any news about FGT-001 support?
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Joe Daring on June 23, 2018, 06:55:58 pm
Hi there...
Does anybody have any info about whether the Fibaro Heat Controller (TRV) is working now???
I mean both in general, as I understand a new Firmware was needed to have the TRV behaving correctly, and particularly in Vera?

Will be shopping for some TRVs before winter and the Fibaro Unit is very appealing...

Thank you
Joe
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on June 25, 2018, 04:43:50 am
There is no news.
Fibaro made a new firmware and it did not work, they are still working on an other.
The fibaro thermostat is only upgradeable in fibaro controllers.
Vera can do the upgrade if they have an agrement with fibaro but acording to Sorin thy have not even recived a thermostat yet.
For now the thermostat cannot be properly integrated in Vera.
When it came it was said "works in all z-wave sysestems but it still does not work in Vera.
BUT it STILL does not work in the fibaro system.
Bare i mind that temperature is not reported back from the thermostat unless you have the little bluetooth device for it.
Fibaro is of that oppinion that users does not need/cannot understand or handle the temperatur messured at the thermostat.
Besides (my personal wiev, I was aware when baying) I would prefer degeres shown in ciffers not coulors, it is difficult to tell grandmother, aunts and guests what coulors to use.

When, some day, it can be integrated in Vera you cannot be sure all features will work.


Title: Re: Fibaro radiator thermostat FGT-001
Post by: Joe Daring on June 25, 2018, 06:54:42 pm
Hi Svaleb and thanks for the update...

Looks like I won't be able to get a couple of these devices shortly..

Better look for something else..

Regards, and thanks again
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Tobb3 on July 21, 2018, 06:40:53 am
Got this reply from vera support today
"The device that you are asking about was only tested by our development team and the integration is in progress, but I do not have an ETA for this."
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Joe Daring on July 27, 2018, 09:38:43 am
Thank you for the update, Svaleb...
I guess it's better not to hold my breath about this TRV... Too bad!

It's the best looking device in the category...

Oh, well...

Joe
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on October 11, 2018, 05:54:17 am
Fibaro is now working on FW 4.5.
There is no schedule.

Any news from VERA ?

And what about upgrade in VERA ?
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on October 29, 2018, 06:11:54 am
Any news ?
From Vera ?
Or others ?
Title: Re: Fibaro radiator thermostat FGT-001
Post by: MasterZ on November 06, 2018, 11:56:21 am
I just bought the Fibaro heat controller and I have the same issue (failed at getting manufacturer).
I hope this will be fixed soon as this thread started 8 months ago already.

I'm getting more and more issues with my fibaro devices in the Vera (all my fibaro switches 2x3 reports cannot detect device, although they work fine).
If this thermostat issue is not fixed soon, I might have to look into other Zwave controllers...
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on November 12, 2018, 05:17:30 am
Could we here something from VERA, please ?!
Ther must be some news.

 on: July 21, 2018, 06:40:53 am ?
Insert Quote

Got this reply from vera support today
"The device that you are asking about was only tested by our development team and the integration is in progress, but I do not have an ETA for this."



Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 04, 2018, 05:52:06 am
Sorin !
Let us hear something from you !
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Sorin on December 04, 2018, 07:44:47 am
svaleb, I'd love to give you something more than you already have.

All devices integration follow the same timeline as the one described by Melih, in the main acquisition topic. We've gone through a transition and how I see things, the upcoming firmware updates will contain mainly stabilization and bug fixing followed shortly by new device integrations.

I've bumped the integration request for this device.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on December 05, 2018, 03:32:18 am
@Sorin
Thanks for your answer !
Is all I say.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on January 31, 2019, 06:04:00 am
New firmware 4.5 has been released from Fibaro.
We are still waiting for integration in Vera.
?.And how to update.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: sunqan on January 31, 2019, 06:50:39 pm
New firmware 4.5 has been released from Fibaro.
We are still waiting for integration in Vera.
?.And how to update.

the updating is easy... you just get a fibaro controller, or a friend with one, and connect the thermostat to that box, do the upgrade, remove it from that box and move it back to your vera network.

doing firmware updates on zwave equipment is something that no controller manufacturer wants hard enough.

:-(
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Vaccaro on February 04, 2019, 10:22:28 am
Has there been any news on this, Svaleb? Did the new firmware update make this integration possible?
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on February 05, 2019, 06:04:36 am
No.
It seems to be a Vera problem.
About security exchange.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: Sorin on February 06, 2019, 04:53:47 am
I would not necessarily reduce this to a Vera problem as Failed to exchange security keys is more of a generic pairing issue due to the environment (interferences, pairing distance, pairing sequence used on the device) or many other things that can interrupt the key exchange. Most of the time this resolved by doing the pairing again, maybe at a closer range.

As per the functionality of this device after the pairing, I can't say much as we didn't officially integrate it but this device is on our shortlist.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on February 06, 2019, 08:12:38 am
@Sorin

I have had this device for more than a year.
I have tried frequently to integrete, from far to close, asked for help from support at least 2 times.
And I am not the only one.
I have even had answers from you in this tread. You said tou had "bumped" the integration and told me it followed the "bigger timeline".
So what is the truth.....?
If it is possible to integrete, tell me !

And please make it possible to upgrade the firmware from vera. I know it is possible.
Mine has FW 4.0 and fibaro has made corrections on lots of errors and is now on FW4.5.
Title: Re: Fibaro radiator thermostat FGT-001
Post by: svaleb on March 07, 2019, 09:15:59 am

Reply from Sorin 7 of March 2019
 
 
Re: MIOS Acquisition
? Reply #522 on: Today at 08:56:01 am ?

Quote
FGT-001 uses a newer implementation for radiator thermostats when comparing it with the existing ones in the market and requires updates to the supported command classes.

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