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General => Remote Control => VeraAlerts => Topic started by: ShawnInFL on April 24, 2018, 08:49:18 am

Title: RICHARD, ARE YOU THERE?
Post by: ShawnInFL on April 24, 2018, 08:49:18 am
I've been emailing Richard regarding license payments I made for Vera Alerts with no reply???

Are you still answering emails and issues from users?
Title: Re: RICHARD, ARE YOU THERE?
Post by: cw-kid on April 29, 2018, 06:09:59 pm
Richard appears to be AWOL recently, I also had a licensing question which I emailed but never got a reply either.

Hope everything is OK and Richard hasn't stopped his Vera development.

PLEG, Vera Alerts, Vera Concierge all critical Vera 3rd party plugins.

We just have to hope all is well and he will return at some point.
Title: Re: RICHARD, ARE YOU THERE?
Post by: ShawnInFL on April 29, 2018, 06:13:37 pm
I did hear back from him by email a few days later. Perhaps you can give that a try. He's a needed piece to the Vera puzzle for sure.
Title: Re: RICHARD, ARE YOU THERE?
Post by: cw-kid on April 29, 2018, 06:20:19 pm
I was upgrading from a Vera Edge to a Vera Plus I just purchased the licenses again as it seems you can't transfer them from an old unit.
Title: Re: RICHARD, ARE YOU THERE?
Post by: Inzax on April 29, 2018, 09:11:56 pm
You can transfer...but you need Richard to do it.  He moved a license for me over to my second vera.