Author Topic: WAN Access Not Working - I think I've Tried EVERY Possible Combo  (Read 2630 times)

Offline deursen

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Re: WAN Access Not Working - I think I've Tried EVERY Possible Combo
« Reply #15 on: July 07, 2016, 03:31:37 am »
Just removed and re?ntered the mios auth server settings and now it connected but only once. Next attempt there was no connection. Is there maybe somekind of timeout for the app when not able to connect to the auth server? And not trying to reconnect?

Servers used:

https://vera-us-oem-autha11.mios.com
https://vera-us-oem-autha12.mios.com
https://vera-us-oem-authd11.mios.com
https://vera-us-oem-authd12.mios.com

Offline intveltr

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Re: WAN Access Not Working - I think I've Tried EVERY Possible Combo
« Reply #16 on: July 07, 2016, 01:52:27 pm »
I'm not sure what is going on, the logs are inconclusive so far.  You can try upping the network timeouts in Settings.  I'm still looking into this but I can't reproduce the issue.
HomeWave is available in the App Store!  Turn your iPhone/iPad into an easy-to-use remote control for Vera.

Offline Spanners

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Re: WAN Access Not Working - I think I've Tried EVERY Possible Combo
« Reply #17 on: July 11, 2016, 03:22:37 am »
WAN access has definitely dived since the recent GetVera portal upgrade (or v2.4?)

Via Homewave, it's very painful. I have 2 Vera's and connections to both are flaky an often time out, connection time for one of them is more than 30 seconds now.

If I open a VPN on my iPhone to home, it works beautifully - like it used to, so it's not a local or mobile network performance snafu.


Offline rafale77

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Re: WAN Access Not Working - I think I've Tried EVERY Possible Combo
« Reply #18 on: July 14, 2016, 01:38:50 pm »
WAN access has definitely dived since the recent GetVera portal upgrade (or v2.4?)

Via Homewave, it's very painful. I have 2 Vera's and connections to both are flaky an often time out, connection time for one of them is more than 30 seconds now.

If I open a VPN on my iPhone to home, it works beautifully - like it used to, so it's not a local or mobile network performance snafu.

I have observed this too. It is actually not just Homewave. If you log in on the UI web interface and go through the Vera server, the UI is also much slower than it used to be and than it is when connected locally. VPN is the way to go.
127 zwave nodes, 8 zigbee nodes, 256 devices, 17 apps, 128 scenes on a Vera Plus linked with Echo and HomeKit through bridges

Offline Maco

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Re: WAN Access Not Working - I think I've Tried EVERY Possible Combo
« Reply #19 on: December 10, 2016, 10:59:23 am »
I had the same problem after recently upgrading my Vera3.

The problem was in password (I had "+" in it - maybe that was the issue) which after resting and changing (no "+" in it) fixed the remote access.