I'm experiencing this and wonder if anyone else has the answer ?
I tried to ssh using root and my root password but alas no luck. Following http://wiki.micasaverde.com/index.php/Logon_Vera_SSH
, the work around is to enable customer care then you will see a message below stating:
Tech support is enabled
12345678-xxxxxx (SSH: 12121 TS_SRV=vera-us-oem-ts21)
The first part e.g. 12345678 is your Vera serial number, and the second part xxxxxx is the remote password. So I did that, and successfully logged in via PuTTY.
Once in, I then ran "nvram show | grep pass"
- but that just gives me the same root password that I tried before - which for some reason is not working !
So it's clear I have the right password, and I am using 'root' correctly as the user so why would it say authentication failed !!!
Does anyone have any idea what the cause might be and what alternatives I have ?