Author Topic: Can't get the PIN code from Nest  (Read 471 times)

Offline onArcade

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Can't get the PIN code from Nest
« on: March 14, 2017, 03:57:28 pm »
Hello,

I'm trying to get the nest to pair with Vera but I'm stuck.
I add the Nest thermostat and it installs the VeraConnect WWN plugin.
It ask me to click the 'Authorize' link that redirects me to the Nest website.
When I click 'accept' I get the following (Dutch) error; "Oeps! We hebben een fout ontdekt. Probeer het opnieuw."   
Translation; "Oops! We discovered a mistake. Try again later.".
I called Nest and they cant help me. It has to do with Vera.
Anyone that knows a solution or a way around this?
I appreciate any help that you can provide.


 

Offline onArcade

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Re: Can't get the PIN code from Nest
« Reply #1 on: March 15, 2017, 07:37:02 pm »
After trying countless times I magically presented me the pin code! I have no clue on what was wrong and how it got resolved, but the problem fixed is self. hooray!

Offline swarmier

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Re: Can't get the PIN code from Nest
« Reply #2 on: March 16, 2017, 09:38:42 pm »
I am having the same issue, without ever successfully getting a PIN... multiple reboots/browsers...

I opened a support ticket with Mios

Offline garryweil

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Re: Can't get the PIN code from Nest
« Reply #3 on: March 19, 2017, 04:40:30 pm »
Add me to list having the same issue. I have tried multiple times with Firefox and Chrome but still no luck

Offline K-Rock

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Re: Can't get the PIN code from Nest
« Reply #4 on: March 26, 2017, 09:26:14 am »
I can get a pin, but when I authorize it in the plugin, nothing happens. I opened a case with Vera, but going on a week + with no luck yet.

Offline K-Rock

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Re: Can't get the PIN code from Nest
« Reply #5 on: March 27, 2017, 07:09:51 am »
Support got back to me this morning. I'm unsure what they did to resolve it, but when I authorize for my token, it created an entry in my Nest account under the Works with Nest section. For me this wasn't happening previously.

I have a humidity sensor, home/away device, and thermostat now.
Good luck to everyone on getting a token.


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